I was your typical nervous wreck patient coming in for my wisdom teeth. Scheduling, communication…read morewith staff/office and my insurance where never a problem for me. Everyone including Dr. Sklenicka where very nice, answered all my questions and listened to my concerns during my visits. I had a consult at a different oral surgeon several months ago and just wasn't comfortable when leaving so I never went back. Consult and surgery all within a week which was very convenient for me and my work. I tend to bruise easy but had little to NO bruising on my face, some bruising with the IV(to be expected). I iced my face to help with the swelling but also had little to no swelling! Took antibiotics and Ibuprofen as directed so I truly wasn't in ANY pain just some muscle soreness. Never woke up during procedure. Although I do suggest they should manually weight patients rather then just asking. All in all, I am very very happy with my experience with this office and my results from having all 4 wisdoms teeth out. Don't be a chicken! It's a relief to have it finally done and over.

On April 1, I underwent extraction of two wisdom teeth at North Florida Oral &Facial Surgery with…read moreDr. Scott Sklenicka. Following my consultation, I was provided with an estimate of over a thousand dollars. The office correctly charged the contracted in -network rate for the office visit and X-rays, but charged me the out of network, max price for the 2 wisdom teeth extractions. I immediately questioned the amount of the tooth extraction because my dental plan provides an approximate range of $170.00-$250.00 for this service, at 80% of covered charges. The staff member acknowledged that the estimate was likely incorrect and instructed me to speak with the front desk personnel on my way out. I proceeded with the extractions and, upon checkout, spoke with the front desk regarding the charges. I was informed that this was the rate they charged for tooth extractions, despite North Florida Oral & Facial Surgery being an in-network provider under my dental plan. When I questioned this, I was told, "This is how we charge." Therefore, it is unclear why the office applied the proper in-network pricing to part of the visit while charging me the maximum out-of-network rate for the tooth extractions performed during that same appointment. After recovering from the procedure, I contacted my dental insurance and was informed that I had been charged incorrectly. Once the claim was finalized, my dental insurance determined that the in-network contracted rate for all the services was much less than I had paid and I was owed over 800.00 in a refund for overpayment. According to my dental insurance, payment was issued on May 29, the Explanation of Benefits (EOB) was sent on May 30, and the payment check cleared on June 1. On June 10th, I participated in a telephone conversation involving my dental insurance, myself, and a representative from the oral surgeon's office. During that call, the office representative stated that someone would contact me by the end of the day regarding the EOB and the refund owed to me. I never received that call. On June 11, I contacted the office again and was told that a refund check of over 800.00 had been mailed on June 5. I was instructed to allow seven to ten days for delivery. I waited until June 24 to allow sufficient time for the check to arrive, but I still had not received it. I left a message for the billing department and then called the office and spoke with the office manager. During that conversation, she stated that the refund had been approved on June 11 and mailed on June 12, contradicting the previous information I had been provided. When I informed her that the check had still not arrived, she stated that she would contact the billing office and call me back. As of the close of business today, June 24th, I had not received any return call. It has now been twelve days since the refund check was allegedly mailed, and I still have no resolution, no refund, and no consistent explanation regarding the status of my funds. SECTIONS 456.0625 AND 408.12 OF THE FLORIDA STATUTES ESTABLISH REQUIREMENTS FOR HEALTHCARE PROVIDERS TO REFUND PATIENT OVERPAYMENTS WITHIN 30 DAYS OF DETERMINING AN OVERPAYMENT HAS OCCURRED. THESE LAWS APPLY TO LICENSED HEALTHCARE FACILITIES AND INDIVIDUAL PRACTITIONERS WHO FILE CLAIMS FOR REIMBURSEMENT WITH GOVERNMENT OR PRIVATE HEALTH PLANS. Based on the facts described above, I am deeply concerned about the billing practices employed by North Florida Oral & Facial Surgery. At a minimum, the conduct appears deceptive, evasive, and inconsistent with the obligations of an in-network provider. I WOUND NEVER RECOMMEND THIS PRACTICE TO ANYONE! This review reflects my personal experience and is intended to help other patients avoid similar billing and insurance issues.

First time I met Steven Mantegari I was nervous due to the fact of needing an extraction. After…read moreDoctor Mantegari explained the procedure and my options I was at ease and comfortable. The Doctor and his staff are very professional, after working in Dentistry myself I would rate them a 10. I would recommend them to my friends and family

He was gently.. he wasn't the issue. I keep getting a bill for X-rays that I already paid a co pay…read moreand was billed for.. I felt like they tried to add services without asking me.. they pre approved my treatment so why this X-ray bill? My previous Dentist always knew what I would owe before treatment no hidden cost so this place is a big no for me.

I came in really nervous with my father because I had an appointment for wisdom teeth removal…read more Everyone was super sweet with me and helped me feel a little more relaxed and comfortable about my surgery. I'm grateful that I was in good hands.

