Been a patient for 6 years on & off and have always been pleased with the service and advice I've received. Dr Melhuish is very knowledgeable about the mechanics of the foot. I'm a runner and and didn't want to here the " you need to stop running " speech regarding my Plantar Fasciitis issue. I was fitted with a custom set of orthotics and a stretching/ recovery plan which seems to have worked. Thanks for getting me back in the game. read more

Had to wait 45 minutes to see the Dr. She did not wear gloves or wash her hands that I could see. She did not address my problem directly. The whole time I was there she kept saying that her products would help me out. She also had a very low opinion of prescription drugs and over the counter drugs .$256.00 later we walked out. read more

Two appointments canceled due to staff shortages- wonder if business will survive- staff seems stressed!

Their website looks like a great place to go... WRONG! No one answers the phones or returns calls. I started getting text message saying they only communicate by text messages. So I sent a text saying I would like to make appt. NO RETURN TEXT. I went over there, and the Doctor came to the door. She was VERY unfriendly. I told her I had left messages and no one called me back. She said "I do not have any staff." Next question "What type of insurance do you have, Medicare Advantage?" I said no I had regular Medicare and Blue Cross Blue Shield. She said "I'm only seeing CASH patients now, and you don't seem like a good fit here.". OMG how RUDE. She said something about getting her billing insurance straightened out. Something is REALLY WRONG here, with her behavior. Angry, condescending woman. WEBSITE is completely false, NO STAFF, but there was an elderly lady sitting there behind the desk. Don't know how she is paying for her big office. Unbelievable. read more

The doctor was great but their billing practices are a bit shady.Be ware! Also on my first visit they wanted all my info done on line and when I explained to the girl I wasn't good with computers she handed me a lap top and said today is a good time to learn and to go sit down. HOW RUDE IS THAT! read more

Rescheduled on me twice, then cancelled my appointment 10 minutes prior stating I had to arrive 30 minutes earlier than my appointment for paperwork. Took off time at work for this appointment. Horrid service. read more

We had an appointment at 11:00 am told to be there ten minutes early. So we were on time checked in and sat in the waiting room for a hour. Haven't even been called back to a room yet. My time is just as valuable. We got up and walked out. Would not recommend them. read more

I had an appointment about 6 months ago to have my nails looked at and trimmed. All was good and the suggested some products that I had bought there for nail fungus. So a month ago I scheduled another appointment to go over the issues and get my nails trimmed again. The very day of my appointment they call to tell me they no longer do nail care. I asked when they decided that and she said Monday. It is the Thursday after and now they let me know. Sheeesh read more

I believe Dr. Melhuish was milking my account with follow up appointments and what transcribed therein. No lab tests were ever taken in her four year long treatment for a foot fungus. At each visit she explained how difficult it was to kill the fungus. Another doctor pointed out there was no fungus with a lab result. So maybe the fungus was cured, but lack of lab testing and the encouragement for follow up visits (239$) seems the wrong way to treat a patient. read more

Dr Melhuish is extremely knowledgeable and caring. She goes to great lengths to thoroughly explain your injury and her treatment plan. I am so glad I found Sierra Foot and Ankle. I am getting such personalized care. Everyone who works here is so personable and kind. read more

It's been about a year since my wife was seen here, though hopefully things have improved...She was seeing the young male doctor there for 5 months for foot issues, with no results or even a clue of a diagnosis, he was very nice/professional, then up and quit and left. When seeing the main doctor her concerns were dismissed with an upset, stressed out bedside manner like my wife did something wrong. The organization of getting labs, any follow-up care and any true guidance were staggeringly inefficient, non-existent. The office manager was constantly rude. The quality of care, treatment, and massive disorganization forced us to stop going there. read more

I've been dealing with nail issues for over ten years from trauma caused to my nail from wearing the wrong size ski boot. I had previously gone to a podiatrist in Southern California that said there was nothing to be done. After this long I finally decided to see someone again, and I'm so glad I did. Dr. Melhuish is so knowledgeable, caring and thorough, and we have a long term care plan in place. I only wish I would have found her years ago. Highly recommended ! read more

I had been seeing Dr Melhuish for a few years with a tendon issue in a toe. She had diagnosed what the pain was in my foot, I was grateful. Although the injury has taken a long time to heal, she told me it would. Every time I was in for an appointment the staff was always welcoming knowing my name & assistants knowledgeable. I appreciated the time Dr. Melhusih would spend talking with me. I would definitely recommend Sierra Foot & Ankle and want to thank them for their service and kindness. read more

