My husband & I like this show. Very comfy but they need to crank the heat up. It was way too cold in there. Clean inside & clean bathrooms. Great parking for disabled people which is nice. Friendly service. read more

The girl in the front was rude and had such a bad attitude, no refund was given and the whole staff seemed to be in a bad attitude. Made the whole experience uncomfortable. read more

I like a movie hall. I grew up on them - every Friday night was the Tivoli. While these WOKE movies aren't to my tastes, this theater is great. $6 Tuesday ticket & a little bar - You can take a drink into to the theater if You like. Sign up for the movie club and they will even give You popcorn. read more

This is a great theater. It has that old school feel. They DO NOT take Apple Pay. It is card or cash only you can redeem and earn rewards through the Marcus movie club program. The seats are way more comfortable than expected, a nice pop or red and they also have screen X and IMAX. Full service bar, real restaurant style food, I'll be back. Having to go back for my actual wallet to use my physical card was kind of a bummer. read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

i have gone to this theater for YEARS and have NEVER had an experience like this. i had a worker turn me away for watching a movie because i did not have my id on me, not only this, but she offered no way to make it up to me. this movie ticket was nearly 17 DOLLARS, incredibly overpriced and not worth it at all. my refund will not process for multiple business days and im incredible mad. this has ruined my view on the entire franchise. read more

Felt compelled to leave a review since I noticed so many recent reviews about the state of the place. I had never been to a Marcus Theatre until last night, though I had already signed up for the free Rewards via their app, and had been waiting to find a matinee I'd be interested in. So, it's November; not a hot muggy summer. The bathrooms were clean (and smelled clean). I did not smell mold; I did not smell anything out of the ordinary. The seats were in great condition (at least in theater #18; Ultrawide) They reclined fine; very comfortable; I didn't want to get up at the end of the flick. Got a free popcorn beforehand because of the rewards (it wasn't a tiny cup, either! A nice Small?) The screen was fine and the audio was excellent. So I didn't find any reason not to come back. read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

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Didn't let us watch movie and we were called Russian by the staff and we are Ukrainian and they overcharged us and it's dirty everywhere read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

Who doesn't enjoy going to the movies. Especially movies on Tuesdays where they are six dollars you can't beat that. This particular theater has everything you need and more. They have a bar area where you can be served alcoholic beverages. There's also a seating area if you want to hang out for a bit before your movie starts. One thing I think that is very nice about this movie theater is that they have a kiddie corner. Something special for the kids. The concession stand is always very clean. They have fresh popcorn and plenty of snacks to choose from. Staff is always very, very nice very helpful and very friendly. If you go on a Tuesday and you are a rewards member, you can get a free tub of popcorn. That is the best deal ever. The theaters do have reclined seats however the ones I happen to go to do not have heated seats, which is a bit of a bummer. But that does not take away from me being able to enjoy the movie. The seats are nice and plush. I love Marcus cinema read more

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The staff is terrible and customer service is horrible. Lady manager with the short hair is extremely rude and unprofessional. There was a child screaming the whole movie and they wouldn't refund . They refused !! As a business owner myself i would never want someone like her in my staff. It's sad because Greg Marcus deserves better. Not to mention the theater seats are worn and outdated and it smells VERY much like mildew the whole time. In combination of everything it's gone down hill. There is a reason movie theaters are dying .. when the facility AND staff are not great anymore, more people are just going to choose staying home. You can tell the staff doesn't love this place and it reflects. read more

I sat in the Sneak Peek theatre for awhile. I saw quite a few previews, a sponge bob spoof and the scene in Star Wars...I am your father! Very cool inside. I will visit again. read more

This place was great for movies! It's still okay tho they no longer do student Thursdays as I was a student of the hard knocks for years until they stopped giving me $5 movies, and they used to give free popcorn on their slow days like Tuesdays or Thursdays, plus it's cheap day to today on Tuesday. Great theater, my fav here tho 2 bad they don't have 4D at this location read more