The care and compassion is outstanding from this practice. I was so afraid and their patience was…read moreamazing. They were unable to fix my problem but sent me to someone who can. I will be forever grateful to have met the amazing professionals I did today. So kind..... Thank you AJS

Dr. Farrell and his team are absolutely amazing! I truly could not have asked for a better…read moreexperience from start to finish. Unfortunately, I developed a delayed infection after my surgery. Since I was out of town and unable to go to Dr. Farrell's office during that time, I contacted the office and was met with the most genuine care, compassion, and concern I could have asked for. Dr. Farrell personally called to check on me three days in a row, including over the weekend, to make sure I was receiving the care I needed and was as comfortable as possible. What could have been a very scary and stressful experience was made so much more manageable because I felt genuinely cared for and supported throughout the entire process. His dedication to his patients truly goes above and beyond. I am incredibly grateful to have been one of his patients and would recommend Dr. Farrell and his team 100%! Truly an amazing patient experience!

I had all 4 wisdom teeth removed at once the best experience you could possibly imagine with a…read moresurgery.had all 4 teeth out in under an hour and used laughing gas. 0 pain. Everybody was super nice and welcoming. 10/10 experience

Absolutely phenomenal dental clinic! Every single staff member -- from the front desk to the dental…read moreassistants, hygienists, and dentists -- was kind, professional, and truly went above and beyond. I came in needing an emergency crown replacement before a big move, and they managed to scan, print, and seal my crown all in ONE day, plus squeeze me in for a cleaning. I was blown away. The clinic is spotless, modern, and welcoming. And they're open on weekends -- yes, Saturday AND Sunday! That kind of flexibility is rare and a huge lifesaver if you're in a pinch. Special shoutout to Dr. Kendall Fraser, who was absolutely wonderful -- calm, communicative, and explained every step so clearly that I never felt lost or anxious. It made the whole process smooth and reassuring. The hygienists and assistants were incredible -- not just skilled, but there to cheer you on and provide real moral support if you're feeling nervous. I felt cared for every step of the way. Also want to thank (special shout outs to) -- Wendy, Alysa, Nyla, Sheri, and Sisco, each of you made the experience so easy and positive. Can't recommend Harbour Dental enough. A+ care, kind people, and exceptional service.

Exceptional Care and a Perfect Smile - Forever Grateful!…read more My experience with Dr. Frazier and his entire office was nothing short of outstanding. From the moment you walk in, the professional and knowledgeable support staff make you feel comfortable and well-cared for. Dr. Frazier himself is a true artist. His work is excellent, and his attention to detail is remarkable. What truly sets him apart is his dedication to patient satisfaction. He has a genuine care for his patients and a strive for perfection. I am so grateful that he patiently redid and corrected my smile as many times as I asked to ensure we reached absolute perfection. I am now thrilled with my beautiful smile! I would highly recommend Dr. Frazier to anyone looking for top-tier dental care. He is an A+++ excellent dentist!

My friend Megan recommended this specific Aspen Dental location to me. She loved Dr Mia and knew…read morethat I would too. She wasn't wrong either!! Dr Mia is kind, passionate about her craft, and extremely thorough with explaining the processes. I will absolutely be back to have my Motto done with AD and specifically with Dr Mia! The office was clean and welcoming. The office manager was awesome!! I can't remember her name but she was very kind and thorough while explaining pricing, time frames etc. Can't wait to come back!

I had a small repair completed there a week ago. When I bought them home and put them in, I noticed…read morethat the roof and one side of my dentures were scratchy. And when I took them out and rubbed my finger across those areas, it was rough instead of smooth. I took them back to Aspen to make them aware that their technician damaged my dentures during the repair and to have them fixed and was told I would be charged $90! Was so angry that I walked out. Am taking them back today to speak to the manager. In the meantime, I weigh 101 pounds and can't afford to loose any weight due to not having my dentures to eat with. Not to mention the gas and inconvenience of driving back and forth. I definitely do not recommend Aspen.

Had to get my wisdom teeth removed. Dr. Wahl did an amazing job! He made me feel at ease and…read moreanswered all my questions. During the surgery they made sure I was comfortable through the whole process. The surgery was quick and I felt no pain. They even called to check on me later that day. Overall great experience. I Highly recommend!

I was recommended to see Dr Wahl for my wisdom teeth removal (all 4) and had the easiest process…read morewith him and the rest of the staff. Front to back of office was easy going, helpful and transparent about the process and what to expect post op. I went for my follow up and experienced the same quality of care from Dr. Wahl and his team. I would recommend this facility to anyone who needs a flexible appointment with accommodating communication from the staff.

