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    Shottenkirk Desert Lexus

    3.5 (467 reviews)
    Open 9:00 am - 7:00 pm

    Services - Shottenkirk Desert Lexus

    Auto loan

    Shottenkirk Desert Lexus Photos

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    I would like to say I had a rough day at 2 dealerships before I came here to desert Lexus and A salesman named Bryan helped me out finding a perfect car that suits me and was soo polite,respectful and caring compared to other places I would recommend him to any new buyer going forward!!

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    1 month ago

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    Shottenkirk A.

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    Photo of Chun W.
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    1 month ago

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    5 months ago

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    Shottenkirk A.

    Helpful 2
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    1 day ago

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    28 days ago

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    9 months ago

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    Shottenkirk A.

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    2 months ago

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    Shottenkirk A.

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    4 months ago

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    Shottenkirk A.

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    4 months ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    5 months ago

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    Shottenkirk A.

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    7 months ago

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    Shottenkirk A.

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    8 months ago

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    Shottenkirk A.

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    2 years ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    11 months ago

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    Shottenkirk A.

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    6 months ago

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    Shottenkirk A.

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    2 years ago

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    Shottenkirk A.

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    2 years ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    1 year ago

    Great customer experience the staff was very friendly and helpful. I was able to get a same day appointment for my car maintenance.

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    Shottenkirk A.

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    2 years ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    1 year ago

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    Shottenkirk A.

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    9 months ago

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    Shottenkirk A.

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    4 months ago

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    Shottenkirk A.

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    4 years ago

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    Shottenkirk A.

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    2 years ago

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    Shottenkirk A.

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    1 year ago

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    2 years ago

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    Shottenkirk A.

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    10 months ago

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    2 years ago

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    11 months ago

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    Shottenkirk A.

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    2 years ago

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    2 years ago

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    Shottenkirk A.

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    Page 1 of 12

    Ask the Community - Shottenkirk Desert Lexus

    Would you recommend Shottenkirk Desert Lexus for maintenance repair?

    No, $300.00 for an oil change.

    Don’t See Your Question? Ask Away!

    Review Highlights - Shottenkirk Desert Lexus

    If I hadn't called my regular service consultant, Juan Diaz, to give this dealership a second chance, this would be a one star rating.

    Mentioned in 10 reviews

    Read more highlights

    Mechanics Bank

    Mechanics Bank

    (2 reviews)

    Everything . I have been doing business with this company for quite a while . It has had 4…read morediferent names since I opened an account with them. Started out being Kaiser Federal, then Simplicity Bank , then Homestreet Bank and last but not least Mechanics Bank. What a joke!!! They send you notification that name change is coming about and that it should have no negative impact on anything pertaining to your account. Well it did with mine ! Starting with them canceling my ATM card that did not expire until 2028. I even called them and ask them if I needed one , a new one with the new name , they said no, keep using the same card . What happens ? My card don't work after a few weeks from the change. Called branch in Glendora not much they can do by phone , had to go in person! Went to one in Fontana since it's closer to me , representative was helpful, gotta admit , but come to find out they canceled my old card , supposedly sent me a new one , never received it, so they had to order me or " resend" me a new one. I get it called tha activation number , all seems great, tried to make my 1st transaction at one of the ATM machines by my job, now PIN is not recognized and they need to verify me over the phone when I called for help. I can't pass the repinning of n card since I failed the stupid security questions , that i did not ever set up for the life of me. All of the sudden their system can't even recognize my mobile number , so they can't even send me a verification code to prove them its really me . ! Now I gotta call again possibly have some dumb questions asked again n still my problem will not be resolved. Will just close my damn account with these irresponsible people and take my business elsewhere to a more professional and competent business.! Stay away from Merchant Bank ,if you want to save yourself some stress and headaches. Just useless and ridiculous. Not once in the years that i have been with them did I ever receive a way of updating any of my personal information or my profile. May be that way they would not have to verify and if they did have their system would be able to recognize some mobile number or even an email address. They have been sending my statements to my addresses safely probably moved once since I have been with them, why not see that as verification method. Also the simple fact that i walked into their office in Fontana and the banker verified it was me with driver license and ATM card that i had before ,should be also be another tip that it still me ! The one having issues with their new system upgrade or however they want to call them. Just simply disappointing as a customer to face these types of issues , that if there was someone willing enough to help ,they would find a more satisfying solution for their customers .

    So I happened upon the branch to open an account and make a deposit. Well, you must make an…read moreappointment to do that. Really there were more employees than customers in that place and that does not really give me warm fuzzies about their customer service it should take five seconds to open an account fill out a form with your name social. They run it through the system make your deposit and you're gone.. and they're such a small group. I doubt they'll be around long.

    Shottenkirk Desert Lexus - car_dealers - Updated June 2026

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