Went to this theater Sunday to see Rumulus in their ultrascreen DLX . I was disgusted by how terrible the theater smelled. It was malodorous and smelled like a zoo and urine. Seat covers were in shambles and weren't properly adjusted on seat. This theater is clearly showing how much they don't care about patron experiences. Terrible! read more

bad experience, smells like mold inside. Got kicked out for nothing. Would never go back here read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

Positive changes noted since last visit. Very clean and all the workers were very friendly. Past experience was sticky floors, employee's attitude were like they didn't want to be there and concession area was not sticky with spilled pop and popcorn. read more

Went for a movie marathon and the staff was beyond helpful. Very clean. Food was solid. Would recommend!

My 11 year old autistic niece was kicked out of the theater at 10AM on a Tuesday for Stemming, With out any warning. She has come so far in life and loves the movies. How disappointing it is that 3 people that were in the theater complained without even asking what was going on. This was very embarrassing to her and left Bawling., Shame on you as a company and Management for not being nicer. I sure hope nothing like this happens to your family. Autism is out there now. If anything you could make a time and a theater for People with disabilities. This is awful. I heard there is no future plans for anything for people with autism. This is my letter I sent to the Theater in Addison. Please if you understand...Boycott this theater. Karen read more

Do not order tickets on line from Marcus cinema. They still your money I purchased 1 tickets for a show and was charged for 4 tickets. If you do not check your bank account, they will not say anything If they do this to everyone who goes online to buy tickets, they make millions of dollars They are con artists and scammers They then tell you they will refund your money but it will take 10 days. They took the money out immediately but I have to wait 10 days to get it. They didn't apologize one time. They just blamed it on other issues The people at corporate are useless and will not let you get a word in as they talk over you They couldn't even offer me a free popcorn for my troubles. read more

MOLD MOLD MOLD!!!! DO not go to the Addison location unless you want your children to get sick due to exposed mold. You can smell it, especially when you walk into the theater in the right wing, we could not bear it! instead of buying and renovating resorts, the owner needs to completely renovate the theater instead of leaving it or covering it with Band-Aids, while our children are exposed! You should be ashamed of yourself to continue operation as is! read more

Years later I went back to see the Barbie movie and I have to say this theater had not been kept up. The theater felt humid and was kind of dirty. Some of the chair recliners did not work in my group. The popcorn also tasted stale and the candies were hard. Little disappointed this theater used to be so nice. read more

It's a nice place but it did smell like mold other than that it nice. The employees are very nice and helpful too

Family went to see a movie at 7pm last night. We frequent this location often and have always had a great experience. We went to our assigned seats and noticed they didn't recline. Movie had started so we didn't want to leave theater to get an employee to help rectify issue. After movie was over we spoke w supervisor (long hair, slender) and he was very rude and said with a condescending tone: "did you see if it was plugged in?" After a couple minutes of his unprofessional behavior we left. We weren't trying to get anything in return. Just wanted to make sure he knew about seats not working. Employee needs to be retrained on customer service. read more

I love this theater! Yes, there are things you need to be aware of to make this a pleasant experience. I always bring a blanket to cover my legs - not that it's too cold, but to be cosy & comfortable. NOTE Some people unplug the chair in order to charge their electronic devices during the movie. I don't get it either. But this frequent occurrence is often the reason the chairs don't recline. So, get to the show before the lights go out in case you need help with your chair. Both tickets and food may be pre-purchased on the App - cancellations, not so much. I absolutely love the pizza!! Its extremely thin cracker-like crust, sauce & toppings are my 2nd favorite thin pizza in the Chicagoland area. I don't need an abundance of cheese, but if you do, order extra cheese. I have only ever seen the bathrooms looking clean and presentable. read more

