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    Shugars Steven & Co

    4.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Payless Roofing Solutions

    Payless Roofing Solutions

    (5 reviews)

    I had a great experience with this company fixing my leaky roof. I'm the end they replaced 37…read moreroofing tiles. Good quality and value! I plan on hiring them to do my parent's roof next year!

    I really wanted to like this company. I'm so tired of looking for someone reliable. We thought this…read morecompany was THE ONE. I was relieved for possibly two weeks. We need a contractor here for a very long list of projects and we wanted Payless to be the one. But. It took 8 weeks and now we have a basic shed, wooden entrance steps and a back door. See pics. I didn't want to hire him because when we first met him, he was three hours late without contacting us, but my partner wanted to give him a chance. I contacted him after two hours and some errands and he showed up an hour after THAT. NEVER HIRE SOMEONE THIS DISRESPECTFUL. I think my partner learned a lesson. Derek said he had 29 men working for him and that we would have a shed in a day. The men worked two at a time for FIVE HOURS PER WEEK for six weeks. On three separate occasions he had four or more men here, but not even for full work days. That accounts for the other two weeks. He would say they were coming and they didn't. He would say they would be here in the morning and they would arrive two and a half hours dark. Once he told us they were in our driveway. WE were in our driveway. They weren't in sight. Even though I told him I wanted steps, he was somehow stuck on a ramp and wouldn't listen until I yelled. His guys don't speak English, either, so how could I possibly get a good result? We always had to call him to translate from miles away. I did not have 8 weeks to waste on this guy. The floor should have been done by now, insulation, tree damage . . . I had time to do all of that before it got cold but he took 8 weeks on three small projects and I couldn't schedule anything else because he was never truthful about when his men would be here. It's possible that his men lie to him about where they are. I can't think of any other reason why someone would lie like that. Last Saturday, I told him not to come back. Then like a bully, out of the blue, his guys came on Tuesday, as if he's so belligerent that he had to show a DYING woman who's boss. That's right, I have stage 5 cancer and people in my condition live for about 20 months and he knew that I was trying to fix this place for my bf to live in after I'm dead. He set me back by an entire winter. I'm thinking about haunting him after death if I'm allowed. Hopefully there will be better things to do. Below are the photos of the "finished" work that I have to pay someone else to fix. If he were a good person, he would read this and learn where to improve, but all he wants to do is argue.

    Mandette Roofing Plus

    Mandette Roofing Plus

    (4 reviews)

    North Deering

    We hired Mandette Roofing to replace our roof, replace some clapboards & trim next to the chimney…read moreand paint the back of our house. They did a wonderful job. They cleaned up thoroughly when the work was done. They didn't even take a break. My husband went and got them donuts and coffee and made them take a break. We also contracted with them to replace two large windows and had to delay that project until spring. They are also going to touch up the paint in the back where needed and replace clapboards around where the where the windows will be replaced. The only issue that we have is a miscommunication about the paint job. We thought that the trim was to be painted at the same time that they painted the clapboards, but it wasn't. Unfortunately, we realized that painting the trim was not listed in the contract we signed, so they will be giving us an estimate for painting the trim on the backside of the house. We also asked them to give us an estimate to paint another side of our house and if we agree to the price, we will make sure that the trim is included in the contract. I have and would recommend the company.

    I hired Mandette Roofing Plus to repair the siding on my home, and the entire experience was…read morefrustrating from start to finish. Communication was poor, and I constantly had to monitor the work to make sure it was done correctly. Their crew repeatedly tried to cut corners, and if I hadn't been watching closely, they would have left me with subpar results. The most concerning part was that they attempted to charge me an extra $3,500 for work that was never actually done. It felt like they were trying to take advantage of me, and I had to call them out multiple times to get things corrected. In the end they still charge me an additional $1000 for an extra hour or 2 of work and a couple 4x4s in supplies. To top it off, someone from the company even offered me $250 in exchange for a positive review -- which makes me question the legitimacy of all their 5-star ratings online. I went with Mandette Roofing Plus because of their great reviews, but after my experience, I would strongly advise others to proceed with extreme caution. Unless you have time to take off work and watch them every step of the way through the repair, you're better off finding a different company that has a higher level of integrity than this one.

    Shugars Steven & Co - roofing - Updated May 2026

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