Five stars all the way around! Meredith Springs was wonderful to work with, and the team at Shuler…read morehelped make an otherwise difficult time very seamless to plan and carry out. They were very responsive to any requests that we had, and were very quick to respond. I really enjoyed that they created the DVD slideshows of photos for us -- that saved a lot of time. They were very respectful and aware of customer needs during the entire process. I would definitely recommend them, they are the best in town!

I had an amazing experience with Shuler Funeral Home, specifically Sarah. She went above and beyond…read moreto help me in a difficult time, she was very accommodating and super helpful! I received great customer service and felt like we mattered which is important when you are dealing with a funeral home.

my husband is in Elizabethhouse Hospice I called for information on cremation...The guy I talked…read moreto was curt to the point of rude This is hard enough to do without some jerk being unsympathetic. I said " Dont be curt with me I have other places I can call" and he said "So why dont you do that?" that was NOT respectful,or professional

Long distance arrangements made simply by extremely supportive staff. Very timely and helpful in…read moreflexibly individualizing a plan. Well informed; experienced. Capable, patient, and compassionate. Good communications. Very good value for the service. Thank you Highlands Cremation and Funeral Care. I would use you again if I were local.

After burying my father I have called five or six times to set up a graveside ceremony with…read moreSchubert and there is always some reason why they can't get it done. They say they will call back and they don't. It is the worst service I have seen in years! It's not that hard write it down in the book!

My parents passed away two months apart in February and April of 2019. Today is March 5th, 2020…read moreand their grave marker has yet to be placed on their grave site. When after six months I began calls to Shepherds to ask why the delay, I was told it had never been ordered and would I be able to send the canceled check for the marker and the order form so it could be ordered. I have called numerous times and asked to speak to the owners or to receive a call back and it has never happened. I filed a complaint with Hendersonville's Better Business Bureau. They were also unable to speak to the company owners so listed the complaint as closed UNANSWERED. In addition, they gave me another persons death certificates instead of my mothers which I needed to take back to them. They took far longer than usual to get my father's death certificates ready. Attorneys and Bankers in town groaned when they heard my family had chosen Shepherds. DO NOT add to your suffering with a loved one by trusting this funeral home.

The only reason we visited the Oakdale Cemetery was to see the angel statue that was the…read moreinspiration for author Thomas Wolfe's first novel "Look Homeward, Angel" and is frequently referenced in the book. His father was a stone carver and sold this angel to the Johnson family for their family plot. It's a quick detour if you're in the Hendersonville area and our visit was less than 15 minutes.