Went in for IV treatment and was barely greeted by the most arrogant, unprofessional and…read morecondescending consult with PA ( Tammy I believe? ) on my first consult. The nurse there took my blood pressure and asked very personal questions regarding my health conditions in the waiting room in front of other patients and people waiting for patients ( I'm sure that violates some kind of HIPPA laws ) and to top it all off they only accept cash and don't do their job to check with your insurance if your deductible is met before starting any treatment. I'm out $530 and they still expect me to pay $150 every time I go in to finish my IV treatment ( have 3 more to go ) despite confirming with my insurance that my deductible is met. This office is unbelievably money hungry which is no surprise every medical office is a business at the end of the day but it seems like every single person that works there ( nurses and medical assistants included ) lack bed side manner and empathy and are just there for a paycheck. I refuse to ever step foot in there ever again unless it's for my refund from when my deductible was met.

The doctors here are so great, my grandma has been coming here since 2012. They've been nothing but…read morehelpful I'm giving 2 starts for the people at the reception. There's especially one girl whose always bossy and makes fun of the patients that come in. Just now she was yelling at another co worker for a tiny mistake that could've been fixed BY HER. I highly recommend the place I do since the doctors are amazing but to be honest if I'm dealing with people in the reception that has a sour attitude I wouldn't want to come back.

Dr. Swaika is a cold, cowardly, LYING prick! Expected me to wait 10 days to hear from him about…read morefull bone marrow biopsy report when he had partial information on 3rd day that could have alleviated alot of my stress. He hung up on me and then lied on patient portal that I hung up on him, also saying "he hoped I would call back". So unprofessional! No one reached out to me on complete report. No arrangement for continuity of care was arranged -- this is abandonment and a suable offense. I was just left hanging. Dr. Barry Kaplan is no better. They are not human at Queens Medical Associates. It's just a cancer treatment factory that is archaic and only cares about their bottom line profit. Swaika all you had to do is apologize but instead you have HURT me and caused me inordinate stress on top of all the hurt others in the medical profession have caused me. You BETTER PRAY that no medical harm has come to me from leaving me hanging! Be careful not to pull this shit on anyone again, because they may not be as nice as me.

As a Northwell employee, this place turns me off compared to other Northwell offices I been to. For…read moreone, it's hard to get anyone on the phone to schedule an appointment or ask a question. When you get to the front desk, all the workers are just huddled chatting about nonsense while one person is checking patients in. When the nurse took me back to the patient room to meet with my doctor, I noticed that they leave the doors open when dealing with patients and talking to us. I had to ask her to close my door when discussing my business. In my appointment, which was on a Friday, I was told that I needed iron IV treatments and that I would be called the following week to schedule my appointments. I waited and waited and no phone call. So on the following Monday I called them to ask about this IV treatment I need because I'm 29 weeks pregnant so it's important I get the ball rolling on this. Surprisingly someone picked up! And I start explaining to her that I was supposed to receive a phone call and I didn't. She gets my DOB and sees my chart and says "oh yeah you're approved, let's get you scheduled. He actually wanted you to come in today." WHEN WERE YOU PEOPLE GONNA CALL ME TO TELL ME THAT THESE TREATMENTS WERE APPROVED BY MY INSURANCE AND I WAS SUPPOSED START RIGHT AWAY?! So had I not called, no one would've called me to make this appointment. I found that very irritating. Especially since I need these treatments for my health and the health of my baby. On top of the fact that I'm always tired because of my low iron so these treatments could help me.

Dr. Helen Shum, hematologist, works without a treatment plan. Her patient died because she left for…read morevacation out of the country without leaving a plan of treatment for the patient. Her team could not figure out what to do and procrastinated. Also, we did not like a practice of sending a nurse to see the patient instead of a doctor. The nurse is not qualified to diagnose. We do not recommend this doctor.

From the owner: Dr. Shum has treated patients with a wide variety of hematologic and oncologic disorders in Queens,…read moreNY.

I've been searching for a new primary care doctor since my previous one said that my insurance…read moredoesn't pay enough (HIP). Sigh. Good doctors are hard to find. Dr. Cheung can easily be booked through ZocDoc and you can submit your health history through their online forms. When I got there. The receptionist is very competent and nice. The nurses there are also nice and informative. I found Dr. Cheung himself quite distant and only gave the minimal required amount of time. Bedside manner was okay and he really didn't really seem concerned about my foot pain (disregarding it to strenuous walking, though I still have that pain 2 weeks later). I couldn't remember what to tell him, so talk time was over and I was ushered to the nurse for shots. When I finally remember, he is already off to the next patient. Solution? Get some referrals to see better doctors. Maybe I should switch to PPO. No more referrals! I went back two weeks later for a follow-up. He seem irritated at me and ask him if I needed more referrals.

I would give 1 star if I have the option. I visited the doc cuz my throat hurt. I knew myself that…read moreI got a cold and just need normal medicine. The young 20ish obviously inexperienced doc gave me a prescription for allergies though I explained her clearly that I got a cold. Of course, the med doesn't help at all. I visited a pharmacy again for cold med and cured my cold. The most exciting part is...I visited them last November 2017. They just sent me a check in May asserting that I owned them the fee. They didn't check the insurance plan effective date and just found out they did not accept my insurance.

The staff were professional and caring. The listen and take care of patients appointment and car…read moreservices. The doctor was friendly and explained things clearly.

Compassionate and brilliant! She listens intently, offers expert care, and truly heals with heart…read more My favorite doctor. I've had 6 doctors.

Try to do a blood draw today and reception girl demands cash only from me and gave me reason for…read morelaboratory collect cash only from them. What kind of BS excuse is it! Insulting my intelligent. There is something going on in there, they're doing double dipping illegally I think.