I decided a while back to go with IHG which is the main corporation behind Holiday Inn for rewards…read more The partner not on with Holiday Inn but several other brands and sometimes I travel on the cheap and sometimes not so they have a broad choice. We checked in as part of the reward when you get to certain levels with the rewards program is a complimentary upgrade, so I asked nicely when we checked in to the friendly woman at the front desk who I didn't get her name but she relocated to NC from TX with her husband who is in the military. So from a standard King room we got a King suite with a kitchenette, dining table, separate living room from the bedroom. The living room has a couch, chair and chaise, and TV. The King bed was very comfortable with a separate TV. The bathroom was HUGE with double sinks, plenty of counter space, then a jetted tub for two and a shower big enough for two as well with multiple shower heads. A nice room but a bit worn but not horrible just on the used side. Overall a good location close enough to the beach or other nearby towns.

Very tired, run down hotel. Everything was worn and chipped, and the whole entire hotel, even the…read morelobby, had a funky smell to it. I will say the coffee was decent in the lobby, and the staff was very friendly, so two stars for that. Plasters falling apart in the bathrooms. Even our toilet paper holder fixture was coming out of the wall. Both the TVs did not work for two days.

**UPDATE - Resolution:**…read more Following my original review, I spoke with the General Manager and also received an apologetic response from the owner. I ultimately received a **full refund for my stay**, and I appreciate that the hotel ultimately provided an appropriate resolution. During my conversation with the General Manager, it was mentioned several times that roaches can be "brought in." I understand that pests can enter a hotel in different ways; however, that explanation did not alleviate my concerns after encountering what appeared to be roaches in **two separate rooms**, particularly when combined with the cleanliness and maintenance concerns described in my original review. The owner also stated that the property is regularly serviced by Orkin, which I appreciate knowing. I cannot speak to how the pests entered the property, nor am I attempting to determine the source. I can only speak to what I personally observed, photographed, and reported during my August 3-5 stay. I appreciate the owner's apology and the full refund. I believe it is fair to acknowledge how the hotel ultimately resolved my complaint, while also leaving my original experience documented for future guests.

Stayed at the Hampton Inn in Havelock, NC, with my family on October 7, 2025. Our room was on the…read moretop floor, and smelled like mold and mildew. Extremely strong odor. The room was also dirty, other people's hair in the bathroom on the soap dispensers, There was a dehumidifier in the room which I thought was weird. There was also dehumidifiers in the hallway going. I had my kids, ages 6, 4 and 1 with me and I didn't want them getting sick so I went down to complain at the front desk. The lady offered me a different job room down the hall that didn't have the mildew smell. We switched rooms. We needed to use the pull out sofa bed and upon opening it up, we found a dead bug on the sheets along with food in and under the sofa. I took pictures and went back down to the front desk to request it be cleaned. The front lady handed me new sheets and handed me a broom. So I payed to clean my own as well as stay the night. We had intended to stay 2 nights but decided to stay the following night at the Holiday next door. I would not recommend staying here.

no towels dirty washcloth in shower…read moregrimy floor ada violation wallstrip missing and showing broken sheetrock keycard didn't work in side door

I am not sure what the hell happened - did the hurricane and flooding damage it or what? No AC in…read morethe lobby, just big fans blowing. Got our room keys went to the room and it had not been cleaned. Got a new room. walked down a musty dank hallway with dehumidifiers working full time. Got to my room and it was hot as hell!! The window had cardboard over a broken spot. The room ac/heat unit had wiring coming up the wall through a metal conduit pipe and across the top of the wall and out the door. The door had a 1 inch gap at the top and there was mold in the bathroom vent, the bathroom door had no latch on it so it wouldnt close, the couch smelled like cat pee, the floor lamp was tipped against the wall so I went to straighten it behind the couch and there was something broken back there and some pillows. The furniture was not even matching and had broken chunks out of it. It was like they went to a garage sale to get pieces for the rooms. At almost $100 per night it was highway robbery. This is more like a motel I imagine you pay by the hour for than one you would stay at with your family. On top of that..they are opening a club just off the lobby that has music and is open 24/7. Dont expect peace and quiet! I am also going to send a letter to Wyndham. This place is not worthy of the Wyndham label. STAY AWAY!!!

