He claimed that my Cole Haan leather soles aren't the kind that get repaired anymore. Since when?…read more Since the previous generation of cobblers retired?

I walked into Al's Shoe Service not expecting what was about to happen!!…read moreexcellent service and excellent entertainment!

Been going here since 1984 when opened in Randhurst, then he moved to Arlington Heights, keepling…read morename so his patrons could find him. The 5 star reviews are his work. He made anything look new, especially jackets, could match any color, smooth any damage & so reasonable. He retired a couple years ago but used to be annoyed people didn't pick up & pay right away as it took up space & easily lost. People should be charged full fee when left & daily storage. The name should be changed to stand on its own.

New owners. I was just quoted $95 for a resole on a $75 pair of shoes. No interest in discussion -…read moreno interest in me bringing in my own soles. This place used to be the best. Sorry to see a change hands.

I had a really beat up leather purse that i didn't think could be saved, but they did a fantastic…read morejob and now its good as new!!

We have been going to Philip's Shoe Clinic for decades, not just for shoe soles and heels, but also…read morefor luggage and even briefcase repairs. It had been six years since my last visit, but I recently returned this past Tuesday. While I was on an overseas vacation, I was in a rush and accidentally caught part of a Ziploc bag in my purse's zipper. The more I tried to fix it, the worse it became. Eventually, I managed to get the zipper almost all the way open, but it remained stuck and would not close for the rest of the trip. Thankfully, the purse had two major compartments with separate zippers, so I was still able to use it. When I got back, I brought the purse to Philip's Shoe Clinic, unsure if it could even be repaired. Oscar came out from the back of the shop to greet me. He was so considerate and did not want to handle my purse with his hands dirty from work, so he did not fully assess the damage at first. Still, he gave me a very reasonable estimate of $14 and said it would be ready in two days. To my delight, the purse was ready on time, and the zipper worked perfectly. Even better, Oscar only charged me $10 instead of $14. I truly appreciated his honesty. We chatted a bit, and I learned that Oscar has been the owner of the shop for the past nine years, although he has worked there since the 1990s. When the previous owner retired, she asked Oscar to take over, and he has been running it ever since. That explains why the high quality of work has never changed. This was not the first time Oscar showed such generosity. On two separate occasions, he did not charge me at all. Once was for punching extra holes in the strap of a crossbody bag so I could shorten it. Another time, about six years ago, a family member got some fabric caught in the zipper of a short jacket and had to take it off like a pullover. Oscar was able to fix it right away while I waited. Oscar is not only skilled but also kind and helpful. I feel so fortunate to have Philip's Shoe Clinic in our neighborhood. I highly recommend it.

Cash only accepted here!! Asked for stitching to be repaired on sandals. Paid $10. When I picked…read moreup, he made the repair with glue. I could've done that myself.

Excellent service and great repair job. My boots fit great now. They were so tight before.read more

Stopped by Johnny's this week and there was a note on the door that he is permanently closed. So…read moresad because he gave so much more than shoe repair!! Wishing him a happy and long overdue retirement. There is a phone number on his door for pick-ups.

New heels on my shoes. Although he was feeling well he was determined to complete my shoes on a…read moretimely manner! Johnny is special!

Gary did a wonderful job replacing a zipper on my wife's jacket. He color matched it perfectly and…read morethe stitching made it look new from the shop. 10/10 work. Will definitely return for future services

Gary is the BEST. he is a perfectionist and it shows on his work thank you Gary for my Christian…read moreLouboutin heels.

Super quick turn around and helpful staff! Definitely going back for future gifts, as the engraved…read morewatch turned out so well

I got our wedding bands engraved some time ago. They look beautiful! Even the letters on my super…read morenarrow band. The work was done in a timely manner, the owner was a pleasure to deal with. I will most definitely be back and will recommend!

Quality work! It does take some time for him to complete the job so allow for that. Overall, he's…read moregreat!

Rafael is incredible! I accidentally broke the tip top piece on my wife's ballroom shoes right…read morebefore her competition, and he opened his shop late in the evening just to fix them. His help meant the world to us and allowed her to compete the next day. Thank you, Rafael, for your exceptional service and kindness!