Had my second service, fantastic job! Quick response, showed up on time. Excellent service. Will…read morecontinue using their service !

Responsive and good job cleaning. But beware they will ask you to pay more than they quote - they…read moreasked for a mandatory "tip" for "urgent services" that was never mentioned upfront.

Knowledgeable and thorough in my packing, cleaning, removal needs job! Can't say enough to…read morecompliment Cleaning Concierge in appreciation.

Spotless home cleaning with a great first-time customer deal of $99 for 3 hours. Manager was quick…read moreto respond and provide estimate. Good communication too. Their website was easy to book. The cleaner was friendly and came prepared with cleaning supplies. She helped me with my kitchen (fridge and microwave too!), bathroom, and living space. Overall, very satisfied with the cleaning and will rebook when I'm in need of a deep clean. Thanks!

Customer service was super helpful in scheduling, and our technician Leo did an amazing job! Our…read morewhite carpet looks and smells like new. I would definitely recommend this service to others.

I don't often leave reviews but I feel compelled to write about Cleaning Chief and in particular…read moreNicky. First, their communication is second to none. They communicate every step of the way and answer every question. Second, my cleaning gal, Nicky is amazing! She has amazing attention to detail and manages to out do herself every time she comes. I am very happy with her service and professionalism. Thank you Cleaning Chief for hiring such a great employee.

My old cleaner had to stop work for health reasons so I tried a corporate cleaning service for the…read morefirst time today and found Homey (on Yelp) as Wizards of Homes were not taking on new clients). I made the booking online on Sunday night for a Tuesday cleaning appointment, and I had 3 Venezuelan women (they only speak Spanish) come punctually today. Luckily my dog walker popped by and was able to help translate, but tbh we would have been ok even without a translator. The 3 ladies were an excellent well oiled team who went straight to work after a very brief orientation. I have 2 dogs that shed (a lot) and the ladies made my apartment sparkling clean. They were efficient and it took 4 hours (x 3 ladies) to clean a 3 bed/ 3 bath/ 2000SF - this included mopping, dusting, cleaning bathrooms and making 2 beds and cleaning out my vacuum cleaners at the end. Cost was $240. This included a 20% discount for signing up to having a weekly service. Tips are optional and can be paid in person or through the Homey online platform. Mariella was also very helpful on the phone and by text, and any extra instructions can be texted to her (eg if you wanted laundry folded, this could be added for an additional cost). After today's experience, I'm 100% going to use them regularly going forward.

The team did an excellent job doing a thorough deep clean of a house after painting. No corner was…read moreleft unturned and they had a flat pricing structure.

They went above and beyond and did a phenomenal job. They were super punctual as well.read more

Tanya was incredible - after having tried taskrabbits a few times and never feeling quite satisfied…read morewe finally went with a service. I don't think we can ever go back

They came on time and did a wonderful job cleaning my mattress and carpet under the bed. I'm 100%…read moresatisfied with the job and will be scheduled to have my couch cleaned as well! Great value great price!

This is the first bad review I've ever left. I don't believe in leaving negative reviews unless…read moreit's necessary and beneficial to others who are looking to use this company. The appointment was easy to book and owner was nice initially, but completely ignored me after I reached out about the cleaning job. The lady who came to clean didn't speak any English so I couldn't communicate with her. She did a decent job cleaning, but definitely had things she could've improved on. I still paid for the full job and tipped her over 20%. I try to clean on a daily basis, but it's been a little difficult to do deep cleanings after having a baby, working, and going to school full-time. I even cleaned my home before she came because I wanted her to mainly focus on the stove/oven/hood, which I have been overlooking for some time. I did spend an hour cleaning up after, which is beside the whole point of hiring a cleaner... But my issue isn't with the cleaning lady, it's with the owner. When I brought the issue up to her, she completely ignored me, even when I sent her pictures and brought it up twice. I was completely friendly about it and was just expecting a response, not a refund or anything. Again, I did not want to leave a bad review and just wanted to give some feedback, but I feel like the customer service is completely lacking. By the way my cabinets and stove did not have those stains on it before the cleaner came. I think she used the same towel that she used on the stove for my entire counter and cabinets because everything was covered in black and brown specks afterwards. Also, see image for how much grease I cleaned out of my hood after!

Their pricing is really good but that is a trade off for thoroughness in the cleaning. The staff at…read morethis cleaning service are really nice but they aren't really detail oriented in the cleaning part. Our apartment was empty (we haven't moved in yet so thought that would be easier) and we hired them to clean before we move. They advised they would clean the inside of cabinets/drawers as well. We let the cleaner in the apartment and then we had to leave. She seemed to stay there for a few hours. The cleaner took a super short video after the cleaning was completed which is appreciated but it's hard to tell what was cleaned clearly. But when we came back to the apartment later in the day, saw that the stove, refrigerator and floors were generally clean but noticed that majority of the insides of cabinets/drawers were not wiped, many corners/edges along where the floor/walls meet still had a lot of leftover debris/dust, and she forgot to clean the underside of the toilet lid. We told the owner about this and she sent the cleaner to come back and redo some parts of it. But even after she redid the cleaning on those parts, it was marginally better, but there was still some debris and dust left on the edges and corners after she wiped so it felt kind of futile to ask her to redo it a third time at this point since she just didn't seem to have that attention to detail. I ended up just having to clean those parts again myself. In our initial conversation with the owner before booking, they advised they bring all their own equipment for cleaning (including vacuum). But when the cleaner came, she didn't come with a vacuum. Their reasoning was because our apartment is only hardwood floors, but given how there was still dust balls in some corners/edges even in the second visit, just cleaning liquid and wipes are not enough for them to clean properly. If you just need a very general cleaning this service is fine but don't have high expectations for them to clean thoroughly.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.