Fridge arrived that we purchased new here at Lowe's and it was a terrible installation first time…read more After the first delivery crew left the fridge was unbalanced, doors were unleveled, the plastic is damaged on side of fridge and the water dispenser kept dripping. Called customer care for help and they told me to exchange. Another hour of my time gone. New crew calls me 2 days later for delivery of exchange. No text sequence for notice of delivery like first time. Calls me to tell me they are here. They come in and tell me first delivery crew did not install correctly. The water dispenser has air and is the reason for dripping water. If the first crew had done the job correctly, it would have not needed exchange. A waste of my time and the second crew was informative and helpful cleaning up the mess the first crew made.

Beware! Never purchase from Lowes.com. You will get screwed…read moreby getting doble or triple charged (from Lowe's and from their vendors) and they will blame your bank for you not being able to get your money back in a timely manner! No need to call customer service as they are no help.

its nice to still have a great store that actually carrys things i need. always clean adn always…read moretaking great care of me.

When faced with this years winter storm, my Go-To place is Ace! They always seem to cover all my…read moreimmediate needs. The staff and management continuously show up for the community and is extremely helpful at a moments notice.

I recently visited this Lowe's for some yard project supplies, and while it wasn't a terrible…read moreexperience, it definitely had some frustrating aspects worth pointing out. This is especially true if you're planning a visit or relying on product reviews. First, the store was reasonably clean, and we managed to grab a cart that was in good shape (not one of those decades-old, squeaky, impossible-to-push types), which I appreciated. The hardscaping section was a bit of a letdown. They didn't have nearly as many options as I was hoping for, but I still ended up purchasing a few things to test at home, including a huge plant, several pots, and a bunch of miscellaneous items. Our cart was overflowing by the time we reached checkout. The checkout process itself needs serious improvement. Aside from the contractor desk, it's basically all self-checkout, which is usually my preference. But if you're buying anything without a visible barcode, like loose stones or landscaping rock, it quickly becomes a hassle. The rocks weren't marked, and I hadn't taken photos of the barcodes for every sample. I scanned the ones I had photographed and searched the Lowe's website for the rest. An employee passed by and said she'd be back to help after assisting someone else. We managed to figure most of it out on our own, and eventually, another employee helped us with the final rock that we couldn't identify. Here's the deal: if Lowe's wants to push self-checkout (which is fine), they really need to provide customers with the same item lookup book that employees use. Expecting people to self-checkout without giving them the tools to look up unmarked items is just a bad system. From now on, I'll be photographing every barcode before heading to the register. That's my hot tip for you. While I was there, I also found a hose reel I wanted to buy. It was the Style Selections steel 100 ft container hose reel. I looked it up on Lowe's website and saw that it had great reviews. I noticed there was also a 125 ft version with similarly glowing reviews. Since my cart was full and I'd injured my back the day before, I figured I'd just order it online and have it delivered. Once I got home and looked at the reviews more carefully, I realized almost all of them are incentivized. Many were written through influenster.com or started with some variation of, "I received this product for free in exchange for my honest review." Lowe's also has its own program called the "Lowe's Incentivized Reviewer Program." This program offers customers a Lowe's e-gift card for posting reviews for items they have previously purchased. These are marked with a little "Loop" icon. The problem is, when hundreds of reviews for a product are incentivized, the entire system becomes meaningless. These aren't like Yelp reviews, where people volunteer their time to provide honest, unpaid feedback. These reviews are made in exchange for some kind of benefit. To get an actual sense of what customers genuinely think, you'd have to manually sift through the entire list and sort out the non-incentivized ones--maybe even create a spreadsheet. It's absurd. Lastly, while I didn't have too much trouble scanning everything myself, I can't imagine how difficult it would be for someone who is elderly or has a disability. Some of the items are large, heavy, or awkward to handle. There was only one employee overseeing multiple checkout stations, and she was elderly herself. My mom, for instance, would've just given up and walked out. Even if most people prefer self-checkout these days, the store should still have at least one or two full-service lanes available for customers who need extra help--whether due to physical limitations or just having a cart full of difficult items. All in all, I don't hate Lowe's--and I'll probably be back out of necessity--but they could make some easy improvements that would go a long way. Better checkout support, honest product reviews, and more customer-friendly policies would make this location a lot more pleasant to shop at.

Clear the shopping carts in the parking lot. Tell your employees standing at the front self service…read morecheck out kiosks to get off their cell phones and Refill the bag dispensers.