We thoroughly enjoyed our stay at The Aerie B&B! John, our wonderful host, and his staff were…read morefriendly and welcoming, making us feel right at home. Each morning, we were treated to a delicious breakfast. The B&B was clean, comfortable, and full of charm. Its location was perfect, as we could easily walk to everything downtown. We truly couldn't have asked for a better place to stay during our visit to New Bern. We would definitely choose to stay here again!

10/10! This B&B checked all the boxes for a girls weekend to celebrate our friend's 50th! We stayed…read morein the guest house across the street and enjoyed the privacy and the accommodations. Being an old house it can get kind of cold, so I recommend bringing an extra blanket if you are cold natured like myself. Marie in housekeeping found me a warmer blanket for our second night and I really appreciated it. I also liked having the sound machine in the bedroom. The bed was super comfortable too. My friends and I had the best stay and will return to this B&B!

The rooms were filthy, floors were a travesty in our room. Sand EVERY INCH OF THE FLOOR. No couch,…read morejust a small table with two chairs. Other rooms I walked by had a couch, not ours. No place to sit and watch TV. Bugs in the sink and gnats in the shower every day. We left a day early it was so bad. The killer is no maid service!!! You have to go to the front desk to ask for replenishment. I was supposed to stay three nights, left a day early to the screams of my children. The clerk at the front desk was hesitant to give me four towels and washcloths, like I was stealing from them. I will not return. Too high price wise for no maid service. Location is nice, but not worth the trouble to get fresh linens and towels.

My family and I love it here! It's ocean front with a short walk to the sand. Friendly staff, clean…read morerooms and a mini mart with breakfast to dessert.

On April 11th we checked into The O'Neal. We were expecting a boutique hotel experience. While our…read moreroom was nice our experience was very different. We left the hotel at 6:30 for dinner. When we came back the door was locked. No one answered the doorbell. We called for assistance and were told to enter our room code. Three times that didn't work and neither did the other code we were given. We were told to drive to a sister hotel but our car keys were in the room. We were told someone would be there in 15 minutes. My husband tried entering the last 3 digits of our code and the door opened. We went to our room and packed. As we were leaving a woman opened the outside door explaining that the code worked and that we were being charged for the night. Never once did she apologize. The following Monday I called and asked for the owner's name and contact information. I emailed him about the experience and as of today I haven't heard from him. Very disappointing experience both Amanda Everett, the manager, and Stephen Hill, the owner do not know how to handle customer situations. We also were told that the hotel had problems with the door not opening. Had my husband not figured out how to open the door with only 3 digits we would have been standing on the sidewalk, on a Friday night for 45 minutes.

What a cool place to stay! The hotel was stunning, the room was very clean, and probably the most…read morecomfortable bed I've ever slept in. The decor is unbelievable. We had a fantastic stay!

The hotel canceled my reservation because they could not reach me on the phone.... I was in a plane…read moreon my way to their hotel. They said my card didn't work, however I have stayed at several choice hotels in the last few weeks and not had a single problem. There was some motorcycle even going on in town and when I got off the plane and called them, they wanted me to may almost twice what I had originally reserved the room for.... I think just to get more money. After plenty of phone calls and discussions they did reinstate it, however I wish I had just moved on when it was canceled. The air conditioner is full of mold, the facet in the bath was not really attached securely, and the breakfast was quite lacking. The coffee machine wouldn't work and the waffle mix wouldn't dispense anything. That isn't the worst of it. We found bed bugs in the bed and we decided to leave. I received an email from choice to review the hotel, however, The hotel didn't like it and then proceeded to call me a liar in their response. They also have charged my card twice for my reservation and refused to refund it.

