I needed a repair on the Blinds that I purchased there 14 years ago. I called and asked if they did…read morerepairs and they said sure just bring it in. When I arrived, they dropped everything and fixed the blinds while I waited. And it needed parts and they had it in stock. Excellent service.

Great products, kind and knowledgeable staff. Installer was fun and efficient. I would highly…read morerecommend their company to anyone who needs shades.

Wonderful company! We had them come to do our home twice they were so great! Lovely people and…read morequality work! Pricing is absolutely a factor when deciding on window coverings and they beat every other company I researched. The quality of their work is top tier and install was a breeze. I highly recommend this company if you are looking for any window treatments etc.. I can't say enough great things about them and recommend them to everyone!

Sean and the Jackyes Drapery team did an excellent job providing us with window coverings for our…read moreentire home. We hired them twice over course of a year to provide us with pull shades and custom shutters. Their team was responsive, timely and friendly every step of the way. They were good enough to for us to hire them twice and I would definitely recommend them to anyone looking for window coverings.

Just moved to the area and wanted blinds for my new build. Axent shutters blinds and shade gave me…read morethe best quote out of 5 different companies. They were also the fastest to reply to scheduling a consultation and providing me with the quote. They also offered slightly more variety than their competitors too. Very professional and got the job done in the timeframe that they said they would. A sales representative came 1 week, professional measurer came to measure/order the next week and then 2 weeks later everything was installed quick and easy. All of the blinds looked and great and there were no issues or weird gaps.

I had shutters installed by Axent Shutters Blinds & Shades back in June and wanted to live with…read morethem for a bit before writing a review -- and now a few months later I can confidently say it was such a great decision. Chris Louie, the owner, was incredibly friendly and responsive right from the start. After I submitted a quote request online, he contacted me almost immediately and came out with a huge variety of samples. Seeing the different shutter styles, sizes, and widths in person was so helpful because what I *thought* I wanted actually changed once he walked me through the options. He really took his time explaining everything, which made the process much less overwhelming. I also appreciated that he gave me a few days to think it over instead of pushing for a quick decision. After comparing everything, I decided to go with Axent -- and I'm so glad I did. The pricing was fair, communication was excellent, and the delivery and installation went smoothly. The install team was fantastic. They worked efficiently, cleaned everything up, and even vacuumed before leaving -- it honestly looked like they had never even been there. Helpful tip: if you're unsure about shutter sizes or styles, ask Chris to walk you through the differences in person with the samples. It makes choosing so much easier. Final verdict: absolutely worth it.

We love our new shutters from Made in the Shade…read more We desperately needed new blinds for the kitchen and family room. We received three reasonable bids, but Made in the Shade was our best option after a small negotiation. Chelsea did a fabulous job explaining what was available to us. She listened, had a great sense of humor, and allowed us to ask questions and explore different design options. We even met Brando, the owner, who came out to discuss our order briefly. Then Josh came out to install our 5 new shutters. He was fast, very polite, and did a wonderful job. There are many options for new shutters, and perhaps, once they are installed, who you purchased them from will not ever be noticed. But we all know the problems that can occur with delays, poor installation, and sloppy workmanship. Made in the Shade was incredible, a joy to work with, and very high quality. The shutters arrived two weeks earlier than promised, so if there was one downside, it was that I had to hurry and paint the kitchen--not much of a downside. We highly recommend Made in the Shade.

We placed an order for curtains that included both the products and installation. Chelsea, the…read morerepresentative who came all the way to our house, spoke at length about how this was a family-owned business and how they stood by their service, bla bla bla. But since taking our money, she's completely stopped responding to messages. It's unacceptable and unethical to treat customers this way. If you come across Chelsea working with any curtain or window treatment company in the area, be extremely cautious. This experience has been a nightmare and I wouldn't want anyone else to go through the same thing!

This is a great store, I've worked with them a few times and they've been incredibly helpful. I…read morelove their large selection and they're very attentive. Megan was specially helpful with me today on a very small job that I think most people would find it not worth dealing with.

I recently had new flooring installed throughout my home. I chose Youngs because I have used them…read morein the past with great results. This time was no difference. From selecting the product with Megan to the seamless install with Mike and son. I could not be more pleased with the final effect.

