I had a large chip on the windshield of my Audi RS7, I was worried it couldn't fixed. I called Taylor Auto Glass and they saved my windshield and me a lot of money. Not only that but they had me in and out in under 30 minutes and the price was much lower than I expected . I recommend anyone in the Greensboro area who is needing auto glass repair to come see this honest, family owned and operated business. read more

I would not recommend this company. The repair looks worse than it did before it was repaired by Taylor auto glass. An opaque filler was placed in a small crack and now it's more noticeable and looks terrible. read more

Not impressed with the repair. I've had repairs done before, and the chip was hardly noticeable when the repair was done. Taylor is near my work so I called them. I've done the repairs myself with the RainX repair kit from Walmart for $15, and no one could tell where the chip had been after I did the repair. I should have done the repair myself - but sometimes, you run out of time, and you want to get the repair done before the chip starts fanning out. I was warned before the repair, that I would still see the chip, and also that the windshield may break because they have to drill it and just because it's been repaired, it may still fan out. With the kit you don't drill. You just follow the directions. They said it would take 30 minutes. They were done in 15. Quick $60 for them. Anyway - brand new car, and my eyes cannot seem to quit looking at this little spot on my windshield when I'm driving. But I was warned. read more

I use to like this business several years back. They have definitely changed but not for the better and not for the customers convenience. I don't recall having to jump through hoops as I did on this visit. I will never return. I had to wait a week for appointment then it had to be before noon no matter when you booked. I was told it would be a two hour wait while they installed the new windshield. The only reason I went back was because the chip they originally filled by them to keep the windshield from cracking did NOT work. We waited in the dark waiting room furnished with someone's unwanted donates used couches and a dark tv with no remote (replacements sold at Walmart) no way to operate per staff. Be sure to take your own drink as well, after all you will be there two hours. I noticed the rear-view mirror wasn't replaced in the same place as before. We were given instructions to vent windows, do not slam doors and we could remove the tape the next morning. Wow, I never had to do that when I had windshield replacement before, and they came to me! Still had to go back because of after factory camera wire case wasn't secured correctly on windshield and fell off. I was informed I would need to make appointment and it had to be before noon when the technicians were in. Apparently all workers are off premises after twelve. Also if you have allergies to pets be warned, stay away. They keep a couple of dogs in the office and costumer check out area. I walked away with a bloody arm where the dog scratched me. No apologies from them. They apparently do not file insurance claims cause I had to do my own. The older lady in back office was pleasant speaking. The younger one in front office had the essence of the movie " Mean Girls". read more

I was able to get help with an issue thanks to the knowledge of these guys. They have quite a bit of resources and a few that will save you money and time. It has made my driving much safer and clearer. Thank you!! read more

Hit a deer going into work at 5:30, took out my windshield and side glass. Got to their shop right after they opened at 8 and they had me on my way with a new windshield in 2 hours. Came back another day to get the side glass done after I had the door fixed up, and was out of there in an hour. Comfortable waiting area with complimentary coffee and fast wifi and a nice table to work at. Work was done quickly and correctly with no hassle. Price was a little high compared to other places around but as I said it was done right and fast so I don't mind. read more

I was referred to this great place by another great business, Mr. Perdue. I had been to several places and spent dollars trying to get help with a leak in my car. I am so thankful for the referral/ these Taylor folks made me feel right at home, they were on time and so full of customer service and winning smiles! Problem fixed! And I will refer everyone to Taylor Auto Glass- tell them I sent ya! Excellent! #gso #windshield #bestcustomerservice read more

We have been using Taylor Auto Glass for years and highly recommend them for anyone who needs any glass work. Their expertise and service is the best in the Triad!! Ravi and Christine Persad Worldwide Autobody 2 Winston-Salem read more

Awesome service and great price to repair my windshield. I highly recommend Taylor Auto Glass!!!

Receptionist that picked up the phone was very rude and snappy decided to schedule an appointment anyway because I was looking for urgent service. The side mirror was fully attached only the mirror was off. Now on the phone I told her, the receptionist, the motor was exposed and she seemed to ok it, I understand she may not work with repairs etc. Once there I was told I had a back piece missing, which is understandable and would have to wait until Monday. The combination of the rude receptionist and driving 15 minutes to be told I wouldn't be serviced, was all I needed to not want to spend my money there or do business with them. On the phone she initially scheduled me for a Saturday (I was looking for something much quicker) they are closed on Saturdays she called me back and said she thought it was a Thursday, which could have been a honest mistake. Being closed on weekends is mostly normal, but I found another place that had way better customer service to fix my vehicle on a Saturday. It's very frustrating as a customer when you are spending money with a business to deal with sarcastic employees. I see many 4-5 stars reviews but that wasn't my experience today. read more