Extremely long wait. We were told they were double booked. Appointment was at 11am with a 10:15 arrival time. Arrived on time and waited and waited. I guess the tech took their lunch first. I was finally called back at 12:40. Would have been good to know as I am diabetic. Will never be back read more

Very clean facility. Extremely friendly staff. Although they were busy, the waiting time was not very long. I came in as walk-in on a Tuesday morning at about 8:30 am. Maybe the time and day of the week help with there not being such a long wait. Maybe try calling ahead of time? This is in regards to the negative reviews on wait time. read more

Absolutely the worst experience of my life. It's hard to get an appointment for an HSG and the front desk manager is rude. I could hear her talking about me and saying if she missed her appointment she needs to wait until next month that's not my problem when that wasn't the case I had my appointment at 9am they were unable to do the procedure and asked me to come back after explaining this to her she gave attitude about the staff not telling her and that's the issue she has with people there. It was very unprofessional. My doctor had called to speak with the radiologist who was in charge of my procedure which their radiologist had requested and was told by the office staff she wasn't allowed to speak to him once again I had to talk to the office manager about letting the doctor speak to him and she hesitated to allow them to speak. In the end I had to repeat the procedure 3 times because they couldn't get it right. I would never go here. read more

I had a wonderful experience here for an ultrasound. They were on time, quick, and efficient with the results.

Had an HSG test today. I was super nervous! Nina, the other gal with short blonde hair and the radiologist were all super sweet put me at ease! Nina explained the procedure to me and stood by me for me to hold her arm if needed. I really appreciated them today! read more

Not enough characters to describe why you shouldn't go to this place. In a nutshell, if you like polite staff, good communication, not having to wait for up to 90 minutes after your scheduled appointment to be seen, then you should scroll to the next imaging center available after reading this review read more

This place is not even close to a good imaging office. I brought my son. They told us to show up 15 minutes before his appointment time. Yet it's taken more then 45 minutes to get checked in. (It will be an hour by the time this review is finished) It's obvious they are having a scheduling problem and I will be adamant with my sons doctor about not returning here. The waiting area is packed. The front office staff are nicely condescending with the patients as well. It's sad. Patient asked about the wait time and the reply was " I can't tell you thaaaat" very snarky. Expect a very long wait we had a 8:45am appointment it's 9:30am and I'm sure we are not close to be called. Not again there are too many other choices.. I'm tempted to change his doctor behind this mess. read more

I've been here 4 different times and every time has been a great and fast experience. With this Fantastic Staff, I couldn't be more comfortable from beginning to end. I have had both knees, shoulder, and elbow scanned at different times but never have I been let down by the staff! A+ read more

Sierra Imaging Associates - Just in-case you didn't know how to put on your gown hehe - Diagnostic Imaging Near Me - Clovis, California

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Extremely unprofessional office who believe their lack of follow through is an emergency on your part. Valley Pain Management sent my request over for an MRI on 4/30. My appointment was made for 5/15 and they waited until 5/11 to see if Insurance would cover and they are calling me on 5/14 to say we don't know if we can see you. I already arranged for time off work and it's a 100 mile drive and I'm being asked what's the latest we can call you to see if we will need to reschedule. I'm in horrible pain and this office has proven they just done care. read more

Wow, wish I would have seen the low ratings before booking my ordered X-rays here. First thing I walk in they want to mask me. I have a waiver because there's a serious medical reason why I cannot mask. So they put me in this isolated room all alone. At first I'm sitting in the dark because the lights don't work- so I finally get moved to an isolated space with a light. I said I felt I was being treated with discrimination- office manager came out to tell me this is how they do things, yet staff walking around wearing masks half on. Won't be coming back here. read more

The worst to deal with. Will not talk about your bill, you owe it so pay it is their opinion. No compassion or concern. You pay when you arrive and they expect more after the procedure. I hope to NEVER deal with this organization again!!! read more

Expect a long wait if you don't have an appointment. Small waiting area. Wonderful employees, just an extremely long wait. Waited two hours for a 5-7 minutes x-ray. read more

