Took their time and were extremely kind and helpful! They had many shoes in stock and will order…read morethem for you if they don't. I Will definitely go to them again!

Felt bad employee vibe there. Was fitted with a very high arch shoe. When I tried them I mentioned…read morethe high arch feeling and tightness around the foot. The salesperson said she would loosen the shoe laces. I take partial responsibility for questioning that solution vs trying another shoe. Long story short, within 1 week of wearing the shoes I was in so much pain and noticed a bruise on the inside of my foot where the pain was located. I went back to my old shoes and made an appt with my podiatrist. I was diagnosed with posterior tibia tendonititis, put on PT for 1 month and have to wear a boot at night. As a courtesy I called the owner before writing this review and basically he said I should have called them for a refit and refund for the shoes . I did not do this because the refund policy stated they would not refund worn shoes and to be honest I did not feel comfortable with the negative employee interaction, thats where the bad vibes come in. Go somewhere else.

We stopped in after hiking South Mountain. It was an unplanned visit but a huge surprise. Food…read morewas great service was spot on, and the clothing shop is very cool. We will be back next time we are in the area.

Just stop by on a whim for the first time this past week. Absolutely nothing wrong with the place…read more It has an eclectic feel about it. It has a clothes boutique, which Melissa Gilbert would absolutely adore. The complete little house on the Prairie vibe. But I did not see past that. It appeared as if they were under construction maybe making some improvements or expansions. Being under construction, I couldn't make sense where the entrance was or not. I'm sure once the dust settles, I will give it another go and give it another try. Ty.

Greeted at the door, asked if I needed help by no less than 3 employees. Great selection of life…read morevests (what I came for)! I think for the price I should've hit up Amazon but I wanted it now so here we are.

Great customer service. Tyler was a huge help in the Golf Dept. Took his time to help me find a…read morebetter deal and got me signed up for the rewards program.

I was looking for a certain high end Merino wool men's coat and the brand and design I was looking…read morefor came up on the company's website when I did an online search for the jacket. I live in Massachusetts but I called down to the store in NC & spoke with a man named Tracy. I asked, just to be completely sure that this was the jacket I was looking for, if he could text me a picture of it, which he immediately did. I will tell you that the level of accommodation was inspiring because these days nobody provides customer service like an old brick and mortar store and I was really impressed and grateful that he spent a few minutes with me, made sure that it was what I wanted, and even discussed which size to get after I described my size, etc. He said the jacket would ship that day and I got it in two days and it's beautiful and fits perfectly. I just wanted to leave this review to let people know what a wonderful experience it was working with this store and with Tracy. Thank you to Benjamin's in Morganton, North Carolina. Not sure where in NC that is but if I'm ever in North Carolina I will be sure to stop in and meet these nice people and do some more shopping at such a great store with good old fashioned service!

Very friendly staff, the owner is usually there working the sales floor and gets excited about his…read moreproducts learning what each customer wants. I shop here regularly.

The Chico's in Hickory, NC is a friendly place to shop. I had never visited one of the…read morestorefronts, and was pleasantly surprised when I was greeted, introduced, and Kay, the lovely saleslady called me by my name when she spoke to me. She was helpful without being pushy. When an item I wanted was not in stock, she ordered it for me and had it delivered to my home, without shipping charges! I had it in days. I love the clothing, but it is pricey so I shop the sales. Thank you for a terrific shopping experience!

I love chico's, the ladies here are most helpful, nice and sweet with good ole southern…read morehospitality. Their clothes last long and love their size range 0-3. They are expensive , but if you hit the sales it is worth it. Also I just love the travelers line, because when you travel the wrinkles fall right out after you hang them back up.

I am a big fan of American Eagle. I really like the style, cut, fit and quality of their clothes…read more My favorite sections of the store are the Clearance Rounders at the back; they tend to have different clearance items than you will find online. This visit, it was an additional 60% off clearance. The store is neat and clean. Even the Clearance is well maintained and ordered by size! Plenty of fitting rooms and associates to help out. There are these cool buttons in the dressing room you can push; if you like something and need a different size, someone will get it for you. Scored a $40 pair of shorts for $12. AE is located on the second floor of the Valley Hills Mall. Start building rewards with an AE rewards card for extra discounts!

I am super impressed with this coffee shop! I had an idea of what I wanted and she came up with the…read morebest banana iced latte! Conveniently located and very little wait time!

Amazing staff! Plenty of to sit. Tylers cookie crumble taste fantástic!!! A great place for…read moretravelers and locals alike.

I was looking for a certain tennis shoe for my grandson that he wanted for his birthday. I have…read morebeen looking for weeks and no store around had his size. I was going to order them but they were way more expensive on line. I even had stores to tell me they had them and put them back with my name on the box so I could come and pick them up. When I get there, guess what? Not the right shoe, if they even had put back anything. A few of them didn't even do what they said and was RUDE as ever. So, I started going back and looking at stores a little bit further out and that's where I came to RACK ROOM IN HICKORY. I called up and spoke with Larry and he looked up the shoe in the computer and then held on the phone with me to go look on the shelf to make sure they had it and it was the right size and color. I was coming from out of town to pick them up so he even took them to the front desk and put my name on it so there would be no problems when I got there. I called back this morning just to be sure since I have had a time finding these, and I spoke with Sarah and she assured me the tennis shoes were there and waiting. At no time, neither Larry or Sarah was ever short, rude or acted like it was a bother. They both were very pleasant and very nice to work with. The employee's here show professionalism and sincerity in helping the customer. That is rare at this day and time. So, I would like to say THANK YOU ( Larry and Sarah) I really appreciate it. I would most definitely recommend RACK ROOM IN HICKORY!