Great service! Efficient and friendly. Reasonable price for pool service. Overall great experienceread more

I have 2 issues with this company…read more 1) extra charges 2) pool turned green I cannot believe the way this company operates, especially about billing for services and supplies, Do not give this company free rein over your pool and ask them what they charge for, and watch what they charge for, and how much they use and charge you for. After telling me they only charge for "specialty chemicals" and sending me a list of what specialty chemicals were, I got charged for normal chemicals and more of the chemicals than what they actually put in. ( we watched) I also asked that they notify me when any "specialty chemicals" were being put in because I didn't want surprises on my monthly bill. When they started taking care of the "chemical only" weekly service, our pool began to turn green. This was a week before the hurricane . ( this was the first time in 10 years our pool turned green) we vacuumed the pool at least once a week during this time as we had done before. After I complained one too many times about extra charges, Chris told me to forget the last invoice and we could go our separate ways. It's been two weeks and after doing the pool ourselves, we finally got it back to beautiful clear blue. As far as what they do well, I only have to say they are good at making promises that they don't stand by. As far as what to improve, work on honest business practices, and care about your customers as much as you care about the "bottom line."

Excellent service from Joe and Jamie of All Kine Pool. Professional, extremely knowledgable and…read moreefficient. We have used the m twice and each time we have received the same high quality work..... and they are just nice people!!! We won't use anyone else for any of our pool and spa needs. Robin and John Olson / Kona

Joe is so kind and helpful and professional. He repaired my broken spa after another local company…read morescammed me out of money for a fake repair. Then, once my spa was working again he tackled my cloudy pool and made it amazing and sparkling clean! He's prompt and follows through with what he promises. I highly recommend!

It's now summer and I've been struggling with my above ground pool chemistry and water quality…read more Look up on Yelp and saw these guys. Money well spent for a clean summer pool. Big difference ! Support local business this braddah does great work. My kids happy now! It's hot and loving a clean pool!

From the owner: Our business provides a variety of swimming pool, water catchment and spa cleaning needs and…read moremaintenance. Precious Cleaning Services, LLC will work hard to get your system cleaned, sparkling and running right! Your business is very important to us!

As far as I can see, the only other review is six years old. The company has undergone a complete…read morereorganization. I have them both as weekly pool cleaners and have also used them for installation of a pool heater and constructing an overflow port. They are efficient and VERY responsive to requests. With Hawaiian Reflections, all I need to do is swim.

This local company does not have service as their main objective, the overriding concern seems to…read morebe charging and or selling you as much as possible. Depending on which employee you speak with you will receive different answers as to what is needed or required. Straight answers, you will not find. False information, conflicting answers to your questions, quoting a price and then billing for much more and quick excuses for over billing are what you can expect.

I have lived in Kona for 28 years and never had a pool cleaner that was better than Brandon. His…read morework ethic is beyond reproach and he is always at my home with his easy going smile and kind temperament. His price is right and he is dependable. I couldn't ask for more. Thank you Brandon! I apologize for not writing this review sooner. You definitely deserved it! Aloha! Vicky

Pono Pool & Spa has been servicing our pool in Kona for about 2 years. Brandon took over after the…read moreprevious service became unreliable. I don't recall how we came to find him but he has worked out great. My wife and I live of island about half time so having someone dependable is important. When we are here, he is great to work with. He's been helpful even when I've attempted some of my own repairs to save money. He communicates well with me via text, which I really like. He's young so will likely be around for long time. Mahalo Brandon.

I didnt even get on their schedule because of the quake but they did reccomend an excellent person…read morefor leak detection and that worked out much better than expected! Also provided some great wisdom and experience sharing on pool equipment and maintenance for this particular newbie to having a pool! Thanks so much Chris!

PoolBrite took care of my pool for 3.5 years. Weekly service, maintenance and repairs as needed…read more The work was flawless and Chris always responded promptly whenever there was a problem, no matter how small and trivial. I recently sold the house and apparently, the new owners continue to use PoolBrite. They are in good hands.