These women working the front desk are RUUUUDDDEE!!!! I politely smiled and greeted one of the women who seemed available to help me and she curtly stated that "someone" would be me-- clearly she wasn't going to be that someone. I arrived 15 min prior to my appointment and waited 15 min until someone could finally help me. The waiting room is small and every chair was filled. Ia waited over an hour and half EVEN with an appointment and the girl with curls made it seem like I should know it'll take time to be seen for such appointments. Uh no. Unreal. This place is awful in every sense. read more

Office staff is so rude! Very long wait. Yes his is the second time I've been here and I won't come back. I thought the first time it was that they were having a bad day but as soon as I got here today they were rude again upon check in. I'll make sure my doctor doesn't refer me to this imaging place again. read more

I've been to SI multiple times and it's always the same thing. The ladies at the front at nice but the wait time for a simple x-ray is insane. You'd be better off going to an urgent care. read more

I'm not sure why I had to make an apt and fill out all the paperwork on line. I had to wait an hour just to be seated in the dressing room and still waited again. The receptionist said they always run behind on the MRIs. I asked them again how far behind they were, but her computer just went down. my apt was supposed to be at 8:40. I got here at 8:10. it's 9:55 and I'm still waiting in the dressing room for the technician to come get me. Plus I didn't need to change my clothes because I don't have any metal. read more

Came here Tuesday. After 2 hours someone decides they can't do an MRI because of my cochlear implant (although I've had an MRI here before- with the same implant). Because they had no documentation and I didn't bring mine with me (thinking they had it on file), I was sent home after 2 hours (I was already in garment to have test) The next day I send them copy of my Cochlear Implant model and they make new appointment. I got here at 3:O0 as per my appt. it is 5:07 and I am leaving without the MRI. They had 2 days to figure this out and I am once again rejected. They are sending me to another facility to have it done as they don't have the right machine. WTH! Didn't they have 2 days to figure that out. In total driving here and sitting in their waiting room I have invested 6 hours. If avoidable request to be referred to a different location. Everyone is very nice....but come on, get your act together and don't make me get dressed for the test and send me home 2 times. Don't come here. Everyone I met while waiting had the same complaint. Come here ONLY if you have NO choice. read more

I had a wonderful experience here today doing my pregnancy anatomy ultrasound. I made an appointment and got right in after checking in at the front desk and sitting for a few minutes. The technician was super nice and sweet, and explained everything we were looking at as we went along. I left with tons of pictures and feeling good! :) read more

Long wait, but they tell you so you can make the choice to wait or not. I went one afternoon and decided to return the next morning because the wait for an X-ray was 3+hrs. The next morning I was able to get in/out within 2 hours. This was easy for me as I have a private car/etc. but that is something to consider if travel is difficult for you. You can't call ahead to put yourself on the list, they don't make appointments. It's a little frustrating, hence the 3 stars. read more

Was in and out within 30 minutes.. staff was friendly and helpful.. they had ample supply of magazines.. I would suggest to have a water dispenser. read more

Had some testing conducted this morning by Julie. I must say she was super attentive and sweet. The front desk staff were welcoming as well. The facility itself was well kept and clean. Thank you for the dedication to serving a community during a pandemic. read more

Horrible customer service. Waited an hour and a half and heard an X-ray tech complaining about a previous patient. Don't waste your time!

I don't know what the odds can be to be canceled three times and rescheduled for an MRI last minute. Twice because their machine went down and once because they billed the wrong insurance. It is so frustrating to take time off work all three times only to be canceled. I know you can't predict a machine breaking down but maybe it's time for a new one. I'm asking my doctor for a referral to another place. read more

I'm giving one star because the staff in the front is very inefficient. My appointment was at 11:15. I signed in at 10:55. I was not called to the desk for my insurance information until 11:55 after I asked the blond woman with her hair up when I would be next. Meanwhile other patients walked in with no appointment and were called back within 5 minutes. How is it walk-ins have priority over appointments. As far as I'm concerned the front desk should be moving patients with appointments ahead of walk-ins. This is not a nail salon. As for the technicians, they are FANTASTIC, professional and efficient. They deserve 5 . read more

Everyone in the office was so friendly. The service was quick and the office was clean. No complaints here!

