Had a passenger side cracked mirror but housing to hold and adjust mirror electronically was not…read moreimpacted. Auto parts aftermarket replacement mirror was a fraction off, but they ordered a fitted mirror and installed it without needing to remove the original mirror and controls. They were kind enough to advise that it was an easy process if I wanted to replace the whole unit and showed me the easy access area, but I was happy to pay them to order do the replacement glass/mirror only. I had priced the whole unit on Amazon but I preferred to Keep the original equipment and just have them replace the glass.

I made a claim for a damaged windshield on Monday. Joe scheduled the repair for Wednesday. Ethan…read morewas exactly on time for the repair. He was very pleasant and professional. He replaced the windshield in less than an hour and we couldn't be more pleased. You can trust this business! I highly recommend them to anyone needing auto glass service.

Came to me. Done in less than an hour. Friendly. Quality work. Unequivocal referral by Flow Lexus…read more Seamlessly worked with my insurance. Very easy for me to recommend.

Chris and his assistant did an outstanding job replacing the windshield on my 1981 Mercedes-Benz…read more Nobody else in town would touch it, but NACCO gave me a fair price, handled it with care, and even saved the delicate 44 year old chrome around the windshield. I would highly recommend NACCO for your next glass repair in the triad, and especially for work on classic cars. -Graham

I arrived here at 1pm on a Monday afternoon for a scheduled appointment to get my windshield…read morereplaced. I made my appointment online via claims portal with my insurance company (Gieco). After I was checked in, I was told to hold onto my keys and that a technician would come and get my keys from me. I went and sat in the waiting room. There were 2 other people also waiting. There is about 10-13 chairs, a TV, and a snack area in the waiting room. For the snack area, they have a coffee machine, sodas, and a basket of variety snacks. At 1:02pm, I heard the front desk make an announcement to someone that the 1pm is here. My technician came at 1:04pm. He told me it would be about a 3 hour wait but would try to see if it would be closer to 2 hours. I ended up going for a walk on the greenway that's close by. At 2:30pm, I received a call that my car was ready. After getting the call, I headed back. I checked out with the receptionist to pay my deductible since my insurance covered the rest. I was told not to wash my car for 2 days. The technicians and receptionists were friendly. Service was prompt. I have no complaints!

I scheduled an appt for 1:30 pm on a Saturday as my car has a sensing system in the windshield. I…read morestayed in the waiting room while this was being completed. At 4:24 pm I was told that they couldn't get the calibration working and were on hold with support. I was disappointed because they waited until the 3 hr mark to communicate anything. I was there for almost 4 hrs. I was not happy and then when I got in my car the plastic that goes around the sensing system wasn't installed properly! The reason I gave 3 starts is because my windshield does look good and the individual that helped me did apologize when i was leaving. Safelite do better, this isn't acceptable!

Justin is hands-down phenomenal. They have amazing customer service and truly care. I had a truly…read morehorrific situation. I had just bought my Escalade and within a weeks time. Someone had their three dogs off a leash, big dogs and they jumped all over my door scratching it. The owner of the dogs left with out of course giving me any information I was crying and heartbroken, while calling around everybody was sympathetic, of course, but he truly empathize and listened to me vent and got me right in the very next day and even did it at no charge!! God is so good, y'all know that is unheard now a days yet because of that they will now be who I always go to for everything! Justin did an amazing job & I even booked future services. You can't even see the claw marks now unless you are right up on it and even then it's a million times better. I'm so grateful for good people still in this world.

2nd car i have taken and both times went as well as one could expect…read more Love the final result Slim is a good dude Thx buddy!! My M4 is happy

Awesome tint shop. I've had 2 cars in at Slim's. Very satisfied with all the work I've had done…read more Would recommend to anyone wanting some shade.