Been coming here for years and I have seen the positive transformation that it's gone through. I like that it's family owned. I have never seen anything majorly wrong nor have the employees ever been rude. Actually , the employees are majority very nice and funny sometimes. They're mostly teenagers, so everyone needs to give them a break, but I always see them working hard. It's great that they offer $5 Tuesdays for everyone to have the opportunity to go to the movies. It's always clean. I love the new matching T-shirts. We get the popcorn bucket at the beginning of the year and love that we can fill it all year long for just $4. I love their rewards program, but their website needs some work on saving your rewards info. Overall, love coming here to my neighborhood Marcus! read more

I hadn't been to a movie theater since the pandemic and frankly, I don't think I'll be going regularly ever again. The indoors was warm in the summer heat and there was a faint smell of mildew in the theater. Popcorn and a large soda was $18. Good thing- the recliner seats were really comfortable. Screen was ok, I don't think I would have missed much by watching this on my home big screen. read more

What a terrible experience. Just came back from a Sunday matinee 8/21/2022. Our theater #21 had 8 ticketless teenagers in the last row laughing and talking throughout the whole movie. One patron was kind enough to ask the manager to intervene. The manager came in and told the teenagers to behave themselves and left. Then the noise resumed. Totally ruined our movie experience. read more

Where to start? I've been coming here for years and loved this theater. It had nice recliners, a nice bar and an awesome meatball sub. Oh, you can even reserve your seats! That said, over time this place has started to decay and I have to look for a new place to enjoy movies. Firstly, the recliners are shredded. They're old and in very poor condition. Secondly, my movie was supposed to start at 8:00pm tonight, but it didn't. It's currently 8:30 and I'm still waiting for the movie to begin, or even trailers or anything. I'm sitting in a lit theater waiting. Just waiting. The bathrooms had rolls of paper towels laying around. I would have taken a picture but I thought it was weird for me to take pictures in a public bathroom. And the bar. The bartender made me a good drink, but it was hard to enjoy it with the flies buzzing around. I moved from the bar, to a table and finally just left the bar because the fruit flies kept attacking my drink. Maybe I should considered myself lucky because in this day and age you generally don't get something for nothing, but Marcus Theater gave me my drink and about 30 insects to take home with me. They are truly a generous theater. Anyway, save your dough. This place could be nice and once was, but nowadays this place is a pig show. By the way I wrote this review, in the lit theater, waiting for the movie to start... if they just started the movie I probably wouldn't have finished this review and forgot about it by the time I got home. Since the lights are on, I can see everyone leaving.. and they're talking pretty loudly. Since everyone is pretty loud, I can hear them all complaining about the movie not starting. Whoa.. 4 more people complaining. This is crazy! Anyway you've been warned!! read more

Marcus Addison Cinema - Patiently waiting for my over priced movie to start! - Cinema Near Me - Addison, Illinois

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Really love this theater seats are comfortable and clean prices are pretty much the same as any theater but I go out of my way to come here

What a come back I have been coming to this Cinema since my kids were little. Freshly remodeled. Now it has a bar and you can even order pizza is not just pop corn and candy now you can enjoy your movie and have a cocktail. The prices are a little bit prized but you can enjoy and relax watching your film in a nice co for table couch that turns into a lazy boy. read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

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The theatre was very cold The manager said it was 68 degrees That is room temperature There were only 3 other people in the theatreTheymust have been frozen out read more

This is one of my favorite movie theaters to venture to when I am in the suburbs. Reasonably priced, unlike any movie theater in the city of Chicago, always clean, reserved seating, photo booth, bar area where you can grab a drink before your movie to loosen you up if you are waiting on your friends/date to arrive. I also like their snack options - the fried donuts were AMAZEBALLS. read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

So tell me why these people don't let you order food past like 9 PM. First off all there should be a sign or something and second the website gave me an option to order and then kicked me Out after I ordered successfully to then tell me it was too late to order. Like wtf. I didn't come to the movies to not have snacks with my movie. Lame as hell. read more