AVOID THIS BUSINESS AT ALL COSTS. It is on its third owner in about a year and a half. First owner,…read moreSteve, built a very reputable business. It was ruined in about a year by the new owner Lawrence Flitton. He screwed up numerous projects. I am personally aware of three projects he was contracted for and screwed each owner over. He is a scam artist. Clueless as to what he is doing. No communication of any kind. He took money and I have no idea what it was spent on but it wasn't the pool. When he put the business up for sale he even faked reviews on Google to make it look good. One of the owners he screwed over left a negative review. Then Lawrence made a fake review immediately after so it showed up higher than the negative review. A pool is supposed to be to make dreams come true and make great family memories. This has been nothing short of a nightmare for my family and me. It has truly been the most frustrating thing I have ever dealt with in my life. Keep in mind, I lost everything I owned in the 2018 eruption and I would rather go through that ordeal another 100x then deal with this. It has been over a year and all I have is a very expensive hole in the yard with cement in it. The con artist known as Lawrence Flitton couldn't even get the contractor's license for the business. In order to sell it, he had to original owner get another license so he could attach it to the business, sell it and run. Lawrence found his mark in a couple by the name of Justin and Janice Wiberg. He sold them the business. The new owners were introduced as the "project manager". Then two days later they introduced themselves as the new owner. The new owners said all the right things for the first 2 to 3 weeks..."we have to get this finished, this has been going on far too long, you have been extremely patient, we are here to make this right, you were screwed over by Lawrence, this will be complete in 30 days", blah, blah, blah. It was all lip service. They did one step towards the completion of the pool and they did finally get most of the equipment over to me but not all of it. The one honest thing the new owners did do was approach Lawrence after I told them about the fake review. Then Lawrence removed the fake review from Google so they did do that. However, since then, they said we can't do anything more. We need to complete jobs that are paying then we can see what we can do. No timeline, no response, no anything after that. They are supposed to send updates out every Friday...nodda. They were supposed to call today to work something out...nodda. AVOID THIS COMPANY. You will regret it if you work with them. The only option I have now is to bring in the attorneys but as the saying goes, "I am not sure how you get blood out of a turnip". If the new owners actually do what they promised they would do I will update this review. As long as this review is here, then they are just another mainlander who came over to make their money, screw the people who are here when they realize they are in over their heads and run away. Just like Lawrence did. Please note, all the positive reviews on Google were before Lawrence Flitton took over the business. Sorry, I have no idea why my name shows as California. I have never lived in CA and I live and am a resident on the Big Island of Hawaii.

From the owner: Kona Kai Pools specializes in designing your dream pool and spa. In addition, we offer pool…read morecleaning services to keep your water clean, and your chemistry in balance.

Awesome service! Got to meet Brady the owner; he was super friendly and very knowledgeable. He was…read morevery efficient and was done checking on both pools and the hot tub in about 30 minutes. Definitely recommend

This company, Captain Cook Pool Service, is new, Brady is the main guy, he comes from a family who…read morehas been in the pool service for years and native to The Big Island. We had a tough time controlling yellow algae in our pool, I had allowed the chemicals in the pool to get way out of balance and our 21/2 year old pool looked terrible and we were ashamed to have friends or family over to use it. Brady promptly responded to our request for help, we had our 22,00 gallon pool drained, acid washed and, upon Brady's advice, replaced the sand (450 pounds of it), what a difference! The pool looks better than it ever has and the cost was very reasonable. Now we look forward to having our grandchildren and friends over. I highly recommend this business for their fair cost, professional service and sound advice.

Kara is the best! My house was like brand new! She's professional and friendly. I highly recommend…read moreher!

Kara us very professional and extremely knowledgeable about cleaning our home! Steam cleaning is da…read morebest!