I bought my Acura here and the prices were great as well as the salespeople…read more . Fanciest car dealership with foods and hit cocoa and coffees

Via the website, we expressed interest in a specific used car that matched all the things we wanted…read more- manual transmission and color made this a very unique find. Was immediately contacted about coming in for a test drive. Scheduled a test drive and, day of, while on our 90 minute drive to dealership, was contacted and told that the car couldn't be located. The car couldn't be found for two days. Eventually it was supposedly located at some outside vendor...for the next two weeks it was a bunch of run arounds and we eventually found a similar car at a cheaper price with fewer miles and better upgrades through another dealer. Their overall organization needs improvement and the people who answer the phones need a serious 101 on costumer service. Just an exhausting overall experience. Will not consider this dealership in the future.

My husband and I had a wonderful experience at Honda of Downtown, where we recently traded in our…read moreancient Civic for a CR-V. I would like to especially highlight the excellent services provided by Wilfredo Aguilera and Jonathan Wilson. Wilfredo never pressured us, was kind and easygoing, and answered all our questions. There were some challenges in the process that were completely our fault and both Wilfredo and Jonathan were incredibly patient with us. I strongly recommend Honda of Downtown to other folks looking to buy a car.

I went here today. And thought this place was outstanding. Great Customer Service. Everyone was…read morevery helpful.

I recently stopped by Baha Auto Sales while searching for my next vehicle, and I had a great…read moreexperience. I was greeted by Dee, who was extremely helpful, knowledgeable, and made the whole process feel comfortable without any pressure. The dealership itself was very clean and well-organized, with a wide selection of vehicles that were all in excellent condition. A few that really stood out to me were the Rivian, Kia Telluride, and a beautiful Benz--definitely something for every style, whether you're looking for family, luxury, or sport. The pricing also seemed very reasonable compared to what I've been seeing elsewhere. I'm still doing a bit more research before making my final decision, but this is definitely a place I'll be coming back to. If you're in the market for a quality vehicle with great options, I'd highly recommend checking out Baha Auto Sales.

My grandson recently purchased a 2020 Tesla from this dealership..if you want to call it…read morethat....they LIE!!! He was told they inspected this vehicle and did some nice updates before selling to him...LIE...they did no such thing...they stated they replaced the 12 volt batteries..NOT...he has had this vehicle less than a month and we had to replace the batteries today..they were the original battery..Better yet.. last week the AC Compressor went out..that was addt $3300.00.. piece of SHIT!!!. They delivered the car to him at 2:00 a.m. in the morning...yes you heard me 2:00 am ..Who does that kind of shit to people but a crook...It also was delivered with small crack in the front windshield.. This is unreal.. Contacted the company a couple times but never returns the call..How about that for customer service...Terrible experience for a young man buying his first car himself...W as so proud...Then you get this!! I bet Morgan and Morgan could have a field day with this ...so if you plan to buy a vehicle from this place...Runnnnnnnn as fast as you can... Don't let them do you the same way!!!

Victor the mechanic at the service department is excellent!! He does Quality work and very precise!read more

Beware of service over charges ... they wanted to replace my engine for $18,000; a local repair…read moreteam fixed for under $3,000. Over 3,000 miles later and I'm feeling there's something rooted at McGrath Lexus Service (Chicago)

Great customer service got a Hyundai Santa Fe driver great they will work you if you good credit…read moreor money down 2 car there

This place is a scam they told me I was approved for a car had me sign all this paper work put my…read moremoney down pay for plates insurance & everything the called me in to do work on the car that should've been done before they gave it to me & never gave me the car back tried reselling it to my nephew for cash money and will not give my money back coming up with all kinds of excuses very unprofessional and when they in a jam they swear they don't speak too much English very bad experience

Recently purchased a custom 2026 BMW i4 xDrive40. From saying hello, test drive of a stock model,…read moreto customer ordering the vehicle from Munich- Louis Gallo made the entire process extremely easy (and fast)! In and out in under 90 minutes, the vehicle only took two months from order, ocean crossing, to delivery. As soon as the vehicle arrived, Louis had the vehicle ready for pickup same day with a full charge, and had all the paperwork ready for signing- again, with the paperwork and a very detailed tech demo and setup, in and out in under two hours. Very happy with the customer service, communication, and professionalism of the experience! If you're in Chicago and looking for a BMW, I'd highly recommend asking for Louis Gallo!

