At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

After a car accident I was referred to this clinic for follow up. The referral was sent on 11/13. I…read morefollowed up multiple times. The first week I called I was told it was being referred to the spinal specialist and they would need to review it so they could schedule me. I called back the next week and was told they still had not reviewed it but they would send another message. I called the following week and was told it was still being reviewed but they would send an urgent message and I would hear back with 24 hours. I called back the next day and was told it takes 48 hours for a response to an urgent message. I called back the next week and they said they still did not have it. I called back again the following week and was told "Oh it's been accepted we can schedule you now". We scheduled for two weeks out. The next day I got a call saying that was an accident that I shouldn't have been scheduled because it had not been reviewed yet and they needed to cancel the appointment. Today I finally got a call saying we need to refer you to someone else. So it took 5 weeks for them to tell me that they need to send me somewhere else. Meanwhile I'm in pain and doing what I can to alleviate it. The administrative process is awful. People should not have e to wait 5 weeks for a case to be accepted or referred out. On top of that no one at the office even knew what was going on as I was given several different messages.

The doctors really don't care about patients unless you are bad enough to have surgery. I suffered…read morea broken bone (the bone was broken with a chipped off piece) and possible fracture in my wrist. My (good) doctor wanted a ct scan to see the extent of the injury and all Dr. Komatsu did was another x-ray that showed the same thing I knew before and said I was healing. How would he know?? He never did the ct scan to see the damage, not to mention it took over a month for an appointment. This is my second bad experience with them. He just didn't care in the 10 minute appt I had talking to him. He didn't listen to what I was saying, I felt invisible. He showed me the brace I needed on Amazon so I could buy one!! Then he referred physical therapy so I could get a wrist brace from them and they don't even do that! It's like he wanted me to be someone else's problem. Don't waste your time with this place. So now I have a broken wrist and have no idea what to do...if I could give zero stars I would.

Dr. Puttler did my hip replacement surgery and have been pain free ever sense!! He is a wonderful…read moreDoctor:)

I came in for a bicep repair and Dr. Puttler was amazing. He had frank, clear, and compassionate…read moreadvice. He and his staff arranged my surgery very quickly and worked with my insurance to make sure that everything was in order. My Physical Therapist commented on the effectiveness of the surgery and how the way it was done was enabling me to advance through recovery much faster than other repairs they had seen.

Excelent place highly recommended, nice ambience , staff very polite, friendly , they very well…read moretrained, how to treat people with pain ,with empathy and patience . And Megan , what can I say ,She the best Pt , I ever had, excellent professional, kind ,knowledgeable, patience,.a beautiful person Thank you very much to all

The folks at Summit (RET) Physical Therapy in Puyallup are amazing! From the front door to the back…read morewall, this place is filled with caring, skilled, attentive staff! I always receive a warm welcome at the front desk, the cadre of therapy assistants are so helpful and the Physical Therapy doctors and assistants are knowledgeable and well trained .. my issues continue to improve with every visit. If you have aches or pains, I very highly recommend coming to see this group of professionals!

Friendly staff, they care about you and your recovery, private rooms, clean, available on weekends…read moreif necessary and I'd recommend PVPT to everyone!

Really great experience. Was seen on short notice. Definitely recommend. I need to go "back."read more

My husband and I loved our first adjustments with Dr. Earle. He took lots of time and like others…read morehave mentioned, worked on muscles before the adjustment. But later adjustments were far less careful & thorough. I had a lot of relief from a low-back issue after my first adjustment, but subsequent ones not so much. Plus, the billing was pretty weird - we ended up paying a lot more for out of pocket than we were expecting and the receptionist / office manager at the time was pretty clueless and unhelpful. They got really defensive when asked about billing, so we just stopped going.

Karen and the team are worthy of more than 5 stars! We brought my 6 week in for therapy after a…read moretongue/lip tie revision and I went from a constant 8/10 breast feeding pain to a zero in 4 weeks!! They take such great care of my baby girl and treat her like one of their own. Not only do they work on oral motor therapy but also some developmental therapy!

I have been working with Shana weekly for nearly three months now. Let me be blunt: People with…read moreserious trust issues think my trust issues are excessive. I trust Shana. How the heck that happened in less than three months is beyond me, but I do.

This is a good place to get your wellness back on track. They do have great therapists, some pay…read moreattention more than others.I've noticed. I find the guys to be super attentive and carefully explain everything from paperwork to start therapy all thru the exercise is for your particular injury. This is just all around a great place to get some physical Therapy that the Dr. ordered

The staff is very knowledgeable, they take the time to explain your injury to you as well as show…read moreyou in the computer. I have a back injury that I've been suffer from for over a year and my doctor never took the time to explain it to me much less show me what muscles were involve, but they did. Ever therapist I worked with was top notch and I would recommend this facility to anyone who need physical therapy.

Dr. John Steedman Jr and Total Hip arthroplasty ( replacement)…read more It only took me 3 years of hip and back pain, multiple hospital surgical and orthopedic surgeon researches, in attempts to identify the lowest rate of hospital surgical-related Staphylococcus and Streptococcus infections. The pain was debilitating at times. As a hospital- based healthcare professional, I knew surgery was unavoidable if I wanted to live pain-free, while the risks of hospital born infection was more than I was willing to take. In my research of top orthopedic surgeons I wish I had extended my search from King Co to Pierce Co years earlier, while I am grateful that I listened to my fears and doubts and I did not go with the first orthopedic surgeon's recommendation! I cannot say enough about the care received by Dr. Steedman and his entire team leading up to and throughout surgery. Surgery in their facility was far safer than a large hospital setting, fewer risks of human oversight and life-threatening risks. Going home the same day, taking a total of 3 Tylenol in my recovery, walking 3600 steps within a week - and a minimally visible scar 8 weeks later. I haven't felt this great in YEARS!!!! Top influencers for me, leading to my initial consultation, included Dr Steedman's education at John Hopkins and.a US News favorable (5 stars) review. Dr. Steedman (as well as his entire staff) were all professional, kind, patient, and thorough, with not only providing all the information I needed to prepare for surgery, but answering all of my questions as well. Follow up appointments have all been equally meaningful. He even provides his cell number to patients for ANY concerns that arise within the first 48 hours emphasizing, "anytime, day or night" and that included a weekend following my surgery. Words cannot express how thankful and grateful I am for doing my research and receiving the best medical care a person could hope for! SSC