Just moved into town and wanted to get my shaggy a*s cleaned up. Leah was great. I tend to have a…read morepretty specific expectation and having my last barber for the past three years - I knew finding someone to match would be difficult. Couldn't be happier with the outcome. Leah did a wonderful job and the salon is clean / open with lots of nice natural light. Highly recommend.

I've been to Pleasure Head (PH) four times now and had amazing experiences with Jennifer (who I…read morebelieve no longer works there, but you can see a photo from my last review!) and Shawna. They were incredibly personable and made sure to check in with me throughout every step of the haircut process. They both delivered amazing results. Jennifer gave me a super edgy look and Shawna later gave me the blunt cut of my dreams, hence why I had kept returning. Now, there's A. I first went to her when my edgy look had grown out and wanted to get it refreshed. Everything was going pretty well, until the point where she accidentally used the wrong scissors and chopped off a section of my bangs. It was hard to recover from that but accidents happen and she expressed deep remorse and tried her best to fix it. It wasn't the best, haha, but it eventually grew out after several months, and I didn't want this experience to deter me from returning to my fave salon. :) Then, I went to A for a chocolatey brown balayage. We had a consultation beforehand. My hair is virgin and very dark so what I was looking for was a very subtle change to add dimensionality to my hair since I had just gotten a blunt cut by Shawna. But... what I got was not what I asked for. I have gotten balayages before and one key component is teasing the hair before applying bleach. Yes, it was being teased, but by the tiniest amount. This led to pretty much my hair being bleached solidly rather with the quintessential natural blending of the highlights which define a balayage. On top of that, the bleach application was all over the place. In some sections, it was applied so close to my roots. In others it was 3 inches away. And A decided to give me money pieces because she thought they would look cute. When I noticed the heavy bleaching, and pointed it out, she mentioned that it would become darker with the toner. I was anxious, but I wanted to trust the process. When the hair was finally done, I was devastated. It was patchy, brassy, and bleached in such a way that doesn't even come close to the definition of a balayage. I told A that I would need some time to get used to it. After several days of staring at my hair in the mirror, I reached out to A. She agreed that it wasn't at all like the inspo pics and she was willing to redo it for me. At that point, though, I was too anxious to go through another round with PH, especially after my previous experience. So, I made the decision to reach out to a hairstylist in Santa Cruz that is known for his balayages and I sent the pictures of my hair and he immediately took me in (thankfully!!) bc the hair had truly destroyed my self-esteem. After the botched hair, I literally canceled all my plans for the next week because I didn't want anyone to see me like that. He called it a hair emergency, haha. Well, that appointment went wonderfully, and he was able to color-correct the hair and achieve the results I wanted from the start. One major pro about A is that she does a great job at maintaining the health of the hair during her work. It was actually really cool and impressive to see that when she was taking off the foils after the bleaching process, little to no hair came off with it. Even though she brought my natural hair color from one of the darkest shades to such a light color. That is definitely one of her incredible strengths!! I let A know I went with another stylist and canceled my redo appointment. I also asked for a refund, considering the results were so far from what we discussed. She was completely respectful and remorseful and mentioned that she wished she had an opportunity to fix it herself. She reached out to her manager to ask about the refund, and the request was denied bc I went to another stylist and didn't let her redo it. I am not sure if that's a common policy, but I felt saddened that accountability by the salon wasn't taken in that regard. You wouldn't hire the same plumber again if their work caused your pipes to burst in the first place. Twice. Honestly, I am deeply saddened by this and it pains me to even write this review because all of my other experiences at PH have been SO positive before this. I don't think I will be visiting again, unfortunately. That being said, A is an amazing person (her hair is also SO cute!!! which already is a testament to her skills; also, she does a great job at matching the vibe, and I /STRONGLY/ believe that these were rare occurrences, especially considering all of her previous positive reviews. You can check out her work on her instagram page. Lots of people have had amazing results from her, especially with haircuts. So please don't let that deter you from hiring her. But maybe not for balayages, LOL.

I've been getting my hair cut at Stranded Beauty Bar for over a decade, and I can honestly say…read moreJason and the entire staff are incredible. Walking into this place feels more like visiting family than going to a salon. The ambience, the warmth, the conversations, the energy -- it's always welcoming and genuine. Jason's level of precision and consistency is unmatched. Every single time I sit down in his chair, he takes his craft seriously and delivers an exceptional cut. That kind of attention to detail and care is rare these days, and it's why I've stayed loyal for so many years. 10 stars if I could. Highly recommended to anyone looking for not just a great haircut, but an experience that actually makes you feel valued and at home.

Jason is AMAZING!!! He nailed my blonde highlights I've been going to the same person for almost…read more30 years. Decided to stay local. I made the best possible choice in going to him. Super talented and professional. He knows his craft and I highly recommend. The salon has a great, welcoming vibe .

I've been seeing Gina for 20+ years and she is the sweetest and most talented lady! The salon is…read morealways full of friendly and welcoming people and in a great location to boot. Highly recommended!

absolute worst!…read more went in for a simple trim and ended up with a hack job. Would have been better off with a barber or my husband cutting my hair with garden shears in the backyard

Amy cuts great hair at a fair price. What sets her apart is the care she takes with her work. For…read morenearly a decade, I keep coming back because she does it right and always makes sure I'm satisfied. If you want your hair done right, I'd recommend Amy.