I always have had a good office experience here and the consultations with Dr. Arrow have been…read morehonest and forthright. I had a very difficult upper molar removed here that another dentist prior in Charleston declined to do. He wanted me to see an oral surgeon and I thought I would try Jax Emergency after my husband recommended them to me. Dr. Arrow was patient, took his time and rocked that tooth out in it's entirely with no breaks. Took his time and used rocking persistence- something most dentists do not posses anymore with the rush to high priced cosmetic dentistry procedures. I worked for years chair-side in dental offices in my younger years I can really appreciate application of great basic practices as well as talking a patient through the procedure calmly. I also appreciate in this day and age of greed in the medical industry to not have the price be the motivator to the doctor and practice. I like that the actions were whatever was best for me and my situation. I only wish they did root canals on molars so I wouldn't have to go on a search, but I've been referred to 3 endodontists for consideration for the next procedure. Front desk was very helpful and I was seated shortly after arrival. The assistant was efficient and friendly, updating x-rays after looking at those previously taken at another office earlier this year. Smart move. You don't want a dentist working off of old x-rays. Not ever! Another note I'll go in bed at names was I recognized her from being here a couple years ago which says a lot about the doctor. Many assistance turn through cause of doctors that are too difficult to stay with. Yes, some dentists can be rude to their assistant too! My disappointment at the cosmetic over health $$$$ direction dental care has taken can be noted! Implants implants implants are not for everyone nor can everyone afford seniors who want to preserve their teeth and have good health rather than focus on only appearance get any cost. So much pressure to spend thousands and thousands of dollars - patients shamed into signing financial agreements unrealistic for many situations. I was so upset over the pressure for the plants. I waited too darn long to get a second opinion. I still need 2 root canals, but I'm glad I came here and talked to Dr. arrow about my options that suited my own needs and budget. I'm so glad I did. Take control of your health. I do recommend this doctor and staff for a no-frills office with a kind efficient staff and knowledgeable Dr.

This dental clinic has the best patient care experience from all the staff I've ever had. From…read morefront desk reception, hygiene experience, and consultation with the provider. Dr. Aaro has given me alternative solutions to my issues without judgement, he provides a personal experience every time I've come in with remembering things from past conversations I almost forgot about, and has done excellent work on my teeth that lasted longer than previous work from recent years.

Had to have my wisdom teeth removed and after I was under anesthesia I was asked if the molars can…read morebe removed or saved. I was much younger at the time and I was not informed of the impact it would permanently have if I removed BOTH molars on one side of my face. Now I am struggling with major jaw shifting issues and tmj after choosing to remove them. I can't believe they would actually suggest it's a good idea to remove those teeth. I think it just made their job easier to remove them. Never ever came back here again and never will.

Wonderful Doctor and practice. Staff was very helpful and nice, doctors were knowledgeable and…read morecaring. Very clean office and good parking.

I was referred here by J.Rivas Dental as St. Johns Endodontics are the absolute rockstars of the…read moreJax root canal scene. Considering what a horrible procedure this can be, every step of the process was clearly explained to me, the pre and post care was excellent, and the procedure itself went as well as as I could have hoped. While I hope to never visit them again for the remainder of my days, if I ever have a similar need, they will be the first company I reach out to.

I was referred to Dr. Alexander McClure of this group in late Jan, 2026 by my primary dentist of…read morenumerous years for a possible root canal. I have always taken very good care of my teeth & upon being able to finally get in with for a consultation, he did not see the tooth to be in need of same & referred me for dry needling shots as my insurance paid for it & assured me would resolve the issue. After several months of the treatments, I realized it was not fixing the problem at all. My immediate attempts to make an appt with Dr McClure (Lauren) were hopeless...Was advised would be 4 wks as 2 of his associates had left practice & he was short-staffed. Thank God I found Gerich Endodontists in Jacksonville who immediately started taking steps to resolve & save my tooth....CARING, PROFESSIONAL & SO DIFFERENT THAN ST.JOHNS ENDODONTISTS. Hide quoted text I am so glad I kept Dr. McClure's recap letter regarding his referral rather than treatment process in January. I have posted on every Social Media site in this avenue/areas of the dental/medical field. After working 35+ years in the Finance Corp Mgmt field & always having cleanings every 6 months, taking VERY good care of my teeth, I am surprised St. Johns Endodontists retains him as I am sure other individuals have been impacted by his lack of care for any patient. Referring a patient out for a questionable treatment does not resolve the root problem and shows the lack of integrity of St. Johns Endodontists overall by this Endodontist..... I have had so many people reach out to me since posting across my Social Media about Dr. McClure's uncaring, unprofessional nature, outrageous costs, postponed or erroneous information given to them, one even today that stated that once he found out she had no dental insurance her fees doubled, as well as the "consultation quote." What a shame St. Johns Endodontists would employ such an individual in the dental/medical avenues. His Corporate Staff/Mgmt appears to be taking action to make sure he is monitored more closely to prevent more damage to others affected by his actions. Deb Strickland