If it was possible to give someone negative stars, no one deserves them more than Sierra Auto Group. Oh how naive I was to think that I could get a 2012 Honda Civic with a clean Carfax and that the mechanics would be honest about it's history. 2)For starters, my car only came with one key and when asked the dealer he said he would check on it that there should be another but by the time I was leaving he said there wasn't, but that I could get a deal some place nearby. 3)Within a week of having my car, all of the sensors started going off, and 4) the phone charger didn't work, and when brought in the car I was told they weren't Honda Specialists and that it was still under warranty. 5)I took the car to Honda, who said the car was on warranty for whichever was first: 2 years or a certain amount of miles, and that it was over 2 years. I was told the car was never in an accident, which was a total LIE. Not only could I tell that the body had been welded all over after my excitement over the deal wore off, the engine is too little for the car and none of the parts were the originals. My car doesn't even accelerate fast enough on the highway. My "accident free 2012 Honda Civic with 7.5 thousand miles for almost 16k" had a completely rebuilt engine AND had been welded on the body meaning the title should have said SALVAGED not original. Be smart- never buy a car from Sierra Auto Group. For what it costs in maintenance within a year will make you wonder why you didn't buy the car new in the first place. These people will say whatever you want to hear to sell you a car. read more

I bought a car here and was helped by Jamie. I don't think she still works there but she was very helpful. I had a few issues at first but they were resolved in a sort of timely manner. I was able to obtain a loan from a local lender "Turner Acceptance". I was approved for a 4 year loan but paid the car off in 1year. Please remember when buying a used vehicle, it may come with issues. The vehicle i bought had few issues nothing major. The vehicle still runs and its actually a pretty great car. i was thinking about trading it in but i decided to keep it. Ask for Sean when going there, he will get you set up with a loan. read more

This is a follow up post to the original page that has moved. Owner claimed we lied on our finance application which we did not! Two weeks after them taking our $500 and not returning it we got financed at a traditional dealership with the same documents, which were by the way reviewed by Toyota financial and approved! The guy lies to his own bank by telling them you put $1000 down when in truth it was $500. I'm truly amazed this place is still around! You're better off shopping on craigslist than this place. Just thought I should warn any future customers of what may happen. read more

Juan and the manager were really nice people to talk to and very respectful. Juan the sales representative was very patient to show us the car although he is not really very technical with cars. People here are very approachable. Only concern is I had a good credit score but not sufficient credit history so I felt I was treated with bad/no credit. I was offered a 24.99% APR for a basic 2012 Toyota Yaris. Other than that, they are nice people to deal with. I just didn't take the bait. read more

Buyers beware. Please do your own carfax before purchasing any vehicles from this place. I worked directly with the general manager since my sells guy left. I asked the manager if the car had a clean title and he said yes (not knowing I had already did my own carfax) I asked him a 2nd time again he said yes. I told him he was lying and that the car did not have a clean title, so he dropped the price about 5k. Stupid me wanted the car, so bad I still went ahead and brought it. As soon as I left the lot the engine light comes on. I immediately took it back. He said not to worry and that he will take care of it. I broke the car back in and he told me "what do you expect me to do". Let me not forget that after my purchase he asked that I write a review. They have shady alley mechanic working on the car and body shop that is also questionable. PLEASE DO YOUR OWN CARFAX to be grateful you did! read more

Pretty disappointed with this location and staff. Purchased a car from here about 2 years ago with many promises upon the vehicle & how swearing how it's in great condition. Let me just say I had no choice but to stick with the car due to personal and financial reasons but I will without a doubt be selling it asap. My car has been in the shop far too many times, they have become uncountable. Everything that was claimed to be taken "care of" or "working as new" definitely far beyond the truth. I understand that dealers and salesman will expand the truth & do whatever it takes to sell but there's always a limit especially when one's life can be endangered. Long story short I nor anyone I know will not be purchasing from this location ever again unless the game changes & they mean legit business with no bullcrap. read more

I bought two cars in this dealer I hope the person who was asistent me was really good person but they managers are to stressful with us. They offer us if we bring people to buy cars recommend they say we got 100 in gift check we did was in November 2015 we are in march 2016 and that is coming yet. When I call to ask they put me in hold 35 minuts I know it's to long but when I call back the managers they are available or they said they got new account member and is new they are learning well. I don't recommended to people any more. read more

If I could give this place NO STARS I would!!! DO NOT BUY A CAR FROM THIS DEALER!! I REPEAT..DO NOT!!!! I should have known better!! It was a 08 GMC Acadia, beautiful, but little did I know all this was going to happen. The service was good or so I thought, they definitely tried to help me get approved with a finance department. Tony sure did lie to the finance department and told them I had initially paid more as a down payment just so I can get approved. I told him I didn't have that money and I would need some time to pay it off, he was okay with that he just mentioned to not tell the finance dept that when they call. Well within the first week of me buying the car with them the check engine light came on, the speakers popped, and one of the windows was not going down. I took the car back to them && they said they had "fixed it", that the check engine light was due to the gas cap, so they replaced it, they also "fixed" the window and the speakers. Few weeks later again it happened, they claimed that they did not and were not going to have a mechanic in the facility and that I was on my own. I called them yesterday and they told me Tony was no longer working with the company but for me to bring the car in and they would have it checked and see what they could do for me. I took the car back today, Mario told me that there was something they could do but that in order for it to work I would have to pay the remaining balance. I told him I could do payments but that the full amount was impossible for me to get. Little did I know all they were trying to do is reel me into their scheme. They tried to hold my car hostage and told me I was not going to get my car back until I paid the full amount!! I admit to causing a scene in there but what this dealership is doing is not right!!!! I called the police, the FTC & the BBB and filed a complaint. They ended up bringing my car to the front and gave me my car keys after they seen what I was doing. Do not buy any cars from here. they will do the most to get you to purchase one but don't fall for it. Check out various dealers before purchasing a car, don't fall in love with just one, because that's exactly what I did, look where it got me. OOOHHH &&& the way they were going to fix my car is by running the warranty as if my transmission was messed up and they were going to get the $ to "pay for it to get fixed" but in reality they were going to fix the speakers, the window, & the check engine light issue. WHAT A WAY TO RUN AN ILLEGAL BUSINESS ABAS!(that's the owners name) read more

I came here and got ripped off and they sold me a lemon when I chose the car to buy(2001 Honda civic coupe ex) the driver side belt buckle wasnt working properly and clip on so I told the dealer about it about they said before they sold me the car they would fix the seatbelt instead they gave me a free exterior car wash and the salesmen said "very nice very good car " and looking at the car shining I trusted him as soon as I drove off everything was fine until 4 months later the ac stops working , all my suspension needed repair , my battery fuse and battery were messed up and the car started jerking and having transmission problems the car was listed for 5900 and I brought it down to 5400 after interest it came out to be around 9k and I spent 3k to fix it up and the repairs are still going this is the worst decision I've made so far ever in my life and I recommend you avoid this place at all costs ... If you want to buy a car here your better off jumping off a cliff read more