Place is a shithole. Outside the doors in the parking lot stinks. Ac is lukewarm at best. Went in at 7:50 and was told "we don't do the bowling special, and we are closing in 20 minutes". Place doesn't want to even try and stay in business. They are going down the drain and it's their own fault 0 stars if possible read more

OK, so I feel like that place is lying about "this place is closed. Sorry for inconvenience"I figured out why because it's close to shutting down. I don't know if that's true and I asked one of the workers why is the pizzeria closed and it said "we ran out of ingredients" days before the shutdown day was official but I would miss this place. It was fun when it was lasted. read more

Extremely rude, I would rate this 0 stars but there is not an option it is a horrible experience the pizza tasted like cardboard and all the other food was super greasy, and it looks like a circus and the workers were constantly screaming at young kids disgusting service will never come back and the service was super slow, one star. If I was able to give 1 star I 100 percent would. read more

now that its closed it will be cleaner this place destroyed the neighborhood and lives

Super nice and helpful employees. Not crowded. Reasonable prices. Good snack foods. Quick service.

Went on a school trip here and it was pretty clean when we arrived but when we began bowling and the lane completely broke down and didn't drop a full set of pins told the worker and they took 5 minutes to get it fixed, but that was just the beginning of our troubles as it proceeded to break down twice more, the first time the pins didn't come down and it took 20 minutes to fix, then the 3rd and 4th times it took 20 minutes only allowing our lane to get one game in. read more

Young lady in charge there was very kind and pleasant. However, this is the second time i have been there in 8 months with my grandchildren and second time in the 2 visits that the lanes would malfunction as we were bowling. Pins would just drop down as the lane was resetting. then the lane would reset on its own. Had to wait long on both visits for someone to come fix it. Will not go back again! read more

So I reviewed Showplace bowling center. I have seen a marked improvement in the both the reliability and staff responsiveness. Stephanie has become much more involved in operations and has really stepped up her customer service! My compliments to her and to Vinny D for the improvements. Danielle and Merry continue to excel. Go bowling!!! read more

Place is a dump! Some of the people are cool others like the blonde hair dirtbag that chainsmoked stogies and wore fake Ugg boots make the place feel white trashy. Bottom line is the lanes are beat up and they charged me full price . Here is a pic of one side of the bumper working and the other side broken . You would think they would tell u that when u show up with 2 children . They did not but they made sure to say to me, after I payed "I don't know what to tell you" like I was supposed to know .!?!? read more

Showplace Entertainment Center - Bumpers destroyed .. they neglected to tell me that !!! Idiots . - Pool Halls Near Me - Staten Island, New York

Friendly staff, they make excellent pizza, great drinks and I just love bowling there

If you're a serious bowler or just looking for a good time, this place is very outdated.Machines don't work properly and they work on a skeleton staff I went with my children and their friend and we lost about 20 minutes of time bowling because the machines kept getting stuck & there was no one available to assist.. Bowl at your own risk read more

My granddaughter had her 8th Birthday party here yesterday! The place was fabulous! The staff were accommodating and patient with getting the bowling shoe sizes and then having to switch the shoe sizes! Lol Pizza was great, we added the 3 ft Italian hero which was delicious and fresh BUT the macaroni salad & potato salad was homemade and out of this world. I highly recommend Showplace!! PS. They didn't rush us at all. It was the longest 2 hour party I have ever attended. read more

Showplace Entertainment Center - a birthday party - Pool Halls Near Me - Staten Island, New York

Better than I expected, we all had a good time. Wasn't that expensive or crowded. The girl working in the pizza place was super help and nice. Will be going back. read more

Went tonight on a Saturday, they pretty much kicked us out at 10pm when it says they are open to 1:30 am. They wouldn't let us play for 2 hours. One of the employees said no because they want to close early. I found that ridiculous. Place is dirty & the employees all have nasty attitudes. Will not be going back. I think it's time this place closes down. Horrible experience. If I could give no stars I would. read more

A group of us held an event at this bowling alley on a Saturday night. It was a very easy time for us. We were a group of about 15-20 people. The staff was very welcoming and great to work with. We had no issues with our experience. Despite using staten island foodie as a hashtag, I don't really explore the island as much as I should. This place was great. There a bar, pizza shop, and game center in this bowling alley complex. I was very surprised to see a lot of diversity simply because Staten island isn't really seen as that. I would definitely come back. read more

Showplace Entertainment Center - Bowling lane - Pool Halls Near Me - Staten Island, New York

