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    Showplace 16

    3.3 (3 reviews)

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    Classic Cinemas Kendall GDX

    Classic Cinemas Kendall GDX

    4.3(16 reviews)
    5.5 mi
    Locally owned & operated
    Kid friendly

    I typically don't write reviews, however this situation really frustrated me and I wanted to ensure…read moreI warn others before purchasing online tickets. I usually ADORE this location, but this situation caused a lot of trouble. (see bottom of review for summary/how I wish it was handled. Today (Thursday, Dec 4th), I was trying to purchase tickets to see the Five Nights at Freddy's 2 movie for tomorrow (Dec 5) at 7:20pm for me, my boyfriend and our two other friends to go watch. Unfortunately, right as I had purchased my tickets, the website seemed to have glitched. My screen showed "An error has occurred. Please try again." to which I was originally fine with trying to purchase again, but that was until I saw a notification from my apple wallet app that it had charged my card. I searched my email, kendall account, and even my junk mail. No tickets were popping up, so I called Kendall. Originally the girl I spoke to on the phone was nice and understanding, and could probably smell my anxiety through the phone, as I hate confrontation. She explains that there are no seats reserved under my name for that showing whatsoever, and that she'll contact her manager to see if there's anything that they can do besides me just getting a refund within 3-5 business days. (aka, without having to repurchase anything due to how im a broke high school student who can't afford to buy a second set of tickets). I was put on hold, which was no problem as I don't mind the music that was being played. The manager picks up and I re-explain the entire situation. The manager proceeds to tell me that "That usually happens when theres too many people on the website, you'll have to wait for a refund." Her tone was flat, harsh, and frustrated, and I don't necessarily blame her! Work is stressful and I understand if it's been a long day. What I don't understand is why the fact that the website is glitchy isn't stated anywhere during your checkout process, or on the website at all really. I get it's a technical error, less human error, however I just think they can be smarter with ensuring their customers have a seamless experience on the website without having to call and ask what happened. Because lets be honest, nobody likes phone calls. I'm not necessarily upset at anyone, more so frustrated with the whole situation. My only wish is that: a) I got a refund immediately so I could re-purchase or get the tickets I originally bought given to me b) Gotten the names of the two workers I spoke to on the phone. One being a what I'm assuming front desk worker, and the other being the manager who was working 12/4/2025 @ 10pm. This was a lengthy review, however I just wanted to ensure people who purchase on the website are aware of the glitchy/crashing thats very common apparently.

    The staff here is AMAZING incredibly helpful VERY cleanly area staff was INCREDIBLE very friendly,…read morelaid back. WILL return for more!

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    Classic Cinemas Kendall GDX
    Classic Cinemas Kendall GDX
    Classic Cinemas Kendall GDX

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    Hollywood Palms A Cinema Bar & Eatery - Doughnuts = Pass on this

    Hollywood Palms A Cinema Bar & Eatery

    3.6(568 reviews)
    3.7 mi
    $$

    The experience here was very unique. I enjoyed being able to watch a movie in a very comfortable…read moreseat while we had attendants bring me food as I watched. I highly recommend going here if you are craving a new experience while watching a movie. With that said, the food was alright. It's about what you'd expect quality-wise considering it's a movie place first. If you go for the food and not the experience, you'd be certain to be disappointed. (Not saying that the food is bad, just not worth the price tag attached to it). At the end of the day, I'd recommend this if you want to go for a good movie night date or something with the group. Also, be sure to remember that 18% gratuity is mandatory and already charged on your bill. Also, you must order something to see a movie here, so it's not cheap.

    We love, love, LOVE Hollywood Palms Cinema! This place has become such a go-to for us--so many of…read moremy kids' friends' birthday parties are hosted here, and it's always a hit. We also love coming here for family time. It's not your typical movie theater experience--you can actually enjoy a full meal while watching a movie. I personally love that I can go beyond the usual buttered popcorn and order something like a fresh ahi tuna salad while still soaking in the fun. The vibe is super family-friendly, the memories made here are always the best, and it's just an all-around great experience every time. Cannot recommend this place enough!

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    Hollywood Palms A Cinema Bar & Eatery
    Hollywood Palms A Cinema Bar & Eatery - Fight Club Sandwich and Delicious Waffle Fries

    Fight Club Sandwich and Delicious Waffle Fries

    Hollywood Palms A Cinema Bar & Eatery

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    Star Cinema Grill - Entrance

    Star Cinema Grill

    3.1(65 reviews)
    8.6 mi

    Went there for a date with the premium seats. Got in, there's no one checking in. After a few…read moreminutes we tried the auto kiosk thing which is horrible. No luck. Gave up waiting for anyone to say Hi or Welcome and just went to theatre. Screen 7 - walked in and an instant mildew ish funk in the air. Sat down in our seats, and pulled out a phone light to find the seat button. Holy cow were the privacy walls FILTHY. It was like a 5 year old smeared butter all over them. The center table thing was all ripped up - and it was just gross. No one ever came by to see if we wanted anything - and granted we never hit the service button, but ummmm popcorn is included in the tickets..... We've been going to this location for years. It just keeps going downhill. Will be looking elsewhere from now on. Literally ran home to take a shower after this experience.

    visited this theater in what's supposed to be an affluent area south of Barrington with a close…read morefriend and their kids to see Mario on a weekday afternoon. We were the only people in the theater, yet the experience was surprisingly poor. Our orders were incorrect, and it took over an hour and a half for my meal to arrive. When it finally did, there was paper stuck between the cheese, which was completely unacceptable. To make matters worse, after paying, I stopped to grab M&Ms and was told I couldn't purchase candy because everything had to be ordered through table service. That level of rigidity, especially with no other customers around, made no sense. This place has clearly changed and not for the better. Management needs to take a serious look at operations here, because experiences like this will drive customers away. I would not recommend this theater.

    Photos
    Star Cinema Grill - Comfortable lounge

    Comfortable lounge

    Star Cinema Grill
    Star Cinema Grill

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    Showplace 16 - movietheaters - Updated May 2026

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