Harbor Freight sucks! How sad HF trains its associates to apply a 20% coupon to the LOWEST priced…read moreitem you purchase. Had 3 items, 2 for $ 10.99 and one for $1.29. William the upstanding associate that he is, applied my 20% coupon to the $1.29 item. Such a scam place. I will NEVER step one foot in that cheap store ever again. I would rather pay full price then give my money to HF and their cheap chinese crap. Integrity seems to be drastically lacking with HF. And, this is NOT the first time scammed by the faux coupon but it will be the LAST.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Not to be confused with the Ho Depot, which is basically the nightclubs on Washington Ave we…read moreusually go to. I didn't know that they use facial recognition software and that's really messed up. It's also against the constitution and illegal. You would think that with all this money spent on the technology to stop shrinkage that they could pay well and actually have some pretty good people working here since they can obviously afford extravagant things. Not so much at this location. Low wages and low levels of interest and attitude from employees.

Excellent customer service. I love The Home Depot. My visits never disappoints. The variety and…read morequantity of the products are amazing.

great prcing and better quality than home depot. i enjoy coming here and getting the best quality…read morelumber without warping and chunks missing like hd.

From the owner: Rosenberg McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and farm…read moreequipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Rosenberg McCoy's difference!

Had to place an order to pick up and this Home Depot had the items I needed…read more Placed my order and the email stated that my order would be ready in 3 hours, but to my surprise my items were ready in 30 minutes! I got in my vehicle and drove to pick up my order. I decided to go inside and I am glad I did. The people here were so kind and helpful. I got my order and felt like I had made a new friend. The selection at this store was great. The value was a better price than Amazon! I recommend this Home Depot.

I am writing to share my deep disappointment regarding a very frustrating experience I recently had…read morewith the purchase and delivery of a dishwasher from your store. What should have been a simple process turned into five weeks of repeated mistakes, delays, and inconvenience that left me feeling completely overlooked as a customer. September 27th Damaged product, delivery rejected October 4th Wrong Make/Model installed October 11th Damaged product, delivery rejected - promised White Glove Deliver on following delivery October 18th NOT White Glove Delivery, wrong team sent (needed hard wiring) October 22nd Finally, correct delivery along with install team, promised to be first delivery stop, but alas another miscommunication, and I was the third delivery of the day. As you can see, I spent four Saturday's waiting on Home Depot and finally taking a half-day off work to once again wait on Home Depot. The situation caused unnecessary stress and inconvenience, something I never expected from a company I've trusted for years. Given what I've endured, I am respectfully asking that Home Depot acknowledge this experience and offer appropriate compensation for the hardship and inconvenience I was put through. I truly hope this message reaches someone who understands the importance of standing behind your customers when things go wrong. I look forward to hearing back soon with a fair resolution.

Romo did a partial roof replacement and also replaced 2 dormer windows. The repairs were necessary…read morebecause the original builder did a very poor job with the dormers and we got substantial water during Beryl. They did a great job evaluating what had to be done and were very efficient in getting it done, all while maintaining excellent communication with us. It is refreshing that there are still contractors like Romo.

Romo did a nice job with our whole house renovation. He stuck to the budget and didn't nickel and…read moredime us on everything. He is very friendly and a great communicator. People are blown away when they see the final transformation.

Aptly named. Enchanted Gardens (EG) is an enchantment any time of the year…read more My aunt, childhood friend of 45/6 years, and I love it so much here. For my aunt, it's the go-to place for entire flats of mix and match edible plants, and also unusual plants. She says it's the best quality, selection and price. She now goes here with friends and family when I cannot go with her. For my friend its an opportunity for fancifulness, like you're in the opening of a Disney female main character scene where nature is chirping and buzzing in a concentration of a diverse, bountiful, beautiful plant life, and for me its both the practicality of edible plants, native plants, and unusual plants. I've seen the owner give a talk at OHBA. It cemented my respect for EG. So much comprehensive knowledge, and deep care. Before, I had noticed the employees are happy, present, and knowledgeable. EG is leagues beyond corporate stores. Yes, support local, but also seems EG is authentically supporting the local community too.

This was such a beautiful nursery. I came when it was really rainy and there was still so many…read morepeople shopping. The staff were so kind and knowledgeable. Took off one star because I feel like some of the plants were not the best condition. My coneflower died within a couple of days. I think the outdoor plants are a decent value. The indoor plants are a bit pricy. Plenty of parking overall. I rushed through shopping but I want to come back when it's not raining because there's definitely more to explore.

Speedy grass sent me grass. Some of it look like it was dormant the rest was green. that which was…read moredormant never grew. I contacted speedy grass. They told me to pound salt. They did not care to come out and look they did not care to do anything and they were not about to compensate me

Great family owned business, call in advance to get the nice palmetto st Augustine. This grass…read moregrows in shade and needs little maintenance.... pay cash and you save more... be aware word is out so if you want the good grass you have to call ahead an reserve it... on one of my visits I was late and there was a waiting list for my pallet... I appreciate the customer care Have bought 4 pallets from them and will buy more,