$8,000+ later and we still don't have a working fix…read more We called Liberty Pure for a tripping well pump and somehow ended up paying thousands for work that didn't solve the problem. The owner even told my husband we were never charged for the first visit--interesting, considering we handed over $200 cash. Three visits later, they replaced parts that weren't broken and installed what was essentially a temporary wire instead of an actual repair. After all that, we were told the owner would "take care of us." He never followed up. When we reached out, the solution was simple: pay another $3,000+. The highlight was the third visit, when the technicians tried to leave without confirming anything worked. I stopped them, tripped the pump immediately, and only then did the tech admit he hadn't checked the wiring--because it requires a "specific tool," which he had the entire time. At this point, it feels less like troubleshooting and more like expensive guesswork. If you're looking to spend a lot of money without actually fixing your problem, this is your place. Otherwise, I'd strongly suggest finding someone who diagnoses before replacing parts.

Hanna our tech was amazing. arrived on time went straight to the heart of our issues. Highly…read morerecommended for service and overall workmanship and great attitude.

Called Charles Moon Plumbing because i needed a new sump pump. Moon came on time performed the work…read moreand all is good.I heartily recommend Charles Moon Plumbing. They are professional, polite and most importantly, competent.

I have used Nathan/Charles Moon Plumbing for years. Do not go by any old reviews on Yelp. Nathan…read moreknows his stuff. He has never ever failed to find and fix a problem quickly and efficiently. He even saved me from a really bad problem on Thanksgiving day. His rates are reasonable and most of all he is completely trustworthy. I have recommended him many times and all have been very happy with his work.

Delmarva Water Solutions is a Great company that puts their Customers First. They removed our hard…read morewater, Iron and sulphur (rotten egg smell). They have Always returned calls in a timely manner. Special thanks to Steve! I give them 5 Stars and 3 Thumbs up.

From the owner: Delmarva Water Solutions is the top rated water treatment company serving the entire Delmarva…read morePeninsula. Our staff has more than a century of combined experience treating our area's specific water problems and are proud to be your authorized EcoWater Systems dealer for all of DE in addition to the Eastern Shores of MD & VA.

I would like to acknowledge Kelsey the technician that came to our home and fixed our water system…read more She was on time , very polite and knowledgeable and took care of our problems right away . . We have always a great experience with Hague Water . Thank you .

From the owner: Hague Water is the leader in treatment of well water with heavy iron. We provide water softeners,…read morefiltration, and specialized treatment of iron bacteria. Call today for a complimentary water test and assessment of installation requirements and find out why Hague Water of Maryland has over 1380 4.9 Star Google reviews. Call 443-363-5244

After clearing up a misunderstanding, the representative with whom I spoke at Clear Wave Water…read moreSolutions was very helpful and cordial. They took a real interest in my problem and provided me with good information.

ClearWave Water Solutions has without a doubt, proven their quality of products and services in all…read morethey do. The value you get from the money you spend is more than what you bargained for. Every step of the process was completed and exceeded in the services provided.

Hudson was professional and analyzed quickly 2 issues we had with our well water. 1) hard water 2)…read moretoo much iron in water to sprinkler system watering lawn. He and his team set up a water treatment system for house water and a treatment system for sprinkler system. He is always quick to respond to questions and provide salt and chemicals for the water treatment systems.

Hudson was very professional and extremely knowledgeable. He taught us a great deal about our well…read morewater treatment system and helped us get it to a quality level. We have used other services, but have never received the education regarding our system. He was able to execute exactly what we were hoping to achieve!

Always good to have my annual check up. The system has…read moreprevented all the sinks and toilets not to have iron rings. We have very hard water and the Culligan systen works.

I have been a customer of Sharp Water Culligan since 2013. They were so helpful when I had to…read moreinstall the system in my building after my husband passed away. They continue to give me excellent service. Thanks, Gloria

If I could rate lower, I would. Was scheduled for first delivery (2 5 gal bottles and a dispenser)…read morebetween 8-noon today. Driver show up at 1:30, leaves 2 bottles outside my front door and gets back in the truck to drive away. I run out and stop him, asking where the dispenser is. He says they're out of stock and *might* have them tomorrow but isn't sure. I call customer service to express my disappointment that they were late, didn't call to ask if I wanted to reschedule and that driver tried to sneak away without an explanation, and CS rep told my he could have it sent on Friday. I asked to be escalated. Told next person that this was the worst customer service I had ever seen and asked that the two delivered bottles be picked up tomorrow and the order cancelled. She apologized (the first one to do so) and asked if II could hold while she tried to get a manager or the local branch on the line to see what they might do to make this right. Came back on line 3 minutes later and apologized again but wasn't able to reach anyone. She understood my frustration and desire to stop the bleeding now and just close the account. I asked when the bottles in my porch would be picked up and she said today. Well, they're still there. If they haven't gotten them by the weekend I'm using them to water my plants, putting the bottles in the recycling for pickup on Monday and disputing any credit card charge they try to put through!

Stay away from this company, customer service is non-existent. They promise to deliver tomorrow,…read morethen send an email we had to reschedule your delivery. We have been a costumer of the original company that was bought out by Primo and we never had this type of problem, we have received one five gallon bottle of water for the past two months and we usually, with a better company, would receive 8-12 five gallon bottles every month. What a disgrace this company has become.