I guess you could say we are a Morris Funeral Home family. Morris did wonderful funeral services…read morefor my Mother in 1997 and for my Father in 2003. When my Sister passed in June, 2024, it never occurred to me to go anywhere but Morris. Steve Hundley greeted us with a warm smile and spent enough time with us so we could choose from among the many funeral options there are. He helped us plan for cremation exactly in accordance with her wishes. He placed obituaries in the Asheville newspaper and her local newspaper in Massachusetts. There was a wide range of urns from which to choose. The bottom line, the cost, was very reasonable. Steve was very kind and knowledgeable, and made this part of the grieving process so much less painful. We will always be a Morris Funeral Home and Cremation Care family.

This funeral home delivered the incorrect cremains to a dear friend. Either they're the cremains of…read moresomeone else, or mislabeled. I am horrified that such a thing could happen to a grieving family. How can a business do such a thing? This affects not only the family of the departed but the entire community mourning their departure. Please do not do business with Morris Funeral and Cremation Services. Your loved ones deserve better.

First, they got the obituary wrong in so many ways. Second, the flowers that were ordered through…read moretheir website were terrible. Several of our family members used that service through their website and everyone was very disappointed. $150 for a small vase of flowers? What a joke, and a rip-off. And they got the names wrong on the flowers that were sent. Absolutely disgraceful for the memorial service of a beloved family member!!

I had my Mom cremated after she passed away on 05/22/2024. The empathy shown by the employees was…read moretruly appreciated. I was lost with the process but they helped me every step of the way. I received my Mom today via USPS and the urn was beautiful! I am extremely pleased with the service, compassion and pricing options. Earned every one of the FIVE Stars!!!!!

Long distance arrangements made simply by extremely supportive staff. Very timely and helpful in…read moreflexibly individualizing a plan. Well informed; experienced. Capable, patient, and compassionate. Good communications. Very good value for the service. Thank you Highlands Cremation and Funeral Care. I would use you again if I were local.

my husband is in Elizabethhouse Hospice I called for information on cremation...The guy I talked…read moreto was curt to the point of rude This is hard enough to do without some jerk being unsympathetic. I said " Dont be curt with me I have other places I can call" and he said "So why dont you do that?" that was NOT respectful,or professional

We ordered new furniture (forever ago) and it's finally going to be delivered this week. I called…read moreJulia, and was so appreciative of how responsive and helpful she was! She was able to fit us in quickly, and remove our old furniture carefully. Honestly I found her vey inspiring. Usually two muscle bound guys show up to move heavy items. But a sunny smiling lady taking care of it was awesome! I think this gal could do anything she puts her mind to!

Brandy was excellent and I would highly recommend her. She made herself available in a short amount…read moreof time, was very prompt and professional and made a complicated process very easy and less stressful for our family. Thank you, Brandy!

If you're looking for a low-key cemetery with a beautiful view, Sky View is the place for your…read moreloved one. No big displays except a very large bible and a statue of Jesus at the back of the acreage.

Southern Gents did a great job! Fast, friendly, and reliable service. Fair prices and quality work…read more Highly recommend in Asheville!

We really appreciate our carpet technician Steven Sam's that cleaned our carpets today. He's a…read moregreat employee for Zerorez, very nice, caring, professional & very knowledgeable & experienced. He answered all our questions & did an A+++++ job with our carpets. We recommend him & Zerorez to everyone. We'll most definitely be calling this company & also asking for him to come back & clean our carpets in the future & will recommend him & Zerorez to everyone. We've had several companies clean our carpets before, & Steven from Zerorez did the best job of anyone ever has. If I could give him a million stars instead of 5 for a perfect job well done, I surely would!!! Everyone call Zerorez & tell them I referred you. You'll most definitely be glad you did!!! Sincerely, Kristi Bartlett A Very Happy Customer!!

Zero stars should be an option. We had an awful experience. After three weeks I had to call to…read moretrack down our rug (really, this by itself was not a big deal). Delivery was scheduled, the time window for delivery came and went, and we never heard a thing from the delivery guy, so we left for our dinner plans. He called 30 min late. We know that stuff happens, but there was never a heads up earlier in the afternoon that he was running behind, and no apology on his part for not being in contact, and THEN when I told home we weren't home anymore he said "well what do you want me to do with your rug?" Rude and incredibly unhelpful in a situation that he created. BUT WAIT! Once our rug was delivered (by a different person the following morning), we noticed it had a strong fragrance-y smell. The rug was incredibly stiff when we got it back and when we vacuumed it lots of powder came up, perhaps a scented deodorizer?? There shouldn't have been residue left!! We chose Zerorez specifically because we were assured fragrance and chemicals were not used, yet our rug came back smelling like it had been dipped in some horribly fake floral scent. I contacted the guy who I had been in touch with, he said he'd get in touch with the rug manager, and that was a week ago. The smell has slowly dissipated but it's still there, and we just give up. Ironically, we've swayed friends and family from using Zerorez as they were all waiting to hear how our experience went before having carpets and rugs cleaned. We absolutely wouldn't return the rug to have it cleaned again, as we don't trust that it wouldn't arrive back to us smelling like fake dollar store perfume and baby powder. The customer service overall was crap, and the cleaning service was crap. Totally a bust. Our rug was so much better when it was dirty!