Trevor and his team did a perfect job installing the custom blinds he helped us order. Best work…read morefor the best price thank you Trevor!

I'd like to update a three star review I left last month mostly for non-responsiveness to a repair…read morerequest. One of the battery had an issues with golding a charge on the roller. Trevor did reach out shortly after that review was left and we clarified that we should still be under warranty because the work was done within the year. He ordered the new part and installed it a few weeks later. This is the second time for replacement on this part, so hoping it will hold going forward.

Great experience, I went through Costco and Geordi Laffoon was the consultant assigned to me. I…read morenever felt like Geordi was trying to upsell me, window treatment is just a little expensive. However, Costco provides you with a gift card if you're using this service and Geordi let me know all about the value in that. We've done two projects with Graber now and the second one will be done by the end of May. The shutters look beautiful and are 100% worth your time if you're looking to upgrade the look of your home.

No Means No Awful…read moreinteraction with COLBY, followed by ALMA. Initially, Alma was very personable and scheduled the consultation. Everything was smooth, friendly, and easy. Then Colby showed up at 4:25 p.m., 25 minutes after the scheduled appointment time, and immediately had an attitude. I tried to end the meeting shortly after he arrived because I had an obligation at 5:00 p.m., but more importantly, because of his demeanor from the moment he stepped into my house. I told him, "We're going to have to do this another time." He chose to ignore what I said. Then I said, "We're done here." He didn't budge. I then said, "Please leave my house." Instead of leaving, he explained that there was supposedly an hour-long arrival window. More on that later. I repeated, "Please leave my house." He still didn't leave. Instead, he said, "I'm UPSET with YOU because I tried calling you three times yesterday and you didn't return my call. When customers don't return my calls, it tells me they don't care." I received ZERO phone calls from Colby the day before. See attached call log. At this point, I was genuinely becoming concerned and raised my voice: "PLEASE LEAVE MY HOUSE!" There should NEVER be a situation where a customer or potential customer clearly terminates an appointment, asks a business representative to leave their home, and that representative refuses to leave immediately. I'm not going to lie, by this point I was concerned enough that I was considering calling the police. After Colby finally left, I called Sun Blinds and spoke with Alma. I was obviously upset about Colby's behavior. Initially, Alma handled the call well, but unfortunately, she also lost her professionalism. She said, "I wish you had told me that you had an obligation at 5 p.m. We would've never scheduled that appointment with you and wasted our time." I was appalled. Potential customers are a "waste of time" when scheduling gets complicated? Alma then had the nerve to tell me, "Usually we have a two-hour window." That makes her response even more puzzling. There was no need to try to make a potential customer, who is literally prospective business for the company, feel guilty about an appointment that went badly because of the company's scheduling and its representative's behavior. Alma, some thoughts are better left unsaid. For the record, during my initial call, I specifically asked Alma how long the appointment would take. She told me, "About an hour." Had I been told there was also a one- or two-hour arrival window, I obviously would not have scheduled the appointment that afternoon. Never again. I ultimately called the Elk Grove Police Department to document the incident because I was sufficiently concerned about Colby's behavior that I wanted a record of what occurred in case he returned to my home. No customer should have to repeatedly tell a company representative to leave their house. Once someone says, "Please leave my house," the conversation is over. No means no.

We couldn't be happier with River City Windows. They replaced 18 windows and a sliding door for us,…read moreand the whole experience was excellent from start to finish. This is a great local business that's genuinely easy to work with. Everything was smooth from the very first email quote, to a personal product demonstration, to scheduling the install. On top of that, they came in at the lowest price compared to two other competitors we got quotes from. The install crew showed up on time and were friendly and professional. Honestly, everyone we dealt with was professional from the initial sales appointment all the way through installation. The crew was incredibly efficient too, from the install itself right through to cleanup. We also had a chance to see their service after the sale. When our sliding door glass shattered and needed to be replaced, we called River City Windows and they ordered the glass right away. Within a couple of weeks, the sliding door glass was replaced with no hassle at all. Highly recommend River City Windows if you're looking for quality work, fair prices, and a company that stands behind their products and treats you right.

There was a slight hiccup in communication, however, when Michael, Daniel, and Vlad came to…read moreinstall, they were super polite, quick and efficient and willing to move articles in their path and replace when they were done. The window is beautiful!