Walked in and felt a bit intimidated since a lot of "professional" painters come mainly to these…read morestores. Fortunate for me, the staff was really helpful and welcoming. Anthony was on top of it, making sure my questions were answered and assisted in guiding me on what correct items to get. Some professional contractors were also quick to lend me a hand by providing me advice on my projects. Walked out of there confident to attack my heavy textured walls. They have a good amount of color selection and even if they don't have the color you had in mind... they'll do their ultimate best to match it as that was the case with me. I had gone to home depot first and selected a color from Behr... but since the internet and TikTok raved about Sherman's quality... I went there. Anthony took my swatch sample and got the color 99% close. I used the emerald selection due to its reputation online... one coat of paint and you're done... well... that was true... which helped A LOT cause I am tired.

Very Helpful and answered many questions that we asked about paint and longevity the various paints…read moreand base coats. Glad we stopped by . Great people work at this location .

Omar (the manager) is incredibly friendly, knowledgeable, and helpful. They have a great selection…read moreof automotive paint supplies, including House of Kolor products, and their prices are good. I'm super grateful for Omar's willingness to answer my painting questions.

If you need help the only person you should be speaking with is Omar. He has been with the company…read moreover 10 Years. The only reason I continue doing with business with OEM is Mr. Omar's customer service and honesty. Color Match is not 90% but you can work with. Most of the time is Blend-able. Like i said most of the time .. and if they get it wrong they will try to fix it...

This store has by far the best attention to customer thanks to alex and billy upfront, solely based…read moreon my personal experience. Their tinter Carlos is always spot on with the color matches which is why I come here frequently because i know I don't have to worry about it. Lastly their driver Victor is very prompt and communicative when I have any deliveries. .

This paint store is in the middle of crack and pipe service is good and the the people ar…read moregreat.....!!!!

Shot out to Richard and Cris for all the help and tips I needed to start and complete a project…read moresuccessfully! These guys are really knowledgeable and know what's up, aside from that, they are super polite and friendly. If you do not know how to paint and you need some questions answered, these are the guys to go to. I would HIGHLY recommend this store and there products. Thanks for the help guys!

I have a scratch on my 2021 model 3 Tesla, I bought the Tesla paint repair kit to fix it but…read moreunfortunately the product never worked. So my friend recommended this place on DOWNEY and when I got there i told Richard the problem and he won't hesitate to tell me " We are going to fix that" right away he start mixing paint and came out with the exact match color paint for my car I was really impressed by the knowledge and skills he showed and finally I got my perfect match color and walk out the shop happy fella! Thanks a bunch to Richard for his help and also they speak Spanish & English great customer service and very professional treatment. I strongly recommended this facility to anyone and for sure I will be back to the shop for any future needs. Thumbs up for Richard

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.

Excellent place to buy parts...prices are decent. And stuff they sell are quality items. Service…read morewas great especially the guy who helped me at the counter. He was pretty knowledgable and really wanted to get me the right part. They are no longer at this location they are now on 3424 Garfield ave in commerce in between slauson and bandini.

I explained to Doug we were transforming our garage into a gym. I had no clue what color to pick!…read more He showed me a few different paint colors & I narrowed it down to the one I wanted. He was very budget minded knowing that this was just for a garage, which was really nice! After getting my paint, Eric then very patiently explained all things that I might want to get for my paint project to go more smoothly. I can't thank Doug & Eric enough for helping me with this project ! I'm glad I choose DECOR COLOR & DESIGN! Thanks guys!

Doug was super helpful in helping us figure out a custom color for our office. He spent hours…read moremaking sure we loved the exact color. he actually spent time customizing the paint so the shade was exact. he's a true "coloroligist" (yes it's true!). ask for doug next time you are at their store!

03/02/26 Josue is the best employee that you can have working at your store. He is actually the…read moreonly one who works. He is knowledgeable about each and every product in store. He helps you and takes you to the aisle not like other employees that just tell you what aisle it is in. He is extremely nice. He listens to what you tell him and helps you find what you need. He should be employee of each and every day. Outstanding human being. Thank you for all your help. Marisol Alonso

I had the pleasure of having David help me load some bags of fertilizer about a week ago after…read morehelping an older lady with her items. Yesterday while collecting carts he saw I was looking for one and brought one over while stacking the rest for customers. I think he's what we call "working hard behind the scenes" . I have noticed a positive shift in the Downey location.

Gene and his team helped repair, seal, and paint a leaky old cinderblock wall. The wall had never…read morebeen sealed and was letting water through to the bedroom inside. This caused mold and flaking paint and made our tenant upset. Potential buyers hated it. Gene repaired and repainted the inside and outside of the wall. It looks as good as new. He wasn't the cheapest quote we got ($1600 from Island Pro for exterior was cheapest, vs $2500 from PaintCoPro) ... but he did deliver excellent quality within a week of my inquiry. That's very valuable for a remote homeowner.

We just had Gene and his crew do a 2nd project for us and once again they exceeded our…read moreexpectations. We had to repair and paint a fence & retaining wall in our backyard. Irineo and his team repaired/cemented the parts of the wall that were deteriorating, replaced about 30 fence boards and painted the entire wall. Job was completed perfectly and it was a doozy of a paint job b/c they had to circumvent a lot of backyard greenery. Great communication, super pleasant to deal with, honest and ethical. They do great work!