I was looking for someone to remove a bone spur. Instead, I was advised to waste my money on orthotics that merely made my pain worse. When I put them on, that was my 1st observation - and I was told that was what was expected. And how is that going to fix my problem? Extremely unprofessional. I've never been subjected to having someone in the health care field game the system to make money off of me. It's disgusting and unethical. If you go here, be sure to be a very active advocate for yourself. Don't let them sell you a new engine when you need an oil change. They'll have you schedule an appointment for no reason so that they can charge your insurance company. They'll take a deposit from you for a service that they know will not be completely covered and then not return what remains. They'll advise you to do whatever makes them the most money. They'll bill you directly when your insurance company is slow to pay - and then have someone in the office explain to you why health care is so expensive. And don't go to podiatrist when you know what you need is surgery. So many lessons learned.. read more

Victoria was very bright and reached even further then her own knowledge to help me figure out my complex injury. The visit did not feel rushed and no possible problems were over looked. I loved that she showed me the exrays and explained to me in detail what I was dealing with. This place is not cheap, but you get what you pay for. Expert advise and options! The only thing I wish about places like this is that you didn't need a referral to be seen. I spent almost the same amount of money letting other doctors guess what my injury could be as I did on my visit here. Money I would have rather spent on this visit or further treatment at Sierra Foot and Ankle. Special thanks Dr Melhuish:) Heidi R. read more

In regards to my previous review: Dr. Victoria Melhuish called and explained what happened with the same check being deposited twice. The check scanning software mistook zeros for nines; and it wasn't caught by a human before going to the bank. Dr. Melhuish is taking care that this does not happen again. I appreciate her call and explanation as to how check scanning software isn't perfect. read more

mediocre rating; i understand because when i went there for an evaluation back in 2018. this was on my mind for awhile so i decided to publish this comment. they were rude ; the medical assistant had an attitude because my feet were in bad shape and i asked her to sanitize the station before i laid my feet to be xrayed. she had an attitude and siad a rude comment that i am not going to publish. the service was not great. read more

You have choices of Podiatrist in the area. Do Not Choose this one. Seniors Beware.

Very skilled, competent and friendly Doctor! Great staff that was on top of every detail. Had a big toe issue that had bothered me for a long time, now I am 100% again. My only regret is not going sooner for her help. I would recommend Sierra Foot to anyone who has challenges with their feet, skip the family Dr and go direct to an expert. read more

My husband had a kidney transplant in 2000. He also had an incurable bone infection of the leg prior to that operation. We were referred to Sierra Foot & Ankle, Dr. Melhuish, by our primary care physician when the disease was again active. Dr. Melhuish worked with a disease control doctor to get the infection under control. She had to operate to save the foot as amputation is the only way to completely eliminate this infection. Dr. Melhuish and her staff have given my husband continuous exceptional and successful care so that age 78 HE CAN STILL WALK!!! He's had many doctors in California and Nevada but Sierra Foot/Ankle and staff is by far the absolute BEST!!! The old guy STILL WALKS and we are grateful!!! Granny Marj & The Old GUY read more

My husband went to Sierra Foot & Ankle. They said he had a Fungus issue. We're on Medicare and have the Drug D Program. But they sold him a $50.00 topical cream. He didn't think to ask if they couldn't prescribe a similar medication that would have cost far less. Because he has a annual deductible, we were billed $147 beyond the amount of the bill. They claim it's against the law for them to write the balance off in cases of financial duress; whatever....we're making monthly payments...but they can't even get that straight, because apparently, they have a separate billing agency; yet, when we sent them a check, it was cashed by the doctor's office. Our advice: Patient Beware! read more

Beware serious insurance billing issues. The office manager says they are not an Aetna provider however they are listed as a provider on the Aetna website and when you call Aetna. Not going back. Nor will I recommend anyone either. !!! read more

I went to office with foot issues that have been going on for years and just ignored. I went into the office and the staff was wonderful. I was given a daily regiment and a prescription to take for my issues and a month later feet were 100% better then they were. Wish I would have found this office earlier. I would recommend this office for everyone. They know there stuff and insurance ( even though it is the patients responsibility to know and it is a courtesy of the Doctors office to bill for the patient ) All the Girls know there stuff. read more

My mother enjoyed excellent foot care with Sierra Foot & Ankle for over three years before moving to Reno. After one year of inadequate care I took her back to Dr. Melhuish, who with her assistant worked to restore my mother's foot health. She thoroughly explained the options for possible surgical correction and was very kind and patient with my mother during the appointment. I asked my mother how she would describe Dr. Melhuish; I suggested words like compassionate professional. Mom said she's more than that. She's "determined" and is a person of "moral integrity". Although it means a long drive for my mother to go from Reno to Gardnerville for foot care, we will continue to seek out excellence and will return to Sierra Foot and Ankle for all her foot care needs. Also, the office staff was very informative and helpful in discussing insurance/Medicare options, making things very clear and easy for us to operate the financial aspects of maintaining foot health. Thank you, Dr. Melhuish and Sierra Foot and Ankle! read more