For the money, expected a lot more. Common area and grounds were nice and well maintained. However…read morewe expected more for our dollar on the accommodations. Had a few issues with the room: -Heater didn't work -There was no AC, only fans -Beds were uncomfortable We stayed over a weekend and during the middle of our first night several new guest arrived and were up making noise all night long.

Place is now under new management. (Hummingbird Cabins) Sharon helped me through out the hole time…read more Gave me room keys, etc. Very helpful.

My wife and I have been here for 2 months and we love this place. Everyone who is here are very…read morefriendly so is the owner. This place is beautiful and very well kept. The owner is on top of everything and that we absolutely love. Plus the wild life that hang around is a plus

Great place nice views. Friendly well run and quiet…read more Enjoyed our stay we will be back.

We had the most wonderful time at Christmas in 2018. We stayed in the tiny cabin and actually ended…read moreup getting snowed in after record breaking snowfall. Our awesome hosts made us breakfast and visited and it was amazing! The cabin was so cozy with the wood burning stove, and the scenery was breathtaking. We cannot wait to go back, hopefully for our "baby moon" in a few months!

By far a HORRIBLE place to stay at. Calling all Health Inspectors to investigate! The room was a…read moredisaster! Being that we got in to town late we didn't notice most of these issues right away. At 1st the room smelled a little like cigarettes after we requested a non smoking room. So we said the heck with it it's late lets deal with it & go eat & go hang out. By the time we got back it was late and no one was in the owners office. The room smelled like Gas & Cigarettes and it was Dingy and dirty I DO NOT RECOMMEND THIS PLACE TO NO ONE, I WARN U DO NOT STAY HERE! Definition of Run Down! This place needs a major face lift or to be Shut down! In the morning when I was checking out I tried to explain to the owner my consents and he was very defensive, did not want to hear it. Due to the bike run this was the only thing available and expensive considering the availability in Ruidoso. Horrible experience, next day found something way better and Hospitable, clean and organized!

Great place+++ It is an older building so dont expect the sheraton... but that in itself brings its…read moreown charm. The owners are awesome. LOCATION IS AMAZING. We had a family emergency that brought us to Ruidoso. And it is right behind the hospital and very quiet. We arrived late/early in the morning and manager was very accomodating.

The lady in the gift shops area is rude. Older lady with short grey hair. Enough to start the…read moreexperience in the negative.

Don't waste your time or money. All of the negative reviews you read on here and the videos of…read moreovercrowding and understaffing are true. Take my advice: drive a bit further and go tubing at Cloudcroft. The hills are bigger and better, staff is fantastic, and they keep control if the number of people who can go each session. I wish we'd gone there twice instead of coming to Winter Park.

Our planned celebration for my mom's 95th birthday was just a disaster. One bedroom had evidently…read morehad large dogs shut in. The smell of urine was so strong your eyes watered. None of the 7 beds downstairs had any bedding. We had chosen this particular cabin - Little Bear Lodge - because all 12 of us would have beds and because of the dog toilet room we had to double up, 40 year old men had to crawl on to the top bunks and mates weren't with mates. The swimming pool and hot tub were a big draw as they were advertised as heated. The heater did not work. They charged us a $400 cleaning fee but expect us to clean before we leave AND haul trash ourselves! Do not go there. If you have to choose sleeping in your car or this, choose your car. It won't be as big an aggravation.

We've rented from Hummingbird Cabins before and had a great experience, which makes this recent…read morestay all the more disappointing. The home was advertised as a premium property, but what we walked into felt more like someone's neglected second home -- furnished with mismatched items, poorly maintained, and nowhere near worth the price we paid. Here are some of the issues we experienced during our stay: * The oven broke on the first morning, and despite calling at 9:30 AM, no one came until after a second call that evening. * Mattresses were old and uncomfortable * The master bed is not suitable for anyone under 5'4" because it is too high to access safely and no step is provided. The nightstand next to it was about 12" too short to be usable. * Fixtures were grimy and coated in calcium and gunk. * Bath towels were threadbare, closer to dish towels in quality. * Only two thin hot pads in the kitchen -- I actually burned myself using them. * The kitchen was poorly stocked, and many items felt dirty or greasy. There was only one mixing bowl, and we found a bag of rotting avocados in the pantry. * The dishwasher didn't clean, and the instructions said to use vinegar -- which wasn't provided -- so we had to hand-wash everything. * The refrigerator made loud noises one night and kept us awake. * Worst of all, the dryer had no lint trap, with visible internal buildup -- a major fire hazard. * No coffee or side tables in the living room, making it impractical to relax with a drink or play games. * The house was dark and poorly lit, not at all like the bright, welcoming listing photos. * We were not allowed to use the patio heaters, even though they were advertised. When we asked how to turn them on, we got a generic text saying they weren't allowed -- with no explanation. * The yard was completely overgrown and unusable. We had hoped to enjoy the outdoor space but couldn't. We attempted to resolve this directly with Hummingbird Cabins, but their staff told us management could only be contacted by email and offered no timeline or assurance of follow-up. We never received a response to our email. That is not how a professional rental company should operate. We paid for a premium experience and got a substandard one. Until this property is properly cleaned, updated, and made safe, we cannot recommend it -- and we hope the company takes our feedback seriously.

Enjoyed our stay. Great place. The managers were very helpful. Clean restrooms. Spaces nicely…read morekept. Wide streets. Thanks.

Over priced, lots are very close together, and there are a ton to stickers. Every time we walked…read moreour dogs we had to spend 30-40 minutes pulling out the stickers. On the plus side the bathrooms and showers are very clean.

Peace of mind came for me today. With many thanks to Daniel at the Ruidoso NM AutoZone. I live in…read moreLas Vegas NV, but my lady was in Ruidoso when I got a call at 7pm my time (8 there) that she was once again getting on the road except.... Her tire pressure reading in the car said one was low. I love this woman beyond words, but she doesn't know how her car works or what any of that means (and doesn't want to learn now). She was worried. I got her the address and sent her to AutoZone Ruidoso because I knew from the website they were still open. She was skeptical as to what they could do for her, but I told her. You must trust the ZONE. She arrived and went in where she met my peace of mind Named Daniel. He reassured her that all will be fine and grabbed a machine to test her tire air. 15 min later all her tires were filled, she was relaxed and on the road again as Willie would say. I can't thank Daniel enough, and while I truly expect AutoZone to always be there when I need it, being there for her when I couldn't be, made me appreciate them even more. They will always have my business and loyalty, because I know they always have my back. Thank you Daniel. Next time I am in Ruidoso, lunch is on me.

Please do not do business with these people, I don't know about the lady from Ind. but these people…read morehave a very bad reputation. We found out the hard way ! The new (since 2023) owners are way, way overpriced and will rip you off every chance they get. We needed to purchase a part for our RV and the man at the counter told us he had the part in stock , which we then paid for the part, he went to the back to retrieve the part and when he brought it to the counter it was the wrong part, when we questioned him about this we were told that we "could make it work " We asked for our money back and were told that they do not give refunds, only store credits. The sad part is that they now have $400 of our money and the correct part I ordered from Thetford was only $218 ! We have since talked to other RV'ers and ALL of them have said not to do business with these people. Beware these are bad people !