I took a pair of snakeskin boots, that had been in a closet for 10 years, they performed magic! The…read moreboots are beautiful after all this time being neglected! Simply Mastercraft Work! ********** Stars!

Have been using this service for over 25 years not only in repairing my shoes but in purchasing…read morequality leather purses. Exceptional quality & service.

Listen! When I say there are no words for how amazing they are! They really try to help their…read morecustomers as best they can. They understand Soldiers and our needs. They are extremely kind and professional. They are what every alteration and dry clean shop should aspire to be. I wish I could take them with me to every duty station. I cannot recommend them enough! They are the best! Magic Touch, thank you thank you thank you. You've saved me. I hope you guys and your business remain blessed forever.

I had a battle buddy drop off my Army Service Uniform (ASU) top for alterations because I live over…read morean hour and a half from Columbia, and it was much more cost-effective than making the trip myself. When he dropped it off, he was given a pink pickup slip that clearly stated to pick it up after 4:00 p.m. on Saturday. I planned my entire day around that pickup time. Before heading over, I checked Google, which showed they closed at 6:00 p.m., so I thought everything was fine. Thankfully, I decided to call just to confirm. That's when I was told they actually closed at 4:00 p.m. I explained that my pickup slip specifically said after 4:00 p.m., and the response was that the jacket had already been finished around 2:45 p.m. Because of the conflicting information, I had to cut my family time short and rush across town to make it before they closed. Had I not called, I would have made an unnecessary trip based on the instructions they provided. Communication is one of the most important parts of running a business, especially when customers are traveling long distances. Unfortunately, this experience left me with little confidence, and I'll be taking my military alterations elsewhere in the future

DO NOT TAKE YOUR SHOES if you ever want them repaired or back! Dickson Brothers has had my shoes…read moresense September 11. They are a pair danner boots and a pair of boat shoes should not be a hard repair to do for real a shoe repair shop. The owner admitted that he did not start on my shoes until JANUARY and still had not finished the shoes! He had never called me to give me an update. I have had to go to the store to get an update 4 times Attached is the picture of the receipt. Two mistakes here using Dickson Brothers and second prepaying $285 for their services. DO NOT USE!

Airport broke a zipper handle on a new Joy Mango bag. Repairman was able to find a look alike…read morezipper handle and leather strap. Husband went back to get golf shoe spikes removed after multiple attempts on his own. Repairman was able to pop it out in seconds!! Cobblers are hard to find but I'll continue to drive an hour when services are needed!!

We dropped of a purse for repair with they said that it would be ready in about 2 weeks. After a…read moremonth I stopped by to see what was the problem. I was dismissed with "we will text you when it was ready". About 4 days before Christmas I returned and was told that I've would try. Two weeks later I returned and asked for my money returned but they couldn't find the purse. One week later I was notified that the purse was ready. He returned half of the money that I paid. They are a new business who took in way more work than they can handle. If you need something quickly go somewhere else. I

Best cobbler hands down in SC. The last time I went there he was on the less costly side and for…read morethe magic they work making old shoes like new they should charge more. They are a 5th generation locally owned cobbler shop, who do good work and have amazing service. Does it get any better?

This was such a fun and unique store! I have to be honest, I've never had the need to get any shoes…read morerepaired, but I did need to get a new set of keys, which gave me an excuse to stop in. Well, I can definitely say that I'm glad I did! The store was (obviously) full of all kinds of shoes, most of which were old-fashioned, but a few of which were new-school and from the 21st century. They had mainly dress shoes made of leather, but also some high-quality work boots and tennis shoes. I loved looking at all of the cool machines, none of which I had ever seen before! All of the staff members were very nice, and let me get a close-up look at them working their craft. The lady who cut my keys was very nice as well, and was kind enough to chat with me about the store for a few minutes. All-in-all, even though I didn't need to get my shoes repaired, this was an awesome shop that I loved walking around in for a little while. I'd recommend anybody else in the area do the same!

1 out of 5 stars I…read moredropped off my girlfriend's purse here to be repaired as a surprise for her and it turned into one of the most frustrating experiences I've ever had with a business. It's been over two weeks, and not only did they not fix the purse, they somehow "lost" it for days and never once called to update me. I had to keep calling and stopping by just to get any kind of answer. When I finally went in person, the purse was right there untouched, sitting exactly how I left it. No repairs, no effort, no communication. Then, to make things worse, the woman at the counter tried to act like it was my fault. The lack of professionalism and common courtesy was honestly unbelievable. They might be fine when it comes to repairing shoes, but they clearly have no clue what they're doing with purses and even less when it comes to customer service. This was supposed to be something thoughtful for someone I care about, and instead, it was a complete disappointment. If you value your time, your belongings, or your peace of mind, take your business somewhere else. This place is careless, unorganized, and simply not worth the stress.

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

If you need some shoes repaired, this is the placeyo go! Jerry repaired my wife's boots and she…read moreloves it.

I have a fleet of vans that needed decal upgrades. The…read morecompany did a great job with a fast turnaround. I would recommend them highly. The cost was inline with what I needed done.

I called Mr. Walters for a leaky dishwasher. He said I have a hose that is leaking and cannot be…read morereplace as a separate part. I would have to replace the entire system board and the cost would be $450 or buy a new dishwasher (he recommended a compliance store that he called to verify they had my dishwasher brand in stock). I called another plumber who found the hose on Amazon for $8.99. I ordered it. Two days later he replaced the hose for $50. Dishwasher runs like new with no more leaks. Go figure.

Issues with Whirlpool washing machine. Technician understood the problem from my request and…read morearrived with the replacement part in hand. Knowledgeable on how to repair and went even farther clearing out error codes, etc. Based on this experience I recommend Walters Appliance Service.