Five stars for Alan and Sinny at Perillo BMW! They were amazing to deal with, super helpful, and…read moremade the whole experience enjoyable. I walked away with a great price on my new car and a fair trade-in value for my old one. Highly recommend working with this team!

This is an update to my review on 4-16-24 These guys are the…read morebest! When I purchased the vehicle The "government fee" on the contract was more than had been explained to me. I almost gave up on the sale but decided a few hundred dollars wasn't worth starting over with my search for a vehicle I liked. Instead I just chalked it up to buying a car in Chicago and figured it was an additional fee the city charged. Fast forward to today. When today's mail came I was surprised to find a check from Fox Ford repaying me the amount they'd over collected. That shows the level of integrity this dealer has. From now on Fox Ford will be my first visit when looking for a new car.

NEVER buy a car from here. I bought a Bronco 2022 which only has 30,000 miles thus far and…read moreunfortunately I have had to take my car in for 6 recalls although I know it it's not the dealerships fault as they did not build my car I do expect because I bought my car from them that if there is an issue I can be convenience while my car has its repairs done. Unfortunately for me this has not been the case they are SO unprofessional each time I have made the appointment they have not followed through with what they said as far as picking up my car or making sure I can have a ride home while repairs are being made this place is HORRIBLE! Save your money and go somewhere else! They have attitudes and seemed bothered with simple questions. If I can give a 0 as far as stars I would.

We bought our 2027 crv here and was done quickly and professionally Benny Alvarez was good. Good…read moreplace to buy.

I originally was so unhappy and things didn't go right initially, but Steve Hoggel stepped in after…read moreI emailed him and made it right. He was sympathetic and understanding. He is a man of integrity and his word and I would definitely use his dealership again. I was very impressed with his promptness and understanding of the situation. He made it right and we're so pleased. We would definitely buy again from them !!thank you Steve ! You are a man of your word and we were so impressed with your diligence and integrity in following through and making this right.!!And our thanks to your dealership for making this right! We will most definitely buy from you again!! Our sincere appreciation and thanks!!

Ok I searched the internet for a vehicle I come across one I liked but it was in Chicago…read more... Against my better judgment I took the drive to go look at it. It was everything the dealer "Chris" said it was. This car was beautiful and showroom condition I was so surprised for it being a 2006. Chris was extremely honest with me which was a surprise to me. Chris is not like other salesmen I've had dealings with in the past. Polite and accommodating to my needs. Met me Saturday morning and test drive car and breezed through the paperwork and drive it home to mid- Wisconsin So if you wanna buy a nice used vehicle I totally recommend CarsRUS Chicago. You won't be disappointed

The people are very kind and patient, trying to get you the best price possible with great cars…read moreavailable

If you are purchasing a car please see George! He was amazing! He's a good guy and gentleman. No…read moreschemes and scams. I do feel like I was overcharged for the extended warranty by the finance department and that leaves an icky feeling in your heart and mind. I felt like I had to rush and make a choice without researching extensively the extended warranty prices and once I saw some other quotes I was disappointed but that has nothing to do with George.

We brought in our vehicle after it stalled on 90/94. We were traveling from out of town, and we had…read moreour toddler with us. While I'm glad that were able to get a service appointment for early on the next day, the appointment took a total of 4.5 hrs. We had initially been told that the diagnostic would only take about 1-1.5 hrs, and it wasn't until about two hours later that we were informed that these diagnostics could take a long time because of having to charge the battery, and we could have a lift to anywhere within a 5 mile radius. Since we had a squirmy toddler with us, having this information much sooner would have been helpful. Ultimately, we were told that they could find nothing wrong with the vehicle and that the error could have occurred if we were running on low gas for too long (which we did not believe was the case). They told us that they had cleared the codes and that we should be fine. When I reminded them that we had a long out- of-town drive with our toddler, they gave us the same assurance. We left Chicago, and the vehicle stalled again after being on the road for around 7 hours. It first showed an error code within 1.5 hours of driving, but since the code disappeared after restarting the vehicle, we thought that we would be fine. It again appeared as we were continuing to drive, and the vehicle finally stalled as we were driving on 55 south. We had to get a tow, and the vehicle is currently being serviced at Ackerman Toyota in St. Louis. We would like to be contacted, and moreover, we would like either a refund or a credit to our vehicle's work at Ackerman since our vehicle was not actually serviced. Most importantly, our toddler was put at risk. We gave them the opportunity to make this right before we posted a public Google and Yelp review. They chose to not even contact us.