I had the best experience with Char at Morfoot eye care. I went in for an eye check because I had…read morenoticed my eyes were red and irritated with a little something that appeared on my eye ball. After a thorough eye exam, scans and testing, I found out that I had a stigmatism, (unrelated to the irritation) and in fact wasn't 20/20 vision like I always thought. I had always thought my vision was blurry from not getting great sleep. The good news is I was able to diagnose the eye problem with redness and dryness ( the name is long ) :) and get recommendations o help it, & was also able to order a new set of glasses which help me see WAY BETTER!! They're also very cute, with a magnetic sunglass attachment so thats a huge bonus! THANK YOU Char and team!

I love my new driving glasses! I'm a new patient with…read moreMorfoot Family Eye Care here in Huntley. At my initial appointment, I had mentioned to Dr. Joe I don't drive at night because of poor vision. Dr. Joe recommended getting glasses with just a single lens for driving at night. I currently wear progressive lenses. I just picked up my new driving glasses and wore them on the way home. Oh my gosh, I can read street signs really well from a distance, things are so much clearer now. I'm so glad that Dr. Joe and Dr. Charlene Morfoot brought their practice to Huntley. Highly recommend them!

I did not keep my appointment as I was very confused by the staff. Wanted a complete eye…read moreexam--they refer you out. They sell glasses and that was my general take away. Asked specific questions but day of the appointment questionnaire seem to indicate--they sell glasses and a comprehensive exam will need to be done elsewhere and they will refer you.

Kaye Eye Care of Huntley is amazing. I encountered nonstop itching, irritation, and very red eyes…read moreover the Memorial Day weekend. I was in need of immediate care and took a chance and left a message at Kaye Eye Care on Memorial Day. I then received a text that I would receive a call in 15 minutes. Dr Liesl Kaye returned my call within 15 minutes and asked all the right questions. She then advised Dr Preston Kaye would be in the office that afternoon if I chose to visit or first thing Tuesday morning. I, of course, took the opportunity to visit asap that afternoon (Memorial Day). Dr Preston Kaye examined my eyes and prescribed medication along with advice on care for my eyes. He advised someone would call me in the morning for a follow up appointment within 10 days to confirm eyes are improving. I received a call Tuesday morning at 9am. Kaye Eye Care is great. Professional service with great results. My eyes are improving every day. I highly recommend Kaye Eye Care for all your eye care needs. If I could give 10 stars I would! Thank you, Dr. Kaye.

Don't let the 1 star review stop you from coming here. It almost sounds like personal issues…read more This office is great. It's super clean and the staff is always welcoming. They have the newest, state of the art, machines to test your eyes. Dr. Nguyen is very nice and is very thorough in explaining the issues I have with my eyes. She's helped me figure out my prescription that works best for me, especially as I age. I used to have to wear readers, but she adjusted my contact lenses and recommended multi-focal contact lenses that has helped me tremendously. Highly recommend coming here. I've never had such great care for my eyes prior to coming here. Thank you for all you do!

I would not recommend going to Huntley Eye Care. The front desk staff is VERY friendly, but the…read moreDoctor is not. I had a similar experience as the prior 1 rating. The doctor recommended that I get several treatments that are not covered under insurance. Some I got, but none of them helped. When I refused to purchase specialty contact lenses from a colleague/friend of hers that would not be covered under my insurance, she tried to bully me into purchasing, by refusing to renew my prescription. I went to another Optometrist and was told that the specialty lenses were not necessary.

I'm not sure why this place doesn't have better ratings. Everyone here is super friendly and…read moreaccommodating. This is my second time coming back and the staff is amazing. Thank you so much for all you do!

I have used Eye Boutique twice now, I got a pair of prescription Coach sunglasses awhile back and…read moremore recently went to get a new pair of progressive lens. Eye doctor was great and appointment went well. Glasses came in when expected and no issues with the glasses. Prices are reasonable and comparable to other eye retailers. I would go back and would recommend them to the Yepler community!

I am fairly sure Costco's optical department is owned and operated by the optometrist and she is…read morequite capable of diagnosing whatever changes your eyes have made over the years and providing you in new necessary optics! Should get you in and out as fast as she can while offering you (the valuable Costco members) savings!

I just had the best customer service! I was desperate to find a certain frame that was…read morediscontinued. When our customer service representative (not sure of her title, should be godsend) Debby Hubbard called me back several hours later to tell me that she found a pair at the last place she called. Then she added, is tomorrow soon enough? Wow! I have had my faith restored in great service!!!!

