Excellent business! The entire process was great - sales - design - installation- follow up - all…read moretop notch. We were given a recommendation from a friend to use Zen and they were spot on! We have already recommended this business to others who are planning similar home improvements.

We have been working with Zen to install tile floors in several rooms during our renovation and…read moretheir work is beautiful. We've been pleased with their reliability and dependability especially considering we have dealt with a lot of contractors who never get back to us over the last couple of years. We're looking forward to the shower tile and countertop installations. Thanks so much for supporting us!

We originally went to Renaissance Stone to examine the possibility of changing our kitchen…read morecountertops. We remodeled ten years ago and installed Soapstone countertops and after ten years of maintenance, we were tired of the look of the stone as it looked stained and worn. Harriett in the front office was surprised as she loved her Soapstone tops in her kitchen. After some discussions with both her and Tia we decided on having the counters cleaned and sealed by them. Larry showed up at our home ready to work. After stripping the stone and cleaning he then applied a special stone sealer that returned our counters to their original look and beauty. We could not be happier with the finish. We are happy to give them a solid Five Star Rating. Trust the experts! Thank you.

Renaissance Stone has done countertops for two of our bathrooms now and we are about to order for a…read morethird one. We originally found them because another stone place had given us an unacceptably high quote and we looked around for alternatives. Renaissance Stone is a family-run business and we have found them great to work with. The cost for custom countertops incl. installation is very reasonable, especially if you go with remnants, and execution and installation have always been impeccable. Looking forward to our next project.

Hired them to do the kitchen in our new build and didn't even measure correctly. Received broken…read morecabinets numerous times, months and months of delays. Awful. We moved in in January 2023 and they're falling apart already with gentle use and only one child. Better off with Lowe's cabinets.

We hired Integrity to remodel 2 bathrooms and our kitchen. Long negative review ahead. Do not work…read morewith this company. As the saying goes, they will pee on your leg and tell you it's raining. Note that I offered Ben (the owner) the chance to read this review before I posted it. He refused, stating, "I think I know where we went wrong"- so none of the below will be a shock. In no particular order: Integrity has incredibly poor communication. From the planning/design phase, to ordering, to installation, it was hard to get any clear answers, especially regarding payment and pricing. The invoices make no sense. During the months the job went on, Ben ignored almost every phone call, voicemail, and text. He is usually MIA. We had to learn the hard way that they can't work unsupervised. Babysitting is required. Multiple tasks were done wrong the first AND second time. Lots of sloppy workmanship, doing things the easy way, and tons of sloppy painting. (Regarding painting: at a minimum, they don't use painters' tape, and trust me, they're not all skilled enough to paint without it.) The plumbing work they did in our second floor bathrooms caused multiple leaks in the first floor ceiling. They did repair the ceiling. We got new hardwood floors before Integrity started. They were aware of this. They failed to cover or protect our new floors at all. They constantly left the work areas dirty. One day there was broken glass left all over the bathroom floor- the only bathroom we had to shower in at the time- which we noticed when it was in our feet! They don't show up to work. If they said they'd be here on a given day, there was a 50/50 chance they'd actually come. Sometimes there'd be days of silence after they failed to show up, then sudden same-day notice that they were coming. Meanwhile, any time we were asked to get something (the bathroom fixtures, tiles, more paint...) we'd have it there ASAP, usually the next day, but it always sat around. It's all hurry up and wait with this company. Your time is NOT valuable. Ultimately, our project was finished FIVE MONTHS behind schedule. If they weren't careless and actually showed up to work, it would've been more like a few weeks behind schedule. No one, including Ben, genuinely takes accountability for any of this. From start to finish, our remodel was a nightmare. Integrity has no integrity. Stay away.

After talking with a national firm, I was non-plussed with my choices and warrantees (and price!)…read more I started looking around for other choices and found Benchmark online and gave them a call. When I spoke to Lee, I immediately felt I was in better hands. I went to their showroom that afternoon to look at material choices and was very pleased. Lee wrote up an estimate that day and I signed on! They are a very nice company to work with - responsive, respectful, and conscientious workers. I absolutely love my new kitchen. So now I'm having them remodel my two bathrooms. I highly recommend this company.

