I started using Eastern SHore Coffee and water sometime ago and the service was pretty good -…read morehowever for the last four or five months a week after my scheduled delivery date I have to call and ask why I have empty bottles still sitting on my porch -problem is there's not another company that serves us- Lousy service

I have been ordering for about 6 months I have always gotten good service come when they say they…read morewill be delivering had a bottle with a pin hole water leaked out told them so they wouldn't reuse bottle they did not charge me for that bottle

We came from another service, that on a regular basis missed our delivery day and would not send…read moresomeone else out. We switched over to DrinkMoreWater and I have to say, without a doubt, this is the best move we could have made. The water is great so no complaints there. However, we always get an automated phone call reminding us of our upcoming delivery. Only one time was there an issue, and honestly, it was not their fault but ours. I forgot to put the bottles out the night before and they managed to reschedule us for the next day with no issues. Prior to our big snow/ice storm last month, they actually notified us they were delivering early, prior to the storm, to make sure we had our water. Great company!

Drink more water delivered my monthly order of water ON TIME,NO EXCUSES and gave me a…read morecomplementary case of 16 ounces of water in aluminum cans ... How neat, is that? Primo has a lot to learn!

I've been a customer for 10 years, and had an emergency regarding our Culligan system. The business…read moreis closed over the weekend, and I tried calling at 7:30 on Monday morning. I left a message, but continued to try to call every half hour or so. I finally got a text back from 'Jamie'. Jamie tried to upsell me a new system during this emergency, which I'd happily argue was caused by a Culligan installer. Jamie was great and gave advice until I told them I wasn't interested in buying a new system. Now it's been an hour since I've heard from Jamie. I got ghosted because I wasn't interested in purchasing a new system during a crisis. Update: Got a text from the branch manager around noon, where I was promised a technician around 3pm. The tech was a little early, but told me that the office could have talked me through turning on the bypass over the phone. I was charged more than $200 for this, was told that I needed to replace my water softener system. Definitely getting quotes from competitors.

contacted Culligan of Annapolis to replace a resin tank that was leaking from the bottom on June…read more23, 2025. Didn't get a appointment until August 18, 2025. At the Company request I sent them photos of the leak type of tank and they helped me turn off the bad tank and use the second tank. The Technician came out to the house with the wrong tank. They acknowledged they brought the wrong tank and needed to order and come back with the new tank. The issue I have is that I was being charged a service fee for their mistake. No work or Inspection was performed and they already knew what the problem was and what type of tank they needed. Tried to resolve the issue with them and no compromise on their behalf. Looking forward to going to small claims court on this!!!

If I could rate lower, I would. Was scheduled for first delivery (2 5 gal bottles and a dispenser)…read morebetween 8-noon today. Driver show up at 1:30, leaves 2 bottles outside my front door and gets back in the truck to drive away. I run out and stop him, asking where the dispenser is. He says they're out of stock and *might* have them tomorrow but isn't sure. I call customer service to express my disappointment that they were late, didn't call to ask if I wanted to reschedule and that driver tried to sneak away without an explanation, and CS rep told my he could have it sent on Friday. I asked to be escalated. Told next person that this was the worst customer service I had ever seen and asked that the two delivered bottles be picked up tomorrow and the order cancelled. She apologized (the first one to do so) and asked if II could hold while she tried to get a manager or the local branch on the line to see what they might do to make this right. Came back on line 3 minutes later and apologized again but wasn't able to reach anyone. She understood my frustration and desire to stop the bleeding now and just close the account. I asked when the bottles in my porch would be picked up and she said today. Well, they're still there. If they haven't gotten them by the weekend I'm using them to water my plants, putting the bottles in the recycling for pickup on Monday and disputing any credit card charge they try to put through!

Stay away from this company, customer service is non-existent. They promise to deliver tomorrow,…read morethen send an email we had to reschedule your delivery. We have been a costumer of the original company that was bought out by Primo and we never had this type of problem, we have received one five gallon bottle of water for the past two months and we usually, with a better company, would receive 8-12 five gallon bottles every month. What a disgrace this company has become.

Our office has been using Blue Mountain for several years and it has been a true delight…read more Moshe is prompt, courteous, and professional, and the price is markedly better than the competition. Highly recommended.

Got my pool water delivered in May with no issues at all, Jamie and his son were amazing with…read moregetting the water for my pool delivered successfully. Super flexible and accommodating with scheduling. Very professional, easy and fun to work with. They made the process easy peasy!!! If you want to eliminate the hassle and stress of getting your pool water delivered please do yourself a favor and call Jamie!!!! Thank me later

From the owner: Chesapeake Water Supply of Centreville, MD has been facilitating fun in the sun and helping to beat…read morethe heat for over 20 years. With a 6,000-gallon minimum per order, you can call today and receive a FREE estimate from our team.

Horrible thieves. Won't cancel service keep forwarding you on calls each department saying they…read morecan't help Billed for filter changes quarterly and it's never been changed and can't get credit card removed. Now can't get refund for bottles we have left over

Absolutely HORRIBLE! They merged their accounts with primo and have been struggling to deliver…read morewater for months! They schedule and never show up. Below you will see the information for Drink More they are amazing and reliable, with quick delivery options with no extra fees. 301-417-9333! Call and experience what good service is supposed to be!