Really pleased with my experience with Chicago Auto Warehouse. I was able to remove the hassle and…read morestress of finagling a trade in while also purchasing a new car with a suburban dealer. Derek gave me a fair deal for my beloved BMW, but more importantly, at 9 months pregnant, made the process very easy and efficient. I was looking for a very specific replacement vehicle, but if I was aware of this place sooner, I bet they could have found it for me and I would have happily done both sides of the transaction with them. They have really nice cars on site, and a great business model. Highly recommend whether you are buying or selling a quality vehicle.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

Norman himself will deal with you. He's honest and trustworthy. He was a man of his word and was…read morevery helpful. It's refreshing to find a mechanic shop like this.

Norman International has an amazing staff and they do excellent work. Finally a mechanic you can…read moretrust!

I had a great experience here. I ended up getting a great car at a fair price. I worked with…read moreStephan and he was great! Very patient and understanding. He listened to what I was looking for in a car and made some suggestions. He was also happy to bring cars from other locations for me. I highly recommend this location and Stephan. I usually hate the car buying experience but this was smooth and easy. I don't remember the names of other staff members but they were also friendly.

Where do I begin? Valerie and Jasmine are beyond exceptional. The level of customer service and…read morestanding on business is unmatched. Everything that I requested or asked it was delivered and with a smile. The upfront and no BS attitude was something that I truly appreciated and wished more people in a customer driven business would adapt. They made my first used car purchase experience seamless and truly top notch. If you're looking for A+ customer service, great prices, and nice vehicle options then please go pay Enterprise and Valerie a visit. Trust, you won't be disappointed. Oh, and I can't forget about the rest of the team you all are very welcoming and professional as well! Great leadership Jasmine and great salesperson skills Valerie!

Well oiled machine of a service dept. fast intake and follow up. No upselling. Great staff. Thanks…read moreJennifer

I've been coming to Fox Ford Lincoln for years since moving to the city back in 2014. I always…read morethought they provided good service at a premium price (being a dealer in the center of the city, I expected and was happy to pay the additional premium for the convenience.) Right after they switched to the Murgado brand, I brought my Ford Escape in for an oil change back in January of this year. I noticed immediately after the oil change that the plastic tray that covers the bottom of the engine would fall off and drag on the road. I bought some additional screws and that held me over until the cover continued to lose the screws and detach and today I asked them to fix it when I came in for my scheduled oil change. Parallel to this, I asked them to check a seatbelt in the rear that wouldn't retract. They said it'd be $280 for the diagnosis and the majority of the time, they can fix it. Okay. They have my car all day and tell me I have 45 minutes to come pick it up because they close at 6 unless I want to wait until tomorrow. They said it'd be $1200 to replace the seatbelt (they couldn't fix it) and $600 to replace the bottom cover. I denied both. I talked to my service advisor, David and explained that they caused the issue with the bottom cover and he lied to me and said they didn't need to remove the cover for an oil change. He also said they couldn't cut the part hanging off because it was covering a key part of the engine protecting it which also ended up being false. They also charged me $30 to put new screws in without fixing the problem. When I arrived and complained to the manager, they did nothing to fix the issue (saying the car was "old") and still charged me $440 for the oil change, 3 screws and seatbelt diagnosis Oh, and did I mention when I looked at the bottom and did a small minor tug, one of the screws came right out. I also disassembled the back seatbelt myself, and I fixed it within 2 minutes of messing with it. I'll never be back. UPDATE: I took the cover off the broken seatbelt and messed with it for 5 minutes and was able to fix it. I asked the service manager for a refund for the $280 and they said they'd send me a check. 20 days later, I never got the check, so enjoy the chargeback on my credit card. STAY AWAY!

I recently brought my 2017 Porsche Cayenne to Autohaus on Lincoln Avenue after first taking it to…read morethe Porsche dealership. The difference in both pricing and customer service was remarkable. The dealership charged me $550 for an oil change, while Autohaus would have performed the same service for approximately $250. I also had my front and rear brakes replaced, along with an alignment, and saved well over $2,000 compared to the dealership's estimate. Gary and his team of highly skilled technicians did an outstanding job. Their expertise, honesty, attention to detail, and fair pricing are exactly what you hope to find when servicing a high-end foreign vehicle. The work was completed professionally, on time, and with excellent communication throughout the process. It is refreshing to find an independent shop that delivers dealership-quality service at a fraction of the cost. I trust Autohaus completely with my Porsche and would highly recommend them to anyone looking for exceptional service on European luxury vehicles. Five stars are not enough. Thank you, Gary and the entire Autohaus team, for a truly outstanding experience!

