The old owners were amazing. I have used this place for years, but the workmanship was much better…read moreunder the prior owners. The current owners are just concerned with making a lot of money. The prices have doubled, and the work is not good. I used to get my pants hemmed for $18 dollars, now it's $25 a hem. I never had to bring items back with the previous owner, but with this young lady, she can't get it right. It's time to find a new seamstress!!!!

Requested the bottom of the shoe sole to be glued and they did a shitty job with the glue so they…read morestitched the sole all around on both shoes and permanently destroyed my 350$ shoes !!!! Was charged 45$ for some B.S work! Don't ever come to this place ! Bad business/work !!!!

Sue is the best. Alterations are always on time and perfect! We are going back to her this week.read more

Sandwiched between Sun City Tanning and Marco's Pizza, Sue's Alterations is located in the Five…read moreForks Corner Shopping Center. The shop offers alterations as well as dry cleaning services. Although small, it has enough room for two fitting rooms, a small platform, and a full length mirror. The shared parking lot is massive. I've used their dry cleaning services before and have always been pleased. They only accept cash or check, but are nice enough to give you the option of paying for services when you pick up if you don't have either cash or check on hand. At my last visit, I brought a jumpsuit to be hemmed. Typical me forgot to bring the shoes I plan on wearing with the jumpsuit. The nice lady (not Sue) who was helping me gave me her shoes (just to step on) to get an idea of the hem lenghth I wanted. I just picked up my jumpsuit earlier this week and the lenght is perfect! She also did a great job with the hem. I paid $25. I also want to add that my sister used Sue for her wedding gown alterations in 2016 and she was more than satisfied with the service and the price! She met Sue at Bravura in Snellville for 3-4 fittings, when Sue was the seamstress at Bravura before that location closed. My sister lost weight after every fitting and required lots of alterations. However, Sue did not charge her for the additional work. Sue was very professional and thorough. My sister's dress turned out gorgeous and she was comfortable throughout the day. The bustle was beautiful and and easy to do. It made my job as a MOH easier the day of the wedding!

I typically stay loyal to my tried-and-true alteration shop in Snellville, but I decided to give L…read moreV. Alterations in Lilburn a chance since it is closer to my home. Initially, I was very hopeful after speaking directly with the owner. I brought in two dresses, both with lining, and we discussed in detail the alterations needed. One dress required more work, including taking in the sides and shoulders, raising the hook closure, and stitching the top closed at the bust area. We also discussed pricing. While I initially felt the total of $160 for both dresses was a bit expensive, the owner explained the amount of work involved, and I agreed to move forward. We also discussed the timeline, and I intentionally gave her a full week to complete the work since I would be leaving the country shortly afterward. Unfortunately, when I arrived today on Mother's Day to pick up my dresses, only one dress had been completed. The dress requiring the side alterations, shoulder adjustments, hook closure change, and stitching...had not been touched at all. In fact, the pins from my original fitting were still in the dress exactly as they were placed during our first meeting. That immediately showed me that no work had even been started or attempted on the dress despite the agreed-upon timeline. I was then told that she wanted to speak with me first regarding the hook placement and stitching because those would be an additional cost. But she never called during that week to discuss. This was extremely disappointing because those exact alterations had already been discussed and agreed upon upfront as part of the original price. To be fair, the dress that was completed was done well, and I can acknowledge quality work where it exists. However, I was disappointed by the lack of follow-through, communication, and consistency regarding what was originally agreed upon. And I gave her additional time...1 week to complete both dresses. She stated that was good. As a customer, I value transparency and professionalism, and I do not appreciate when terms change after an agreement has already been made. At that point, I simply asked for my unfinished dress back, and now I am left scrambling to find someone else to complete the work before my trip. Because of this experience, I will not be returning. I do wish them the best moving forward, and I genuinely hope this feedback helps improve communication and customer service for future clients. My advice to others would simply be to proceed with caution and ensure every detail is clearly confirmed before moving forward.

So I brought in 3 vintage Louis Vuttion pieces two weeks prior. 1 crossbody and 2 wallets. She was…read morenice while I dropped them off but picking my items up days after I was told they'd be ready was a different story. I was told she had a bigger order than mine and she could not fix my items. She didn't even remember anything about my items! Just tosses them to me and said she had other orders to fill larger than mine WOW! I'm very disappointed because the time wasted I cannot get back! She could've called me a week ago telling me this but she waited until I get there and doesn't even remember to do my items. i know she's been in business for a while but Im very dissatisfied!

I had an emergency alteration and they were so nice about it and took care of it on the same day!…read moreNot to mention the quality of their work was perfect.

I bought an outfit to this location for alterations. I explained my vision and she made it a…read morereality! She's amazing. You won't be disappointed in the quality of work she delivers.

Awesome lady that work there. She got things done quickly and very nicely done. Very attentive and…read moreprofessional.Highly recommended.

This is a superb cleaner with friendly service, great communication, and a clean store.read more

I've brought everything from dress shirts, blouses, bridesmaids dresses, and comforters here…read more They're well-organized and always take great care of my clothes. One of the best differentiators for them is that they do not use safety pins or staples in your clothes! I dislike cleaners that put unnecessary pins/staples into clothes (some have even resulted in small holes) so I appreciate that they use a paper attachment method to clothing labels. They're in an easy to access location with a drive through. Pricing is competitive and the owner is always friendly and helpful!

I had been hearing about Pearls Alterations for a while in a local Facebook group. We needed a…read morebridesmaid dress shortened and the leg slit closed more. Pearl did a fantastic job on making the dress fit appropriately. She was easy to work with, kind; and welcoming. Dress was ready when promised and the price was fantastic Would highly recommend for any alteration needs.

Kim is very knowledgeable and very nice with clients. She made it very easy and smooth .read more

I have been taking my clothes to Genelle's for years -- even my high end designers (I no longer…read moremake the trip to Buckhead or Roswell). Love them -- they even make clothes as well. Prices are extremely reasonable and turm around is fast.

The lady at the front desk was very friendly and did a great job of explaining what could and…read morecouldn't be done to my clothing. I was satisfied with the work they did (3 men's shirts) and they also had a quick turn around.