The best decision we made in our kitchen remodeling project was hiring Benchmark Home Improvements…read more First off, the guys were clean, courteous & easy to work with day-to-day. They took into account our needs and suggestions while delivering top-notch attention to detail. Most importantly, they got the job done in a very timely manner while ensuring the work was done right. I can't say enough good things about this team and would recommend them to anyone looking to complete a kitchen remodel - big or small. Thanks, Lee & Team!

Awesome company. I was not even a customer but ran into a situation where I needed my granite…read morecountertop repaired very quickly, and they helped me on extremely short notice

I've worked with this company on two separate occasions for two different kitchens at two different…read moretimes and both times they were great. So easy to work with, more than fair prices and the communication is THE BEST I've experienced when working with contractors. The installation went without a hitch. Couldn't be happier. Would recommend this company with no problem.

I shopped around, and got a reasonable price. Chris was helpful and responsive, and did a beautiful…read morejob with the installation!

From the owner: Over 30 years of experience. Serving Homeowners, Contractors, Designers & Architects…read more One week turn around. Expert templates and installations Fantastic Pricing.

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.

I contacted the business to glaze and reseal my 'leather look' granite counters as I had an area of…read morefading. i spoke to the owners and sent photos and was assured it could be fixed.Two gentlemen came out. They cleaned and sealed the counters. They did nothing different than I had been doing. Even the same product. The next day the area of concern reappeared. I contacted the owner and asked to have his technicians return. He told me the problem could not be fixed because my counters were *old. He charged me almost $500 I keep the counters pristine, no marks, etc....the only issue was a fade spot. He refused to retu... I sent him additional photos, he stopped communicating. i should have known better with no guarantee in writing.i wasnt going to write this. To many contractors think they can take advantage pf women...

From the owner: Family-owned business offering custom Granite/Quartz countertop fabrication and professional…read moreinstallation. Serving homeowners and contractors with high-quality products and expert service. We work with multiple suppliers and have hundreds of stone options for you to choose from and with 24+ years of experience we know we can help make your dream project a reality. Call us today or better yet stop in to get started!

Do not hire Ralphael Barros, He took me for 4000.00 dollars, Installed 1 kitchen in the wrong color…read moregranite with a horrible seam, and workmanship, the 2nd kitchen never came and said he would return my money after 2 month of waiting. He promised 1 week turn around. Everything and anything he says is a lie, Ralphael is the worst type of Human You will ever want to meet or Hire. I will be filing suit against him this week. He thinks he is Smart, from other post i have read he is also a Cocaine Dealer, Watch out! If anyone wants to work with me to hurt him like he has done with so many, Please contact me, I will appear in Court on Your behave. Lets work together to make this little man pay for actions. my phone is 603 942 8134 Thank You

DO NOT HIRE RAFFAEL BARROS FROM PROFOUND MARBLE & GRANITE…read more Shame on us for hiring Raffael "Raffi" Barros as our General Contractor and for countertops for our kitchen renovation. He will take your money upfront and will not pay the subcontractors (My deepest apologies Mary W.) We purchased 2 slabs of quarts for our countertops. Raffi purchaed one slab and remnant pieces and pocketed the difference. That left us with 3 obvious seams and large gaps in between the cabinets and countertops. Asked him to repair a tile that has a gauge in it from him removing the spacers with a hammer and he said he will put epoxy on it. I told him that is not what I wanted, and he said it would be too much work to take out the tiles and remove the thin set. We worked with him hoping things would get better and to our disappointment it just continuously got worse. We finally let him go and are left with countertops that will need to be replaced, a tile floor that needs to be repaired and regrouted. We paid $28,000 for what we thought was going to be a high level of professionalism and quality and an eye for detail that was not even close to being met. He is a fraud and would stay clear of him. Small claims here we come!