I've been coming to AutoHaus for years, and they continue to impress me every single time. The…read moreentire team is incredibly friendly and makes you feel welcome the moment you walk in. They're always responsive, quick to answer questions, and great at keeping me informed throughout the repair process. Most importantly, the quality of their work is consistently excellent. I trust them completely with my vehicle because they're thorough, honest, and clearly take pride in what they do. On top of that, their shop is spotless and well organized, which really reflects their professionalism and attention to detail. It's not easy to find a repair shop that checks all the boxes, but this one truly does. I wouldn't hesitate to recommend them to anyone looking for reliable, high-quality car service.

Back Again! If you're looking for a dealership that actually delivers on what it promises, I can't…read morerecommend Berman Subaru of Chicago enough. I've owned a lot of cars over the years--from BMWs to 300Zs--and after driving the Subaru Crosstrek for nearly a decade now, I can confidently say it stands in a league of its own. It's the perfect balance of size, shape, practicality, and everyday performance. I was never chasing high performance--I wanted something reliable, comfortable, and capable in all conditions--and the Crosstrek has consistently delivered, whether I'm navigating city streets, cruising the highway, or taking on backroads. Berman has been my go-to dealership from the very beginning, and for good reason. The team is always professional, straightforward, and genuinely helpful. Pricing is very fair, the process is smooth, and their service department has been consistently excellent over the years. A big shoutout to Daniel Szontagh--he made this latest experience just as seamless as the others. No pressure, no gimmicks, just honest help and great communication. I recently traded up to the Crosstrek Hybrid, and even after just a few days, all I can say is: wow. The previous models were great handlers, but this one takes it to another level. It feels incredibly smooth, connected to the road, and surprisingly comfortable--even over Chicago potholes. It's refined without losing that fun, capable feel that makes the Crosstrek so enjoyable to drive. If you're in the market for a Subaru--or even a quality used car--do yourself a favor and check out Berman Subaru. And if you can, ask for Daniel. You'll be in good hands.

Great experience at Berman Subaru! I came by today to get a new stereo system put in my car. I had…read morean appointment and pulled right into the service garage upon arrival. The team greeted me and got me checked in super seamlessly. They let me know it would take about 2 hours for the installation and then showed me to the waiting room. There are two spaces, one bigger one with tables and chairs, and the other with some desk space. I was able to camp out at one of the desks to get some work done while they worked on my car. There is wifi (not the best so I tethered to my phone) and coffee available. Before I knew it the 2 hours was up and my car was good to go! They even gave it a quick wash while it was back there (even though we got it fully serviced and detailed about a month ago). The team is awesome and super responsive. Since it's also the dealership, there were able to do multiple services free of charge (including the new stereo!) They do a great job of building relationships with their clients to keep them coming back. We've been bringing our Forrester here since 2017 and will continue to do so.

Ok I searched the internet for a vehicle I come across one I liked but it was in Chicago…read more... Against my better judgment I took the drive to go look at it. It was everything the dealer "Chris" said it was. This car was beautiful and showroom condition I was so surprised for it being a 2006. Chris was extremely honest with me which was a surprise to me. Chris is not like other salesmen I've had dealings with in the past. Polite and accommodating to my needs. Met me Saturday morning and test drive car and breezed through the paperwork and drive it home to mid- Wisconsin So if you wanna buy a nice used vehicle I totally recommend CarsRUS Chicago. You won't be disappointed

The people are very kind and patient, trying to get you the best price possible with great cars…read moreavailable

Arnela is amazing! Very nice to speak with and made this the easiest car buying experience I've…read moreever had. Thanks to her and the rest of the team. The gentleman in finance was also very helpful in answering my questions. Drove my new Golf home and couldn't be happier about it.

I bring my 2022 rogue for a recall on the engine, the check engine light was on and the letter that…read moreI receive on the mail clearly said that I have to wait for the check engine light to light up with other warning lights to bring the rogue for inspection and to do the recall, so I have all those lights in and all the symptoms for the recall, and I'm been waiting for more than 5 hours and they said they can't do the recall because I have another problems that needs to be fixed, whe the letter clearly said that all of those symptoms are consequences of the mal function on the engine, they expecting me to paid $250 dollars for nothing they're not returning my vehicle till I paid, I never was advised of the extra cost and I never agree to paid that money now and they offered to finance are you serious?? And being a costumer for over 5 years and they treated me like garbage today I will never recommend this place to anyone for sure, is over 5pm and still waiting I get here at noon .. avoid this place

I want to give very loud "shout out" to Eric Cardona who was patient, sympathetic and…read moreunderstanding as my 80 year old mother transitioned from financing a vehicle into leasing a vehicle. I wish all salesmen were like him. Thank you Eric

Victory Toyota Midtown had a convenient location, right on Cicero. The dealership looked clean…read moreinside. The waiting area looked clean as well and organized. They looked like they had a lot of people working there. The staff appeared particularly attentive. The waiting area appeared clean and well-organized.