Approximately seven months ago, I went in for an eye exam and purchased a pair of glasses,…read moreincluding frames, lenses, and a protection plan, totaling around $700. Within two weeks of receiving them, I returned because my vision was not clear the lenses were blurry and uncomfortable. At that time, I was told the glasses only needed adjustment and to give it some time. Over the following months, I returned multiple times with the same concern, explaining that my vision was still not correct. Each time, I was told to "get used to" the progressive lenses, or that changes in vision with age might be the cause. Despite my repeated visits and concerns, the issue was never properly resolved. Recently, I sought a second opinion from my previous eye doctor, who confirmed that the prescription in the glasses I purchased from there is incorrect. Since returning to my old glasses, my symptoms dizziness, headaches, and nausea have completely resolved. Additionally, the lenses I purchased are now scratched, and despite having a protection plan, I have been told that this will not be honored. I find this unacceptable. When I recently spoke with management, I was told that too much time had passed for any resolution, despite the fact that I had been consistently returning to the office over several months attempting to correct the issue. I was offered the option to pay for another exam and receive only a 50% discount on new lenses. I do not feel this is fair, as the original issue stems from an incorrect prescription that was never properly addressed. Furthermore, I was disappointed by the tone and manner in which I was treated during this conversation. I felt dismissed and disrespected. I was also informed that my past records, including a prescription from 2018, were accessed without my knowledge or consent, which raises additional concerns for me. To be clear, I did not requesting a refund. I simply asking that the lenses be remade correctly and that the protection plan I purchased be honored. I also requested the contact information for a district manager or someone above the current manager. I was told there is no one I can contact directly, and that if I submit a customer care ticket online, it would simply be routed back to him and result in the same response. I do not understand how that is possible.

I purchased my glasses in December, and within 30 days I had to bring them back due to a crack in…read moreone of the lenses. After the lenses were replaced, another crack appeared in the exact same spot. When I returned to the store and expressed my frustration, the manager said he would replace the lenses free of charge, but he acted as though he was doing me a favor. The repeated inconvenience of having to come back multiple times for the same issue has been significant, yet the manager showed little concern. He told me he "can't help with my life problems," as if the inconvenience were my fault rather than the result of faulty lenses. He also mentioned that this issue only happens to about 1% of the thousands of glasses sold, implying that the problem was mine--not LensCrafters'. At no point was there an attempt to offer a partial refund, acknowledge the hassle this has caused, or take responsibility for the repeated manufacturing issue. Considering the circumstances, I expected better customer service and a genuine effort to make the situation right. My wife and kids will not become customers nor will I ever buy another pair from them again. Too many competitors that will welcome our business.

Saw a person just out of ophthalmology school. He noticed the beginning of a cataract that I know…read moreabout and immediately suggested surgery. No! I can see fine; I just needed an updated prescription. Clearly he was looking to make money and not recommend the best thing for me - his patient. We Went through all of the steps and the prescription he gave me isn't correct. I don't know if he wrote it down wrong or what but the script is wrong. I have been to this practice for several years and all of the providers I saw previously were outstanding. I think it says a lot about the practice that all of those other ophthalmologists have left and only newly graduated, inexperienced ones are there now. I am not going back.

We've been regular customers for several years... even back when they were in the small office down…read morethe street, and we've had great experiences with them. We've worked with both Dr. William and Dr. Elizabeth Atkinson and they are both patient and through with everyone in our family. They have an online portal that keeps all our info, prescriptions, and bills in one location. They also use external sources to make it easy to automate your contact lens purchasing. We will continue to stay loyal and hope that COVID doesn't impact future visits.

When ordering the washer, website stated delivery on 6/6 and that was accurate!…read more Delivery was confirmed via email for 11am-2pm. Driver arrived at 10:45 Delivery drivers were friendly, courteous, and careful. Not one ding or dent from front door to basement while removing old washer and installing new washer

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!

always has deals everyone is always super nice (especially…read moremy girl sara!) huge selection

I have been a happy regular customer for more than 2 years, My last purchase included a disposable…read morevape that was dead when I opened it. I put a charger on it and still dead. I took it to the Carpentersville facility to return or exchange it. The polite and helpful person at the counter went to get the manager to see what could be done. The RUDE manager basically told me "too bad we don't do that here. It is ok to take your business RISE". FOR AN $18.00 ITEM!