A fine example of a privately run health support facility. Staff is helpful, friendly and polite. Their services are top notch. What a refreshing and pleasurable experience. read more

Sierra Imaging Associates - Diagnostic Imaging Near Me - Clovis, California

I arrived 15 minutes early to my 12 o clock mri appointment and filled out my paperwork. By 115 I still had not been called and finally asked the receptionist what was going on. She informed me they were a "little" behind and that I was still at least another hour away from being seen. I found this to be very unprofessional and Was forced to cancel the appointment as I had to pick my daughter up from school and was unsure of when they would get me out of the procedure. I now have to find another establishment to do my mri as I cannot go back to a place that does not value it's patients time. read more

This place is TERRIBLE!!! Went for an X-ray which is walk in. the Lady told us there's five people in front of us. Waited an hour and checked with the receptionist and she said there's now 7 people in front of us. Another guy had two people in front of him a d after an hour he still had two people in front of him. They were calling people all this time but both us us were still in the same spot after an hour. So we went somewhere else. Worst place I've ever been. read more

Had a 10:40 appointment fot a CT scan and was asked to arrive at 10:20. I arrived at 10:18. Finally at 11:08 they called me back!

It has taken me months to get this scheduled. The staff and technologist knew this would be an MRI of my left elbow and couldn't be bothered to tell me over the phone that their MRI would not be able to do this scan, that it needs to be done on an open MRI; which wasn't working today. Instead of telling me that before hand, they had me go without food or my insulin only to tell me after I had waited for 30 minutes in their office and changed into a gown that they would not be able to do the test. Because this is a workman's comp case, I cannot go back to California Imaging, who was able to to this scan in their closed MRI without any problems. The front office staff was nice enough, but the staff in the back was rude and condescending. read more

Extremely rude to patient! Extremely long wait times,won't let us set up appointments. Hardly any seating and did not sanitize the location in the two hours that we waited. Over packed waiting room. read more

Was referred here by my primary physician for an x-ray I was told walk ins are welcome between 8-4:30got here around 3:45 and they told me the X-ray section is closed. She then told me it varies when they close they don't have a set schedule so I should call ahead of time. Some of us with actual jobs that you can't just up and go when you feel like it don't have the luxury calling everyday to see if they MIGHT be open by the time you get there. Save your time and go elsewhere! read more

They are slow took almost 2 hour wait for a hand X-ray and they don't sanitize this place is bad

Everytime we come here with a SCHEDULED appt, we always end up waiting for 2+ hours! Today, appt was for 2:30, at 3:30 we asked how much longer and were told at least another hour. It is now 5:30, and still not done with the appt. If you can find another place to go for imaging, do it! This place wastes your time! read more

I will never go here again. If I could rate it a 0 I would! Arrived at 8:30 and was told it was a 90min wait. I was there for close to 4 hours before being seen, mind you this was for my 4 year old xrays. I asked MULTIPLE times why it was taking longer than expected and was and was given different answers. They say it is walk in only but kept taking people back who had appointments. Makes zero sense. Every person before me and every person after was seen before my son. I am absolutely furious with how long we had to wait. Do not waste your time here, or plan only spending half a day. read more

The office is clean , the technicians and staff friendly . I give it 5 stars . I was there today , everyone is very nice and helpful .

They are the worst about scheduling appointments. We had an appointment but they changed it. They said they called but neither my husband or myself got a call. We drove to the appointment that was 2 hours from our house and they said they tried to call us. They got us in that's the reason for the 1 star because everything else is bad. Their front desk staff is rude and act like you are putting them out. Had to come back and our appointment was backed up. My husband had to have a sedative and had already taken it. They were rude about him taking his medication, even though that is what the prescription said to take it. Won't be coming back. The first time I gave them the benefit of the doubt but second time, I am done. read more

I have had to wait over 2 hours for an x-ray as I watched others who came in after me and after the sign was up for X-rays closed be seen and leave. They sure took my money fast and well before the two hour mark! read more

Wait was horrifically long. 3 hours!! Staff were short and rude. Girl came out in the lobby and demanded I pay the co-pay in the middle of the full lobby. When I said I was $3 short of cash required she loudly said "that's not enough". read more

I hate getting an MRI. However this place was quick and did a great job. If I had to have another one done, this would be the place I would want to go. read more