Purchased my G252012- performance has been awesome - Until…read morelast month - A new electricity was installed - All of my music etc including My Wifi connecton is not working I can no longer use my phone in my car I don't know what to do - I called for assistance... There has Still been No Reply- Im heart Broken and shattered- I was given any information on getting my car in such Dis order - No one has given in HELP.....

I had the misfortune of bringing my QX80 here for a used vehicle inspection. To summarize, my…read moreinteraction with them was plauged with gross incompetence and outright fraud. Ultimately they refunded me for the service performed, but on a follow up appointment demonstrated the same basic lack of competence on their flagship vehicle - the QX80, and cost me thousands of dollars in additional repairs. When I brought my vehicle there in August 2025, right from the start the serivce advisor Eddie refused to review and discuss my list of known issues. His only interaction with me was saying he was having problems scanning the barcode with the VIN on my car, and that this inspection would cost me $405. A few hours later when I returned to pick up the vehicle, while reviewing the report I was astounded to see that everything passed, except for the power lift gate, adaptive cruise control radar and horn. I appealed the findings of this inspection to Eddie, even taking him to my vehicle and showing him that the engine air filter was so dirty it was black, he pushed back and supported the findings of "Technician 98" and it was in perfectly acceptable condition and did not require replacement. When I went to pay, I saw that Eddie had tacked on unauthorized and fraudulent charge of $37.65 for "non attributable supplies and services", the only possible shop supply used here was a single paper towel to wipe off the oil dipstick, as to how that would cost $37.65 perhaps they used a sheet of gold leaf? Of the issues with the vehicle: - Contrary to their report the horn functioned fine. Eddie refused to say how they determined it was faulty unless I paid him $225 for "diagnostics". - The adaptive cruise control radar having a DTC code for being blocked was already known. It was the first thing I noticed when I picked up this car is that the license plate was blocking the radar. Instead of just telling me they could install the license plate elsewhere on the bumper, Eddie demanded another $225 for "diagnostics" to determine why the radar was blocked. - The tires on the front axle had 4/32" of tread depth and more than 73,000 miles on them. Illinois state law requires them to be at least 4/32" of tread depth, and the manufacturer rated the tires for only 70,000 miles. Instead of telling me they required imminent replacement, Eddie just listed it as a "caution". - Both front brake rotors had a deep groove cut in to them, several thousands of an inch deep. The factory service manual says they should be replaced if it is more than 6 ten thousandths deep. Instead of failing them as the service manual indicates Eddie listed them as a pass. - The emergency/parking brake was non-functional, the factory service manual says it should be able to keep a vehicle stopped after 5 or 6 clicks. Mine required 14. Eddie listed this as a pass. - The windshield washers were severely misasligned, Eddie marked them as a pass. - The windshield wipers had significant problems with streaking, Eddie marked them as a pass. - Passenger compartment air filter was extremely dirty and filled with leaves, Eddie marked it as not applicable. - Engine air filter was so clogged it had turned from white to black, Eddie marked it as a pass. - The vehicle had the wrong battery installed - a size 65 instead of size 27. A size 27 battery has 50% more capacity. Eddie marked it as a pass. - The transmission had a problem with shuddering, instead of inspecting it or the fluid, Eddie marked it as not applicable. - The only actual problem they had managed to confirm is that the power lift gate was broken. They wanted an additional $225 in diagnostics to tell me that the motor needed to be replaced. - The on board maintenance computer said the engine oil was past its end of life and required replacement. Eddie listed it as a pass. - The front seats were both defective, one stuttered while moving, the other would rock back and forth on the track, these issues were ignored by Eddie. I ended up emailing the service director Mark, and he convineced me to ultimately brining my vehicle back to Berman Infiniti so they could try again, to refund me the $445 paid for the inspection, and file a warranty claim to cover the service. I prepared a 45 page report for Mark showing him everything which was wrong with the vehicle, pictures documenting these issues when possible, and excerpts of the factory service manual as an authoratative source as determining if an issue existed. Mark filed the warranty claim, and due to the amount involved the warranty company wanted to send out an adjuster. A few days later the adjuster denied the claim. Eddie at Berman Infiniti refused to tell me why, and when I contacted warranty company I was given reasons such as not being to inspect the power lift gate motor, as the technician at Berman couldn't figure out how to manually open the door. So thanks to Berman Infiniti's repeated incompetence, I ended up having to perform these repairs myself.