excellent service from Ben. very knowledgeable fixed our problem immediately. If you have a…read moreplumbing problem ask for Ben. He was neat and cleaned up.

Over the years I have used several plumbers for work on my home. I was never very satisfied. Last…read moreyear I called Stark & Cronk to take care of a minor plumbing issue. What a difference compared to previous companies I had used. They were very professional, competent and courteous from the telephone call to the time they finished. Later in the year last year, I hired them to convert my heating system from oil to gas heat. They installed a high-efficiency gas boiler. I could not be more please with their professionalism. Now, if you are looking for the lowest price, it probably isn't going to be Stark & Cronk. They actually were the highest of four quotes I obtained for the heating system conversion; however, it was clear to me that were absolutely the most competent. Also, on the smaller jobs, they are in and out, so you're not paying for wasted time.

I've used these guys for years. Ryan is a great guy! He's extremely responsive and upfront on…read morewhat to expect when surprises happen. He's always been very fair and responsive to both maintenance and emergency issues for us.

Has worked out great for us…read more Ryan was originally called in to fix my steam boiler that was installed by Columbia Gas after the MV explosions. Ryan was the 7th plumber sent in to do repairs. The system knocked so loud when running the house shook,, it sounded like the battleship Missouri firing her guns. 6 plumbers all failed miserably. Then came Ryan. He diagnosed and fixed the issue in a couple of hours, no more banging!! Since then he has worked on some projects at my parents house and has come back to work at ours. He does excellent work, I find his communication fine, if issues arise he quickly informs me and the plan is changed. With 2 boys life can get in the way, and not all jobs go according to schedule, but his flexibility is great. We have recommended him to many co-workers and friends.

Just giving Joe another shout. Hired him again - smart decision again…read more Not only did he do a great job replacing and moving around some pipes for me, but he arrived EARLY and his price was UNDER his original estimate. When does that happen with a plumber these days? Because of his professionalism, I'll use him again. Definitely recommend him to others (in fact, I already have).

Joe replaced our old hot water heater that suddenly stopped working. He did an outstanding job ,…read morewas very responsive and efficient. He took the old one away, he is reasonably priced and worked very hard. Highly recommended!

Bobby was super responsive and did a stellar job! Would definitely reach out to Bobby again for…read morefuture projects - highly recommend!

Bobby provides timely and quality service. He listened to my concerns and made recommendations…read morebased on addressing them without adding unnecessary overhead. He was always prompt in his responses, showed up when he said he would and resolved my needs. Highly recommended!

James, Emily and crew did a fantastic job. This the third time using them. I would recommend them…read morehighly.

DON'T BOTHER CALLING THIS COMPANY. I have a six foot high cedar fence. In each. Section the…read morevertical boards are spaced about 2 1/2 inches apart. I needed three sections converted to be solid and un spaced. James came by when he said he would. He evaluated the work and promised an estimate within two days. Three days later I asked him how the estimate was going and he replied with a figure we both agreed on. Today, James told me that he really wasn't interested in the job because it was too small and unprofitable. Wow! Wouldn't it have been nice, not to mention professional, to tell me this when he visited? I view this as dishonest and deceptive. Sorry that my job was too small. I always thought money was money, sometimes it's a ton, sometimes not. But he could have been upfront and said he didn't want to do it. So he not only lied to me. James only admitted to not wanting the job after I asked him. Otherwise, was he planning to let me know in a year? He described his customer service as "sterling." If this was sterling, I don't want to know his definition of awful. I feel sorry for his father, who owns the company and is likely unaware of how his son drives business away. Perhaps they're wealthy and don't need the money. There are other fence companies that are reputable and do what they promise. Try one of them instead.

I have three experiences with this plumber. First was when he replaced my hot water heater. He was…read moreprompt and his rates were reasonable. Then I called him again to fix a toilet. He skipped the scheduled appointment and called afterwards to reschedule. He came at the new time and fixed the toilet. Then, I asked him to install a gas dryer. He agreed and asked me to contact him once the dryer arrived, which I did, but after some texting back and forth, he stopped responding and never responded. After 4 days of crickets, I contacted a different plumber who responded within a half hour and came the next day to hook up the dryer. I will not be calling Pipes for the rest of the work I'd like to do in my home.

PPH may be a little difficult to reach at times and I am assuming that is because they are worth…read morethe wait. I have worked with several plumbers in the last 20 years as a rental property owner and Pipes Plumbing and Heating has delivered top quality work every time. The owner John is extremely knowledgeable, contentious and completes everything to perfection. I have used his services for minor repairs, renovations and new construction and he has never disappointed. If you get him, consider yourself lucky and know you are getting top quality work!

We had a sewer pump cease and were unable to use our plumbing. Derek gave me a quick quote, got the…read moreparts and had the repair completed in under 24 hours for less than the original quote. Great service!!!

Water pressure was low and they came to resolve the issue right before my wife decided to threaten…read moreme with a divorce if it's not fixed.

I had a gas leak coming into the house. Jeremy was here in 10 minutes (before the Eversource Gas…read morerep had left.) He immeditely diagnosed the problem (not a joint, but a corroded pipe coming into the house) and fixed it. I can't say enough about the speed, efficiency, and professionalism of Jeremy. The "& Son" on the truck should be much larger!

I lease a water heater and it went on friday. The leasing company sent the service request to…read moreGiard. I got a call saturday afternoon they would come Monday, When I pushed to have it sooner, with lots of tone, he told me IT WAS THE WEEKEND. He then said they couldn't get my type of water heater. So no hot water, all weekend. They came today (Monday), after he installed it he asked me to sign. I said, the water is not hot yet, so how do I know it works before I sign. (Don't people want to know things work before they sign?) His response was "you will sign or I will make SURE it doesn't work." Reluctantly, I signed. Also, they drained the old one. There was already water there from the leaking but they left it much worse than it was. I would think a plumbing company would shop vac their mess up? Not a great experience. Seems others have had a good experience given their comments.