The worse hotel I've ever stayed in. They kept adding…read morecharges to my card without my permission and then said they didn't do it even though I showed them my account hundreds of dollars

This year my plan is to experience things that are out of my comfort zone. Staying at a motor lodge…read moredid just that!! On a trip back home to NC I decided to see what the hype was all about at Mother Earth Motor Lodge. When we arrived my daughter had a look of concern because it didn't look like our usual hotel choice. Check-in was super easy and the front desk person (can't recall his name) was very friendly...love Southern hospitality. I reserved a double-double suite. The suite was so cute with the 1960s vibe. We had a view of the pool which was surrounded by palm trees...in NC The room was super clean and the beds were quite comfortable. We had a great experience and the hotel is located in the downtown area so we were close to restaurants. We will surely stay again especially when the weather is warmer and we can take advantage of the pool and other outdoor amenities. Moral to this review....NEVER JUDGE A BOOK BY ITS COVER.

Absolutely a gem. In town for a dinner , stayed the night. Couldn't ask for a better and unique…read moreplace to spend the night. Very large and clean room. Excellent price for what was provided.

Room floor was so dirty my feet got dirty walking on it. I complained and asked them to mop. They…read moresaid they did while I was gone but when I came back it still had grit and sand? on it. I spilled something on the bed so I pulled the sheets up from the mattress. When I came back later they just laid the sheets and blanket back down. I again had to go to the desk and ask for service. Went to the pool and some substance was floating in the corner. It looked like vomit. I alerted the staff and they said it was just pollen and suntan lotion. Pollen in late July? Was informed by other guest that 2 days prior someone had been vomiting in the pool and they never cleaned it. A guy came out with a paper towel and skimmed the water but it is very much still there.

(This visit was made during the times of Covidious. When things return to a look of normality -…read moreyour experience likely will vary.) It's a bizarre time to be reviewing most things because Covid has obviously thrown off the "normal" into many shades of grey. With that said, take this one with a grain of salt as it's only a brief snapshot in time for how things are now. In another month or two, who knows? Let's start with the good: The location to the beach couldn't be any better. Just a short walk and you're there. The hotel was sold out or near it every night we were there yet the beach area directly across the street was never busy. The same as last year with seeing the same families and people every day more or less set up in the same spot very spread out from each other. All Covidly perfect. Not so good: Hilton Honors benefits at check in are still a no here, just like last year. The beds are extremely squeaky. Any sitting/moving = high pitched squeaking. The hotel is not following the new Hilton/Lysol cleaning protocol that started a few weeks ago. No stickers on the room doors or verbiage anywhere on property. I was told at check in that if you want your garbage taken to have it in the hallway early in the morning so that housekeeping could grab it and that the only way to get fresh towels or any bedding was to stop a housekeeper in the hall with your old stuff or bring your old stuff with you to the front desk since the hotel was running extremely low. Is the hotel's linen par really that low? Is the smell of that much garbage-food in the hallways overnight a good idea? Our room was dusty/sandy when we checked in and the a/c unit was filthy. No way were either cleaned thoroughly in a while. But since there was no daily housekeeping and with the hotel being sold out the day we checked in... If you want a hotel that has a great beach location that is out of the way and quiet, this is it. Past that, things were on the dirtier side in general and I question any place not following the new cleaning protocol. Time to give this one a rest for a bit.

The Inn at Oriental has been our home away from home since 2015. Conveniently located within…read morewalking distance to the brewery, Old Theater, waterfront, shops, and restaurants. Kudos to the new owners for the recent uprades and continuing a tradition of friendly service and hospitality. Good folk! We always enjoy our stay at the Inn. In short, we will be going back!

Bed was old innerspring mattress with no pillow top and plastic under sheets. 18 inch computer…read moremonitor for TV, no closet, 10 inch trip hazard step into bathroom, no cup or glass at all in bathroom or room. We were the only people there, no oelwners, no Brody, no one else, no great breakfast, told to go to the deli down the street to get a sandwich. Total disappointment. These review are like the Twilight Zone without Rod Sterling. Maybe caught them at a bad time. But beware. New Bern, the next day was wonderful and so was Edenton.