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This place is dirty! There was a large group of boys that left right before we entered!!! There was garbage and crumbs left on the table... I came in with my wipes and we had to ask for spray to clean the balls as we saw no one sanitize... then according to the sign u are to leave the balls that were used by your party.. no problem we started with my party of 5 then a party of 30 came in where did they place the party of course right next to my party!! Duh this place has 32 lanes, it's not busy and they place the large party next to us.I went and asked to be moved? But I should not have had to ask! Us ur common sense!! read more

Showplace Entertainment Center - Attention - Pool Halls Near Me - Staten Island, New York

I think some people like to complain. This place has great specials, all the lights work great , and great fun screens and up to date technology. The staff are friendly in my experience and very helpful. Definitely coming back. Pizza and coffee were great too. The guy put up a new pot of coffee for us and was kind. In my opinion it all depends on the time you go to any bowling alley and the clientele that are there. I only go late mornings and early afternoons with my family and friends. read more

Showplace Entertainment Center - Lanes - Pool Halls Near Me - Staten Island, New York

This place is TERRIBLE. I even met the owner and she is the RUDEST individual;I prefer not to support businesses that don't know how to treat people. She even yelled at my father because he tried to use the restroom but he wasn't a "customer" even though he was extremely respectful. You just don't yell at people in your establishment, especially in front of their adult children. I will never come to this place again. read more

This is a horrible place. The entire bowling alley is outdated and dirty. The blonde hair "manager" was extremely rude. My family and I went there because Rab's was booked, but that turned out to be a big mistake. I do not recommend this place. If you can, bowl at Rab's. They have better customer service and ambiance. read more

Best place around! Some of the best customer service! Nice to know Staten Island still has some thriving business around !!

Not a place for a kids birthday party. 1. Manger, demoralized his young employees infront of customers and needs some management training. His ethics are border line questionable. He's definitely lucky the staff is young and still know no better. 2. My five year old son just had his birthday party in a dark poor excuse if a comedy club.....!?!? The Manager, could give 2 sh!ts if you complain. Your basically left with zero option or recourse. 3. When we first toured the venue the sad excuse for a room was never in the option or a runner up.... Total/ classic bait and switch. 4. $850. For sandwiches, pasta salad, cold samplers, and wraps?!? It's a shameless establishment for kids parties... Great for bachelor party etc... I would recommend if your filming a HR training video or sleesey video. If you don't agree with my review you must have partied in the other two rooms and not in the comedy room. Lucky you! read more

This is a great bowling alley They have a bar for adults to have drinks Arcade room for the kids And a pizza place for some good food You can't go wrong here Large bowling alley always a lane available Plenty of parking in the parking lot read more

I was at show place last night with my husband and the experience there was not so great there were only about eight people there we went to the bar there was no one there just my husband and I the bartender was rude she waited about 5 minutes to get served and also we ordered a pitcher of beer and she filled it half way the tap was not working correctly and on top of that it had a bug on inside of the pitcher and on top of that she try to charge me full price then I was going to bowl and they tried to charge me 29 dollars for half an hour that is so rediculosly over priced I would definitely not recommend this place I give it a negotive zero stars read more

I like coming here better than Rabs place on Hylan BLVD. Also My boyfriend bought a bowling ball at Rabs and he wasn't impressed with the ball. He came here and started talking to Joe. Joe made the effort to get my bf a free lane to get to know the way he bowl and help him accordingly. Joe is super friendly, always slaking if we want coffee or water to keep us comfortable. Thank you Joe for all your help. read more

Never liked this place. Won't be coming back. Place is dirty, bathrooms are dirty staff isn't attentive Obnoxious crowds Shoes are more dirty compared to other bowling alleys read more

My daughter wanted her birthday party here, so I obliged. They failed to disclose a "service charge" when we signed up. Then they charged me an additional $50 on top of the price for the party but said it was not a gratuity. So, what was it? I refuse to pay twice for tips, so that was all the server received. It you are going to charge a mandatory service charge, then disclose it during negotiations. I didn't argue since it was supposed to be a happy occasion, but i certainly wasn't going to pay gratuities twice. They did not even thank me for my patronage. Never again for this dump. read more

The two girls working tonight were very rude. Train your staff how to be polite! Also they told us $25 over the phone and when we got there we paid 38!! Do yourself a favor and go to Rabs this place is a dump read more

terrible, not good service and lady was nasty and rude, lame two wasn't working and the lanes were broken.

