I had such a wonderful experience with Marina at American Eagle! She was absolutely amazing--so…read morekind, patient, and helpful. She went above and beyond to help us place our order online and made the entire process so easy and stress-free. Marina provided excellent customer service and truly made us feel valued as customers. Employees like her are what make a shopping experience special. Thank you, Marina, for all your help! You were amazing!

I absolutely love this store. I come here at least once a month. My friends and family tease me for…read moreonly wearing Converse. lol The Citadel is a great outlet mall and having the Converse store there is a cherry on the top. This store always has an array

We came here to get new work shoes for my husband. It was kinda crowded inside, with too many…read moreboxes stacked up, it's probably a fire hazard? The aisles were well-stocked. Other than that, the options for shoes were enough and we found what we were looking for. The staff was nice.

I drove all the way out from Santa Barbara on 4/26/26 to do a return and got there right at 10am…read morewhen they open, as I was on a time constraint. The store was closed while everyone else was open... and I had to wait 10 minutes outside the door with a young child until the employee came out of their car to open the store. The employee was doing her make up in her parked car right outside the door, so she saw us waiting. That didn't seem to motivate her to open up the store. She was very nice when she helped us, but not very considerate or reliable.

I had a great experience at Shiekh Shoes! The staff was friendly and helpful, the selection was…read moregreat, and I found exactly what I was looking for. I'll definitely be back!

Not sure if the store manager knows this but the staff closes the store early. Specifically today…read moreSept 14, I got there at 548pm go ahead and look at the cameras because there was 8 of us ready to spend money and they told us from the back of the store we closed. Their loss we all went to footlocker since they were open till 6pm on Sundays and purchased there

I walked by this store at approximately 11:30am, the website says they open at 11:00am. The front…read moredoor was literally unlocked and propped wide open, so I walked in and started looking at some shoes. Some kid who thinks he looks hard in his rapper/skater clothes comes out from the back and aggressively tells me they are closed and gives me the "throat slit" gesture. He then said "didn't you see the gate?" (That was also open, I swear I didn't even touch it). On my way out I asked how I was supposed to know they were closed, to which he responded that there was a (postcard) sized sign, that he pointed at that was facing the opposite direction on the wide open door. I'll try to be less dumb the next time I stop in......P.S. I have shopped at the Santa Monica store dozens of times and have had nothing but great experiences.

Genuinely have never had one good experience at this location. Stopped by on 5/22 around 6 pm and…read morewas not even acknowledged. The staff were in their own world and the one that looks like Swae Lee was just yapping away doing everything but helping out. I understand it's a "streetwear" brand but the workers are so nonchalant and useless. I'd recommend going to the Glendale location for a much better experience.

What awesome selection!!…read more Cool location, friendly staff and the highlight - you will find items that you have only seen in magazines or online. This is not your average adidas store! My husband found pieces to add to his collection that are unique and very cool Service and selection that you would expect at Century City mall

I called this Adidas store multiple times over two hours and no one ever picked up. Very…read morefrustrating when you're trying to get a simple question answered. Needs much better customer service and phone responsiveness.

One of my favorite stores to visit when I shop at the Citadel Outlets is the ASICS Outlet store…read more I am a huge fan of ASICS walking and running shoes because they are very comfortable, provide the support I need, and handle my body weight well. The store itself isn't large; however, they offer customers many styles and colors. They also sell specialty shoes for various activities like hiking, tennis/pickleball, walking, and running. Additionally, this store features a large selection of ASICS clothing such as t-shirts, socks, hoodies, workout shorts, sweatpants, and leisure wear. Prices aren't the lowest, but when it comes to quality, ASICS is either at or near the top. In my opinion, you get what you pay for. They also occasionally offer discounts like buy one, get one at 50% off, military discounts, and other incentives. The sales staff has always been friendly, professional, and helpful during each of my visits. Parking is available in the large private lot.

