Customer service is so great here ! I legit have no clue what I'm doing . I just came for the free…read morepaint coupon lol. I was looking for the color of my walls and they really helped me try and find the document . We figured it out . I told them the small project I was doing they recommended me one item and gave me a free stick and paint brush! It was just a really nice experience ! Glad this one is the closest to my house they will be getting all my business !

Dom thank you very much for your help and guidance. You did a great job and we can tell how you…read morecare for all your customers. I understand being by yourself doing all is not easy. You still managed to attend us all quickly and with positivism. This store is a little far from my place but definitely will use this one as my preferred store. Great Job and great quality product.

I'm a contractor and have been dealing with this location for a while. They are always on top of…read moretheir business with above and beyond service. Eduardo is amazing to work with.

From the owner: Benjamin Moore Legacy Paint & Design is an authorized Benjamin Moore Retailer specializing in…read moreinterior and exterior paint and stain supplies. Benjamin Moore Legacy Paint & Design is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Sugar Land, TX. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

Kennedy was so patient and kind. Helping me match a 7 year old interior paint. I really appreciate…read moreall the help and precision! I ended with the perfect match!

I truly felt for the person behind the counter because she was short handed. Someone had called in…read moresick but the entire time she handled the crowd with a smile on her face and professionalism. There were several pro painters in there that she new by name and she still able was able to juggle them and us, do it yourselfers, and answer our questions and provide advice. I have been back again and she was able to color match something for me and was again a huge help. Way to go.

I walked in to get samples at 5:40. The whole time the employees are loudly saying several times…read morehow dare someone come in this late. We should just lock the door to keep them out. I was horrified and made sure they saw me as I left 10 min before 6:00. Very uncomfortable!!!!!! A man and woman inside clearly not wanting to work.

I went today (5/120/22) to drop some business cards for my wallpaper jobs & paint ( VICTOR OLVERA )…read morearound 2:30p.the employee in charge ,gave me some advice about the wallcover product(s) and a new business account to open. (i have an account already ) and the advantage to have one etc...very helpful indeed !

Friendly, knowledge staff! Always helpful and give the best advice. Quality products in stock and…read morethey track down what I need if it isn't available. I have purchased from this location for many years and will continue to do so.

I had been putting off a couple of painting projects for a year now and finally decided to go…read morethrough with it. SOUTHERN PAINTING was recommended to be by a friend, and I couldn't have been happier with the outcome and entire process. Thomas, the owner, was thorough and patient with all my questions, explaining the paints from color to choice. The crew was professional and fast. I will recommend southern painting to anyone!

Usually I love this SW store but I called 5 minutes before they closed to place an order of 2…read moregallons of paint that I needed and I was literally across the freeway. Instead of the gentleman on the phone offering to help me, all he kept saying is I'm closing on 5 minutes...I'm locking up in 4 minutes. So now I will be taking my business somewhere else. I knew exactly what I wanted, didn't need to shop and could have been there in 2 minutes. Manager needs to train these people on customer service.

I needed a small quantity of touch up paint for my walls. Unfortunately - the quart my builder…read more left for me had dried up - but I was able you show the sales associate a large sample - a "4x4" chunk of the died paint to use as a color match. The associate refused to match the paint saying that he needed a sample from my wall and suggested I go home and cut out a piece of my wallboard - at least the size of a quarter! Oh- and it needed to be a piece that was exposed to the light etc in case my off-white paint had discolored. (My house is fairly new.) basically he did not want to bother with making just a quart and told me that only his top line paint was available in a quart. So - I offered to buy a gallon of cheaper paint and I told him I would be satisfied with a less than perfect color match since I just needed it for touch-up. He again refused telling me to go home and cut out a hole in my wall! I happen to have been a good customer of this location and had bought several thousand dollars of paint over the past few years - but the associate did not recognize me- and treated me like somebody who was just looking to use a 25% coupon for a small item which he did not want to bother with.

Danny who was the assistant manager, made our project so much easier frome his help and advice. He…read moremade sure we were taken care of and given sound advice, not just money making here. I will certainly solve my painting needs here again, this is service the way it should be!

From the owner: Your local Sherwin-Williams Paint Store in Wharton, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies tailored to rural projects, agricultural properties, and specialty builds. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

This place is the best. Always super helpful, don't even need to lift a finger in here, just tell…read morethem what you need and they take care of you! Wouldn't go anywhere else for paint needs in Houston

The people who work in this particular store are as nice as can be. They are highly skilled and…read morewill help you with a custom color if you need one. They will help you with the 3000+ colors they have available in their fandecks. In fact, from my house I have to pass another Benj-Moore store to go to Heritage Benj-Moore. Friendly service makes all the difference.

Brought credenza for $2000 year ago. Came damaged piece and still trying to fix with them. They…read moresent person but wrong part. It is more than year but its not fix yet. Customer service is very rude and not helpful. Don't waist your time and money.

Terrible service! We purchased over $100K worth of items…read moreto furnish a new house just over 2 years ago. One piece needs repair, but the warranty is out. I fully expected to pay for the repair, but they won't even help you with it if it's no longer under warranty. Not even a referral to their warranty repair company, so I can deal with them directly. They don't care about anything if they're not going to get money out of it. What a shame, I've bought from them for over 20 years, but NEVER AGAIN!

They had a bag of fertilizer that was advertised for $19.99, but at the cash register the price was…read more$24.99. When we pointed out the discrepancy, they refused to honor their sign, and were very rude about it. Very poor customer relations.

Just bought 12 knockout roses only to find when I got home that most of them are infected with ROSE…read moreROSETTE disease which is not controlled by any chemica. The only way to get rid is to pull up the plants and immediately discard. They won't return my money so STAY AWAY FROM KNOCKOUTS