The lanes are ample, the service is quick. Good selection of bowling balls. Everything runs smoothly as far as I can tell. read more

Showplace Entertainment Center - a bowling alley - Pool Halls Near Me - Staten Island, New York

I don't know what you people are talking about. This place is clean, staff is super friendly and helpful. We came here for an afternoon of bowling. It was cheap and perfect. We were greeted right away and given a lane. 35 dollars for three people to bowl for one hour with shoes included. The place is super clean even the bathrooms. They had holiday music playing and it wasn't loud at all. I am not sure why you all gave this place one star. The staff wasn't rude at all. Plenty of parking and a great time was had by all. read more

Showplace Entertainment Center - Ally - Pool Halls Near Me - Staten Island, New York

Personally, I love bowling but I hate terrible customer service. I called the bowling alley earlier in the day to ask if I can make a reservation for the 3$ tuesdays because I wanted to know. The woman that answered the phone gave me a quick answer and hung up the phone before I had the chance to ask another question. You should clarify with the customer if they needed anything else before hanging up. Then it was 10:55 pm and we been trying to ask for another game since 10:40 but they kept saying no to me and my group. While google says that they close at 12 am. The woman answered in a nasty tone that they close when they want to. I work in retail so that shouldn't even be a thing, I wish my store can close when we want to. If you still have customers you should still follow your closing time. read more

I have been a regular league bowler here since I was a little boy. I always enjoy coming here but quite often there are lane breakdowns and waiting time for them to clear can be quite lengthy. It also comes from a lot of league bowlers also. What they really need to do is hire more lane mechanics that either know what they're doing or are fast in getting the job done so leagues are more enjoyable. read more

I used to go here when it first opened but when I went today I was Extremely disappointed. First off it was very expensive. Secondly, the lanes are falling apart. I needed bumpers for my nephews and one side was broken so they used a wood block to keep it up. The only bathroom hand dryer was broken. The pizza place barely had any food and they asked for my temp and personal information AFTER I purchased. I will not be coming back here. read more

The owner should be ashamed of himself. There are broken pins and every single lane breaks down. The televisions are never on because they don't pay the cable bill. It's a disgrace how they ruined this place. read more

ZERO STARS IF POSSIBLE, NEVER AGAIN!! Came here because it was closer to my friends house then Rabs on Hylan Blvd. not even being there for 10 minutes the lane stopped working twice so they moved us to another lane and when we threw our first ball on the second lane it didn't come back so we went to tell them for the third time it stopped working and the manager (a lady at the desk) gave us an attitude saying we broke the lane that it was our fault it stopped working. After I heard her give us an attitude I said I wanted my money back and she said there no refunds so deal with it. That's when I lost it and started yelling at her telling her this place sucks and I'm never coming back again. We then had to wait 30 minutes for them to fix the lane to get our balls back because it was stuck in the machine. I want this manager fired if possible, very disrespectful. Ruined my day. Will recommend everyone I know to never go to this place again. Seems like this lady doesn't care if this business success or fails because she would not disrespect and argue with customers if she did. NEVER AGAIN!!!! read more

Pay attention to detail.... There's a lot to be revealed within the fine print... Holy shit and I thought I had a weird experience here...after reading all the yelp review glad I wasn't the only one... I came here during the night...went disco bowling for the frist time ever...actually it was my frist time ever bowling... There were alot of people and lots of noses... I wasn't sure what was going on...it was way to cowered and over priced for the amount of cramped I had endured...I guess next time I will know.... There's a bar and a game room... The beats and sounds are extremely loud... If you actually want to have a few conversation while haveing a few rounds of bowling I suggest not here...it was my frist time... Wished it wasn't here and somewhere else I might of enjoyed the bowling experienced more... Tips on bowling 1. Just enjoy the game...don't take it so seriously... 2. Relax... mentally... 3. Practice makes perfect in just about anything....;) read more

When Showplace first opened in the early '90's it was the hang out of choice for teenagers on a Friday night. Saturday night was Bay Street. Back then Showplace consisted of Millard Fillmore's, the restaurant, not the former president, a bowling alley, 10 + movie theaters, a pizzeria, and an ice cream shop. If my memory serves me correctly, there was even a golf shop. Fast forward to today and the only thing that remains the same at Showplace is the bowling alley. Fillmore's term was up and was not reelected by a landslide. Note: History DOES repeat itself! Gone is the original pizzeria, replaced by something that resembles one. The ice cream shop is now an arcade. No longer do reels roll the blockbuster movies that define American culture. Now, fittingly, it's an LA Fitness. The Department of Motor Vehicles did a stint at Showplace but is long gone. It's not all bad news for Showplace Entertainment Center. In addition to the bowling alley, gym, arcade and pizzeria, there's also a pool hall and comedy lounge on the premises. And since all of these things are better with alcohol, there's a bar there for your drinking pleasure. In case you get the munchies you can go to the Wendy's that opened up there a few years back. Showplace is specialized so it will always have patrons. It's good for those that aren't close to Hylan Boulevard. It's right off the West Shore Expressway so it is easy accessible. The facility as a whole is adequate, although it scares me to say that decor from the 90's is already old and tacky looking. A face lift, better eating options, and Showplace becomes a four star entertainment center. read more