(Shopped 09/23/24 MO @ 1:30pm): Run - don't walk - to this outlet store for your Asics running…read moregear! It was time to finally buy a new pair of everyday running shoes, so I placed an online order with my favorite athletic shoe brand, and had it shipped for pick up at the Asics Outlet's Commerce location. I've been a diehard Asics fan for nearly 30 years because of their high durability (each of my pairs have lasted me about five years), the way they fit like a glove on my feet, the stylish color schemes, and their comparable prices (running shoes were freaking expensive!). Although you were able to find Asics shoes in almost all footwear retailers and sporting goods stores, I believed their only standalone brick & mortar were outlet stores like this one which happened to be the closest to me. Were the shoes and this outlet worth the drive to continue my running ways!? PURCHASE Gel-Kayano 31 Standard Mens Running Shoe Rich Navy/Spice Latte Size 10.5 ($165.00): Blue was my favorite color, the pairing of the other colors, and this kind of had that Superman suit mixed with 'Merica pride, were the reasons it caught my eye. The cushioning was amazing, the sole was thicker than I was used to which felt like I was literally running/walking on clouds, it held my feet perfectly, and it supported my ankles wonderfully! This pair was awesome on so many levels! At this particular time, this was the most I've ever spent on a pair of shoes (I spent less than this on a new pair of my most recent beloved Doc Martens). All that could be said was, "my happy feet were strolling to a joyful beat every step of the way"! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=xfE5w1RVVmyKlx0X10EDSw SERVICE The online ordering process was a breeze. I eventually received a confirmation email and text that the item was ready for pick up. When I arrived, my new kicks were presented to me minutes later after a verification check. Also, this specific location accepted online returns if you didn't want to mail anything back yourself. Everything was easy and quick - thank you! PARKING (FREE) Located inside the Citadel Outlets outdoor shopping mall, there were ample spots throughout this expansive place (I believed there was also a valet) - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A roomy store that maximized its space efficiently from display tables and rack shelving filled with caps, clothes and shoes, peg boards that held shoelaces and socks, and a blend of clothes and shoes displayed along all walls. Plenty of graphics and promotional ads covered the walls while everything was perfectly labeled. Plenty of natural lighting came through the large front windows and doors while a ton of electric ceiling lights filled in the rest. There were no TVs, but Top-40 music played in the background. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=9zyjfYYsspeaYakbYhqqmA ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Commerce's Citadel Outlets Asics Outlet location served its purpose, and I would consider visiting them again if I needed to place another online order (usually, I was fortunate enough to find a pair I liked in retail stores closer to me). The shoes kicked ass (pun intended!), the store was well-maintained, and the service was easy and straightforward. I couldn't recall their exact location, so I suggest you check out one of the many directories at the mall, and parking was a breeze. I found complete value based on the prices, service, and experience noted above (TOTAL paid experience was around $180.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS

I would like to give a 5 star rating to the young man that helped me today. I called at around…read more7:30pm to ask what time they close and for a specific type of sneaker. I still made my way to the store even tho he said they did not have that shoe in my daughters size. He went above and beyond when I arrived and started showing me other options and looking for sizes in the back. I wish I would of gotten his name, I was in such a hurry I just didn't pause to think. But to his manager I hope you read this, I am also a customer service manager and that kids attitude and disposition to help even when I was in such a hurry really has me now paused and thinking that the least I can do is write a nice review about him, I looked at my receipt and his name is not on it. All I saw was an employee number (663074) Hope that helps identify him. Thank you so much!! My daughter loved her Adidas!!!!

My husband and I took our girls back to school shopping a few weeks ago. The lady told us there was…read morea sale on socks for $5 so we picked up some sock with our shoes. We used a coupon and while ringing us up the lady failed to mention the socks would not be on sale with my coupon. I returned to the store after realizing this. I explained I wanted only the shoes with the coupon I had. They began the return and my coupon was not longer valid (the only reason I went to the store in the first place). They called the manager who said the coupon didn't work and her correction was to sign up with a different email (why would I do that?). So I said forget it and I asked for a full refund. I am a couple weeks out from this event. My original receipt (with the shoe purchase and overpriced socks) was emailed to me. They did the refund and I left without checking my email receipt and refund receipt (I'll never do that again!) Today I logged on to my account. My purchase was $93.57 they refunded me $77.89. I walked out with nothing but a terrible experience and was charged $15.68 for walking into the store. I will NEVER shop at this store again. I don't write reviews but this is insane. Poor customer service and charging me for nothing, just walking in.

The best of the best, Super blessed by the conversations with the workers and the customer service…read morethey provided. Felt right at home at the shop. Julio, one of the Sales Associates made me want to come back on multiple occasions just to hang with him and do some shopping. If you are a fan of shoes not everyone can get their hands on easily in Los Angeles, Blends in DTLA is the place to be. :)

Love Blends my fav store for vans grew up shopping at the San Diego location and the Costa Mesa…read morelocation and now I live in Los Angeles and tried this location for the first time and it was just as amazing and Trent had the most amazing customer service ever I felt bad because I came in 5 minutes before closing and he was so patient with me and helpful love my shoes and totally recommend this location!