NO STARTSThere are rats in this movie theater. We were in a movie last night 10/5/2019 in Addison Marcus theater.. They have them and they have been there for years i found out we were sitting in theater 19 last night back row and all of a sudden rats started moving all around us. We looked back there with our phones and there was food/wrapper and all kind of junk. Health department should go in there!! read more

First time here...young man we got our tickets from was nice and friendly. The young lady however though at the food counter was not as pleasant. She was too busy "talking" to her coworker she forgot I already gave her my card and paid for my stuff. The theater is small but the reclining seats were nice. Bathroom small as well but clean so thank you. If I'm ever back in this area, I'll most definitely come back to this theater. Thank you! read more

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If I could give no star I would. Marcus has a new policy of treating it customers like criminals. They denying access to people who are carrying bags bigger than 12 inches. This disproportionately affects women who are expected to leave their purses in the car or not enter the movie, which is unacceptable. They claim it's for our safety but it really an effort keep people from bringing in their own snacks and drink and forcing them to pay the absolutely ridiculous extortion level prices at the snack bar. There are other nicer theaters within a short drive who don't treat you like you are doing something wrong based on the size of your bag. I will never give another dime of my money to Marcus Theatre because why do I want to pay to be treated like a criminal!!!!! read more

Love the seats! Very comfortable theater setting. This theater does reserved seating so plan ahead since if you walk in, your options may be limited. We had no issues today, we watched Logan. The seats are automated recliners and the aisles are wide in case you need to get up, this way you aren't walking all over people. $9 matinee and $11 standard. Great experience, will be back. read more

Marcus Addison Cinema - Outer lobby - Cinema Near Me - Addison, Illinois

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Ok we have enjoyed coming here but... We were in theater 9 and we got bit by bed bugs. Row k 910-15! Was scratching bur didn't y went to urgent care on sat am they said bedbugs were the culprit really concerned now! Have bad reaction to bite install on anti-histamine and staroids Show time WA at 810 wish a space between us read more

Marcus Addison Cinema - Cinema Near Me - Addison, Illinois

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Went there this morning for an early morning movie, employees were rude and disrespectful! I've contacted the main office about it and hope they understand that there's lots of theaters close by that have better employees! Spring Hill mall - classics cinema Carpentersville - crystal lake AMC just to name a few! read more

I haven't been to many places where I needed to reserve seats ahead of time and one that have reclining chairs. But this movie theatre is nice and not dirty. If you wanna have a movie date night, come here to watch with your significant other. read more

Can't beat a $5 movie on Tuesday's!!! DO NOT waste your money at the bar!!!! The bartender can't make a drink to save her life (Bonny)... who makes a margarita with Sprite? $15 for a double shot of tequila with lemonade and gets just lemonade?!!! Better off pregaming or bringing in your own drinks. read more

I've had to look for an alternative theater since Muvico was recently bought out (very noticeable price hikes, issues with service etc) and this place is very nice. It's more affordable and competitively priced with other local theaters. They have the new comfy seats (electric too so you control the angle that's just right). The seating is very comfortable and theater doesn't seem to crowd up as much. From the parking lot I thought I was in for a battle with crowds but it's surprisingly big inside. Since the chairs recline there is ample leg room which I always have to worry about. I've read some reviews about their sound being poor but they seemed good, it wasn't state of the art surround sound but it was good. Their menu is a good size with good choices (pizza from UNOs too). They even have a little separate eating area which is nice. Now...knowing that this is a more affordable option there are a few things you've got to keep in mind. Service isn't so great (but I guess that's anywhere you can run into a bad apple or two). The floors are sticky around the concession stands, around the drinks and eating areas. And because it's a reasonably priced place you will tend to see a younger crowd which is always hit or miss. We saw a few people jump in their seats and take off their shoes! (So not cool with some people feeling too much at home). That was certainly a big downer but kind of think it's got something to do with the whole reclining chair thing and feeling "at home". And this place does have you select your seats when you purchase them which I love and is the future of theaters! read more

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