The Worst Place to be at Award goes to the stinking Bowling alley called Showplace.. 1. Service at the desk was horrible. the lady ignore me like i wasn't there and walk away. she didn't even say , one second I will be with you.... mind you, she see me coming from outside straight to the desk. I didn't jump the gun and assume anything yet. after waiting for a minute, A guy serve me a lane to bowl on. 2. oh gets bizarre, There was a kids party of 20 plus kids, the guy places me next to them, I asked him can I bowl one lane away from the kids cause I need to concentrate and is very risky when kid are just running around on the lane and don't know better. The Guy reply and told me that there was going to be league soon and this is what I got only.. I said I understand, so went on to the lane that i was assigned, and sure and behold, kids are running in my lane. I had to be diplomatic about it, cause I didn't want to just run them off and parents on my case. but the real issue come to this point.. it's A bit after 3pm and you have league soon.. HMMMM. OK then, I stayed and not one trace of league bowler walk the that door until after 6:15, I knew this being A league bowler myself indicated to me that I was not really welcome in there establishment... I only got to play barely 3 games and not even finish the third game.. Kid are just being kids running every where.. its happens.. oh well but know this. If you're not there kind (if you know what I mean) you can hang it up even going there,, Oh Yeah they made it clear to me.. it's all good thought.. You can say I shouldn't be here to begin with, but coming from Los Angeles its all good in every Bowling Alley and all service is great with everyone meshing one another without incident. I guess Staten Island Belongs to them Well, Keep your bulls*$#t Alley and I hope it goes out of Business....and the food suck as well. I'm Out... read more

Keep away from LANE 9. I'm giving this place this place two stars, just for the childhood memories every friday afternoon, after the movies, with my after school program. If it wasn't for that they would be getting one star. My last three experiences here were pretty underwhelming and it each time is has gone down hill. First strike, they skipped over our name by accident when it was time to bowl. No problem, it was busy and I'm a patient person, but there was no apology just an we missed you, next lane will be yours. Second strike, we were given a lane and went to it. The group that was there before us was still there goofing around and gave us attitude when we walked into the lane. Once again, being a patient person I let them do there entitled Staten Island kid behavior and started to have fun bowling once they left. Now here's the problem. Lane 9 the balls were getting stuck in the gutter track in the back where it is suppose to come back to you through the conveyer system. Our party had 3 balls stuck back there at once. We called for help countless times to get the ball back to us. With the price of bowling this definitely slowed our game down, and even though it was busy you would think the staff would have seen a problem closed the lane down and put us on a new lane. Nope, that didn't happen and we spent the night pressing the help button or walking up the desk every time the balls would get stuck. Last and final time, I went was a Monday afternoon. I walked up to the desk and requested the pizza and bowling deal that runs from noon to 5pm. The guy, I'm assuming the owner, was on the phone and didn't listen when he said "how can I help you?" looking at me and then went back to laughing over the phone. He then hung up and said "What do you want?" I told him for a second time. I would like the "pizza and bowling special." He said "ok." He took our shoe sizes and gave us a lane. Guess which one? Lane 9. I asked do i just walk into the pizza shop and order a pizza he said "yes." I went in there and told the guy behind the counter about the deal he asked for a ticket, I told him I would be right back. I went to get the ticket and the guy behind the counter told me "You didn't ask for the special." I stared at him in bewilderment because I asked for it twice. I guess by the expression on my face he realized he messed up and said he would "...take care of it." But I stilled over paid for the special. I get to the lane and started to bowl after the third re-rake guess what, pins are falling down, balls are getting stuck on the conveyer belt, and then the pins wouldn't even come down we bowled 2 strikes in a row thinking that would reset the pins. At this point I had enough and wanted to walk out, but didn't knowing I probably wouldn't get a refund. The guy at the desk didn't even move our lane, with only 3 groups bowling at 1 in the afternoon, and we had persistent problems through out the session. This place was a joy as a child, but now it's not. Might as well go across the Island to the other bowling ally. And keep away from Lane 9! read more

I have just one major concern ..... Turn on the AIR CONDITIONER!!!!!!! Are you this cheap that you can afford to keep it cool in the bowling alley. It's a displeasure to bowl here in the summer. It feels like it's 90 degrees every week. I have sweat dropping down my back. It's so hot that my thumb sticks in the ball, making it annoying to throw a good shot. Do yourself a favor and go to rabs instead. They turn their air conditioner on in the summer. Ps don't bother complaining to the front desk, they lie and say they will turn it down and never do. read more