Beware! This dealer sold me a complete lemon. I bought a 2017 Volvo that was burning oil. I found…read moreout the next day when I had to add a quart, and then another the next day. I took it to two mechanics, both said the only solution is a new engine and that I got shafted. I called the dealer and he said felt terrible about it, that he would take care of it. He offered to sell me another car. It was cheaper for me to get a new engine ($9K). He refused to help me pay for the repair. I had a local mechanic run diagnostics on this car before I bought it. Clearly the engine error codes were cleared and the oil was topped up. He knowingly sold be a lemon and refused to take any responsibility for it. Florida has no "lemon" laws, so beware!

I just purchased a used 2013 VW Passat DTI SE for my son who is a new driver and wanted a safe…read moreand reliable car for him . I actually had a very pleasant experience with the owner Mihai who is very understanding and accommodating. He even followed thru after the purchase of the car with small details to be fixed . I would definitely recommend his services , you will not be disappointed at all !

Andres Perez helped me tremendously. His team and him are extremely attentive, supportive and…read moreprofessional! They have a beautiful selection and great prices! Also, you can't go wrong with Toyota

I have been coming here to get my SUV serviced for an oil change and tire rotations for a while…read morenow. The customer service is solid and I have spent time waiting in the lobby as well as upstairs while the vehicle was being serviced. I don't have a set advisor to go to since all of them have been positive. I'm not much of a fan of doing other services since the dealership always charge more. I make a note of what is recommended to get done and have it done at a cheaper auto service location.

***Long Post Alert***…read more The car buying process has NEVER been this easy! I had to call my sales associate back to make sure we didn't forget to do something So after the PB Mitsubishi debacle, I was reminded that I know someone who works at CarMax in VA. So I went on their website and got prequalified. I found the vehicle I wanted in Orlando and then reached out to my guy to see what the next step was. This was on a Friday afternoon. My guy was off that day but jumped right in to assist me. He advised me to schedule a test drive so that the car would be reserved. He looked at what I had submitted and gave me an idea of what my payments would look like and what bank I would get the loan from. He said on Monday he would call me and we would get the process done. Over the weekend, I browsed through their inventory and found another one that I may be interested in that was in NC. Fast forward to Monday (3/17/2015), I spoke to my guy told him that I found a newer model of the vehicle I originally picked out that I wanted. Provided him with the stock number and he advised me to cancel my appointment with the one in Orlando and pay the shipping fee to have the one I wanted shipped to my nearest store. Then he submitted everything to the bank. He then told me that his goal is to make sure when I get to the dealership, I won't need to do much. The ETA for was between 3/22 and 3/27. I was notified every step of the way with the shipping of the vehicle. It arrived at the Royal Palm store on the morning of 3/22. All of my paperwork was submitted on that day and reps from the store made contact with me multiple times throughout the day. By 6:30 that evening, I was at CarMax speaking with Amanda and Brogan (I think that was his name). They were perfect and had me out of there within one hour of my arrival with my keys in my hand!!!!!! I would recommend CarMax to anyone! The customer service was above and beyond from start to finish! In addition, I called a few days later asking for new windshield wipers and they told me to come one over and they would take care of it. They did, with no hassle!

Complete rush of a sale. There's more damage to the car than described on website. Not to mention…read morethat the pictures on website were photoshopped. Attached are pictures of the front passenger side tire with puncture marks and rip on interior wall. Carmax let me drive off the lot like that. I live 20mins away and immediately went flat on the way. The person who changed my tire said I was lucky it didn't pop and disintegrate while on 441. No response from CarMax corporate office about it. Also, needed to put in another 1k because there was no maintenance done on vechile on carmax hands. Even the windshield wiper fluid was empty. Carmax left a gps tracker in the car. Oh, and personal information from previous owners in the glove box. All around hack job. Beware if you are selling or buying at this location Update: Carmax corporate office and royal palm dealership called me to discuss. Jason M, GM of royal palm, was helpful and did everything he could to rectify the situation. That is the only positive to story but not enough to change the rating. The national team is useless. Not one person could name ANY of the 125+ point inspections checks. Empty apologies. Zero care given or compensation for my time and troubles that i need to invest to get the car running properly. I talked to a woman who spoke like a kindergarten teacher and treated me like a little kid. Please note that their sales team is capped on commission so their sales rep are not experts but rather glorified retail associates. I would love to sue them after the ordeal but i am no competition for a billion dollar company. Carmax was founded by the same investors as Circuit City. The downfall will be the same. CM is way too big and corporate to initiate change before failure sets in. Not surprised this company is tanking.

We highly recommend Eric Jorn as your go to sales rep at Al Packer Ford. While searching for a…read morevehicle for our family we decided to stop into the dealership and Eric was first to greet us. Firstly, let me state that Eric gave or showed us any pressure. He was extremely knowledgeable and gave his honest truth about what we should be looking for. Let me also say that all the cars at the dealership, especially the one we looked at is extremely clean. Even the used cars looked brand new. After letting us test drive and go over all the details, he let us go home and think about it. We told him the range we were looking at and him and his team did magic. It met us where we felt comfortable. We came back a couple days later, and finalize the deal We were in and out within an hour and I couldn't express how smooth this process went. I highly recommend Eric. I highly recommend Al Packer. We felt no pressure, no hassle and no stress. PS it's always nice when a sales person truly knows cars and his knowledgeable about what he sells. Five stars to Eric.

Brought my car in because it was turning off on idle. Even though I could demonstrate the issue in…read morefront of them, they said that unless there is a check engine light they can't help me. So basically you guys can't do anything unless a computer tells you to, huh? Bunch of lazy asses. Will never come here again.

My wife brought our truck in for a routine oil change service. There were some issues that she has…read moreexpressed. I contacted the Service Director and he quickly fixed the situation promptly and professionally.

If you're looking for a car, go see Austin Heenahan at AutoNation Chevrolet Greenacres. Seriously…read more He went above and beyond from start to finish and made what is usually a stressful process feel smooth and straightforward. Austin was responsive, patient, and genuinely committed to helping me get exactly what I was looking for. He didn't play games, didn't apply pressure, and followed through on everything he said he would. That kind of experience is rare at a dealership. Huge thanks as well to Edward in finance for making that side of things quick and painless, and to Dana Moore, the sales manager, for helping bring the deal together behind the scenes. If you want a dealership experience that actually feels honest and easy, ask for Austin. You won't regret it.

I would totally recommend this Enterprise Car Sales location…read more My experience here was very pleasant. Kevin and Keenan took great care of us.

Just bought a 2024 Toyota Corolla from Mark and Geoff. The entire process was effortless. The…read moreprocess was fast, efficent and extremely professional. Everything was explained and they along with the entire team made purchasing a car stress-free. The customer service was excellent and I was assured that I could call if I had any questions. I will recommend Enterprise Car Sales to my friends.