I am absolutely in love with my hair! Amy is so sweet and welcoming. I came in with super long,…read moreheavy hair that had lost its shape and she completely brought it back to life. She gave me the most beautiful, bouncy layers that perfectly framed my face. The blowout at the end was stunning...look at that volume and curl! Amy is so talented, attentive, and sweet. She really took her time, and paid attention to detail. If you want a stylist who truly listens and delivers flawless results, go see her!

The beautician was unsure if what size curlers to use, I wanted cold perm , ended up under hair…read moredryer,I wanted body wave ended up with curly 80s hair and frizz. Going over the hill next time since most people in my area only do color and have little update about new perm advances.

I've been a client of Jessica's for more than 5 years. She is an artist and master at her craft…read more I typically tell her to do what she feels like with little guidance and I walk about looking like a million bucks. My color is always perfect, cuts flawless, and she has done my makeup for several events. Being a tomboy who is lost in the beauty department, I am so lucky to have Jessica on my team.

I saw Lauren on Saturday, and unfortunately a few things happened that were pretty off-putting…read more First, the price listed on the website was significantly lower than the price I was given by text only 24 hours before my appointment, at which point I could no longer cancel without being penalized. Second, she accidentally burned my face with the flat iron. I said "ouch" when it happened, but she didn't acknowledge it or apologize, which made the situation more uncomfortable. Lastly, she was about 10 minutes behind schedule. Other than those issues, Lauren was nice and I genuinely enjoyed talking with her. I just wish these things had been handled differently, as they took away from an otherwise pleasant experience.

Nick Saporito at Kinship Salon in Santa Cruz cut my hair, and I'm amazed at the new look--I'm in…read moremy 60s but feel like I'm in my 50s when I look at my new cut! He's prompt, professional, polite and courteous, and it's no wonder he's booked up 2 weeks in advance --he's simply that good. What impressed me most was his foresight: he thoughtfully looks at your facial structure--your forehead, jawline, the length of your hair you're considering, and the look you want to achieve. Nick can give you an image. On top of that, he's kind, open-minded, compassionate, and a great listener. He's also incredibly creative--I've never had such a haircut this great. Thank you, Nick. You can't fake fabulous! Ron

I've been going to Arrow Beauty Bar for years and I always leave the salon feeling amazing! I get…read moremy hair done by Abby, she always follows my inspo and gives me what I want while keeping my hair heathy. I've been bleaching for years and even now thats its lighter, its still long and soft. Both locations are amazing, they are always clean and have a good vibe when I'm there, everyone is very nice!

I had an appointment with Abby, and I was very disappointed with my experience. I spent a lot of my…read morehard-earned money on my hair, and for the price I paid, I expected much more care, professionalism, and attention to detail. One of the biggest things that bothered me was leaving the salon with hair color still on my skin. To me, that says a lot about the level of care being put into the service. It comes across as sloppy, rushed, and like you aren't taking the time to be careful with your client. When I'm paying this much money for a professional service, I expect the stylist to take her time and make sure I don't walk out of the salon with dye left on my face and skin. That was a huge disappointment for me. What made it even more disappointing was looking at pictures of other clients and not seeing them leave with color on their skin. It made me wonder why that same level of care wasn't taken with me. If you aren't being careful enough to remove the color from my skin before I leave, it makes me question how much care and attention is being given to my hair as well. I also expected more highlights and dimension. My hair came out much darker than I expected, and when I looked at it afterward, it just didn't have the pizzazz I was hoping for. I felt like what I wanted wasn't completely heard. I understand that a stylist has professional opinions about what is best for my hair, but ultimately I am the client, and I want to feel included and listened to. Trust is extremely important to me when choosing a hairstylist. When I find someone who listens to me, takes care of my hair, and makes me love the result, I am extremely loyal and will continue going back regardless of the cost. I was hoping Abby could be that stylist for me, but unfortunately this experience did not give me that confidence. The haircut itself was okay, but overall I was very disappointed. For me, it's not just about the final color. It's about the care and attention you receive when you're spending your hard-earned money. Unfortunately, I didn't feel I received that level of care. Based on my overall experience, I would not return to Abby and I would not recommend her.

Anna and Goyo were INCREDIBLE! They did my makeup and hair for my son's wedding and it was…read moreabsolutely one of the best beautifying sessions I have ever had. Anna is insanely talented and has the most calming and centering energy. She listened and delivered on every one of my requests. I explained that I didn't want to look "made up" but wanted a natural look with a little zing. EVERYONE at the wedding told me how good I looked and I felt beautiful. Goyo did the same with my hair. I wanted a blow dry with some curl, lift and pizzaz! My hair looked great--especially on the dance floor--it moved and kept its body as we danced the night away. Being from out of town, I was desperate to find someone reputable to do my hair and makeup and I can say hands down THEY ARE THE BEST!

Faust Salon in Scott's Valley is outstanding. I called with a hair emergency and spoke to Anna the…read moreowner and she was very helpful, supportive and kind. Thankfully, Emily had a last minute cancellation and was able to help me. She did a wonderful job fixing my color as best as she could. She carefully added highlights and took her time to explain my choices. From the moment I arrived at Faust, I could tell it was very welcoming and cohesive. The other stylists were very sweet as well and every haircut I saw that was given during my emergency session was lovely. Anna checked in throughout the process as well and it's clear she's passionate about all aspects of the hair industry. I am very grateful to have had this experience. Thank you Anna and Emily!