On our way home from the tile store we popped into the Ultimate Bath and had the good fortune to…read moremeet up with April. This is our first bathroom remodel and it's fair to say that we were more than a little overwhelmed by all of the choices available. Thankfully, April is an old pro and understands the options inside and out. We booked an appointment with her for later in the week and within a couple of hours the decisions were made and we left with great confidence in the items we chose. One of the things we really appreciated was that the Ultimate Bath has a wet wall where they can demonstrate a broad range of fixed and hand held shower heads. There is no question that really simplified the process for us. If you're doing a remodel I would strongly encourage you to stop in and see April before trying to wade through the many, many, decisions on your own :)

This is a lovely, new showroom with a large selection of bath and kitchen items. I have been…read moresearching for a showroom that featured the Kohler toilet bidet combination. I was delighted that this toilet is actually in their public rest room and able to assess its features. The sales person/designer was very knowledgeable and helpful. There is a wet wall where you can actually sample different components (so helpful in selecting shower heads and faucets). The quote for the various pieces arrived in an email that evening. I would highly recommend Karen and this showroom to anyone undertaking a bath or kitchen remodeling project.

Every time I need something for my DIY projects I go to this store. If I need help to find…read moresomething the staff is always helpful. Today I had a chair with me because I needed a special screw. The owner of the store not only located the right parts but mounted it right into the chair. I was amazed by this nice gesture! Thank you! It made my day! (It was a Hex Drive Socket Cap Bolt). Great Hardware store! Has everything and more... Easy parking. Highly recommended!

I'd like to thank Vivian for her help today. I wrongly assumed she wouldn't know what I was talking…read moreabout. She was extremely knowledgeable and very helpful!! Well done Holliston True Value for having her on board. - and the other young lady who was working with her also showed interest in learning. Both wonderful people.

This is a great Local hardware store. Great prices, great service. Managers and sales associates…read moreare very friendly. They have saved my days multiple times on things I need for the house. I certainly recommended.

Usually incredibly friendly and helpful, but not today. I asked about a specific nail and the…read moresales representative did not move from behind the cash register and told me that if he had them they would be in isle 18. When I asked if he could check his inventory, he told me No. poor customer service today!

I left your Southbridge store today thinking THIS is what makes small town hardware stores great…read more I have been struggling with a door knob for my old fashioned custom porch door. Ordered the wrong one a few times and just fed up. I brought it in today and found what I thought might work. Tracie in your store took extra time to compare the pieces to make sure I was going to buy the right one. Absolutely amazing. No one does that stuff anymore. Thank you to Tracie!!! This is why I will be back!!

Friendly staff. Very welcoming. A great place to have here in town, for when you need that -- for a…read morequick repair.

Came to decide on a sliding glass door and storm door. We were helped by Lyle Bulkley and he was…read morephenomenal with all his knowledge to help us in trying to figure what we needed for our home. I would highly recommend this business.

I recently purchased a mattress from mattress Firm in Auburn. Mass. Ziggy worked with me on two…read moreseparate occasions and couldn't have been more helpful or knowledgeable. This was a rather big purchase for me and Ziggy gave me plenty of time to make my final decision, I never felt pressured or rushed. I will be happy to work with him again. Also the delivery men, Mario and a co worker were very careful in getting the old mattress out and the new one in, they were very professional. All told a very positive experience

We had a very nice experience here shopping for a new mattress. I was stressed out trying to find…read morethe perfect mattress. This is not something that is easy to shop for. Mattress firm was our 3rd visit of the day, and I am glad we ended up there! Marisol was amazing to work with. She was patient, kind and was NOT pushy at all. She helped us find the perfect mattress for us! She likely could have swayed us towards the more expensive options but money is tight and we are glad she didn't do that. We ended up with a Tempur-Pedic which can be very expensive but we found a good deal in the warehouse! Thank you for all of your help Marisol!!

Great store and staff Very helpful and superior product…read moreknowledge. So much more convenient than the box stores and their prices are great.

Absolutely love this place. I had online delivery sent there and while not as fast as 2 day Prime I…read morewas not in a rush and whole lot cheaper. The woman working there was so very helpful and very nice. Not a big place but they have so much and do a lot of things in such a small area. Would definitely go back. Wish we had a store like this in my town.

A wonderful experience. I walked into the show room and was immediately greeted by Debbie. While I…read morewas shopping for just a vanity and not an entire bath, she treated me like I was buying $$$$. She patiently showed me the various vanities and the granite selections. This was totally different from the several other showrooms I visited only to be ignored or left to wander on my own and finally left.

While we received a good deal on a vanity, the manager didn't seem to know how to quote options for…read moreus. The reason for 1 star is because we were told that delivery meant putting it in place, not dropping it off in the middle of our driveway! But guess where it was left?! And to make matters worse, the day they were supposed to deliver it, my husband had to call, only for them to claim we weren't on the schedule! "Luckily," they had a light delivery schedule for the rest of that day and could fit us in. Imagine if you'd taken the day off work for this, only to have the manager tell you that it wasn't on the schedule! Then, my husband and I had to lift a vanity that weighed a good few hundred pounds into the house ourselves! I don't know about you, but I don't lift weights regularly, so expecting me to do this was ridiculous! I'm not ashamed to admit that when moving the bottom piece without the counter top, it was so heavy and hard to handle, that I cried getting it past our front door. If we had known, we would have made arrangements in advance for help! Maybe most people in the market for a vanity have a contractor who will do the heavy lifting, but isn't part of good customer service at least asking every customer the question?! Good deal or not, it wasn't worth the physical pain and emotional suffering. Never again Frank Webb!