Seriously amazing customer service! Got my car back in just a week…read more After getting hit by someone whose small insurance company made me find my own repair shop, I was super stressed. As a woman who knows literally nothing about cars, auto stuff always gives me major anxiety. Donnie was responsive, professional, and patient. All the staff were great. The whole process went smoothly from start to finish. I can't recommend Liberty enough and would 100% send my friends and family there. I completely trust them.

Sent a request for quotes on Yelp for a bumper repair and Liberty was one of the shops that…read moreresponded. I had already heard of them since a friend had gotten work done there recently and had a positive experience. Donnie responded promptly and was very courteous and thorough. He asked to see the car in person before committing to a quote, and everyone I interacted with at the shop were friendly and helpful. Even though the price they gave me was more expensive than some of the other shops, I went with them because of their reputation and great customer service. The turnaround time was also quick and they even cleaned my car. All in all, I'd happily recommend Liberty to anyone who needs auto body repair.

Had what was, in every way, an excellent experience with VIP Collision…read more Had to bring in a 2021 model year vehicle for some front end damage, and given modern vehicle front ends are packed full of sensors, radar, cameras, etc, it feels like even seemingly basic repairs cost an arm and a leg nowadays. With the first 2 quotes I got from shops in town, I was worried that'd be the case here also. Thankfully, VIP gave me a quote that was 1/3 of what the next cheapest estimate was, while still using OEM parts and being able to schedule me for just a few days after I first went in for the estimate (only real delay there was placing the order for the parts from the manufacturer and getting those in). While VIP originally suggested it could take the better part of a week for the work to be done, they had it ready by the next day and even got it detailed. Huge thanks to Gary and everyone else at VIP for the great work.

I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Still waiting to hear back from them after messing my car up multiple times after a rear end…read morecollision. They contacted me after I called my insurance and said they're calling corporate to get approval for rental and still haven't heard back. Doesn't give me peace of mind at all. Will update review after service is complete

I am a very picky individual. Ask my ex-wife…read more I brought my 25 year-old BMW M5 to diamond after someone hit me in the parking lot and failed to leave a note. I've taken great care of this car over the years and I'm very particular about who works on it. I was not forced to make someone explain any weird charges, I didn't get any excuses, and when something did crop up as a problem, I got a call, an explanation, and a proposal on how to go forward to solve the problem. That's exactly how customer service is done. Oh? You wanted to know how the quality of the paint work was? It's pretty damned good in my opinion. Fit and finish were excellent. As far as cost goes, it feels like I probably paid what I should expect to for a repair of this nature. I'm not especially price sensitive as I know exactly what I'll be paying via my deductible. Big thanks to the staff at diamond. The folks, I interacted with were friendly knowledgeable, and interested..

Dent Doctor of Reno - Mike, Damian, and Brittany, fabulous job on fixing my car. I went out and…read moregot 5 estimates, and the one from Dent Doctor Reno was the best deal. A couple of years ago I had a very good experience with them, doing a PDR, (Paintless Dent Repair), on my truck. So, I decided, despite the estimate which actually seemed to be too low, to give them a shot at fixing my car. This was a more complicated repair, involving both body work and paint. The end result was better than I could every hope for. Stellar work by a great shop with friendly folk!!!! Thank you!! Brad K

I cannot recommend Dent Dr. based on our experience. Our…read morevehicle was sent to Dent Dr. through SilverRock insurance after we purchased it from Carvana with documented rear bumper damage in transit. Because Dent Dr. was the only approved in-network repair facility, we had noreal choice but to use them. From the beginning, communication was inconsistent. We were told conflicting information about the status of our claim, and we later learned from SilverRock that required paperwork had not been submitted despite being told by Dent Dr. the claim had been denied. After dropping off the vehicle, we were told repairs would take about two weeks. As we were leaving Gary shouted to us, "don't bother calling, it wont help to get the repair done any faster". During the 2 week time frame, we received virtually no updates. Multiple covert visits to the shop showed the car sitting untouched with only the rear bumper cover removed. When we asked for explanations, we received conflicting answers about waiting on parts and whether a bumper replacement had been requested. SilverRock later confirmed that no supplemental request for a replacement had ever been submitted. Its like Gary at Dent Dr. purposely tries to get your blood boiling with frustration. The most concerning issue came when SilverRock informed us that Dent Dr. had reported the repair as half complete and later as fully completed, resulting in payment being issued to Dent Dr. by SilverRock. SilverRock told me they intended to recover the payment. In reality, the vehicle was nowhere near finished. When we finally retrieved the car, it was in worse condition than when we dropped it off, with new scratches, poor-quality bumper repairs, and additional damage that had not existed beforehand. SilverRock ultimately escalated the matter to their upper management, filed a vendor complaint against Dent Dr., and approved us to use another repair shop, Diamond Auto Body to correct the bumper work. I also filed a claim with Dent Dr's surety bond company and was nicely compensated to cover the cost of repairing the additional damage. Everyone can have an occasional delay or mistake, but repeated miscommunication, lack of transparency, poor workmanship, and inaccurate reporting made this one of the most frustrating stressful customer service experiences we've had. Based on our experience, I would strongly recommend running from this shop and going somewhere else if you have the option.

My 2002 Tundra was suffering from loss of clear coat. I checked with five or six paint shops and…read moreSpray Craft was the most organized and truthful about their backlog. They stated they would have to have my truck for five to six weeks. Oh my, I thought. I went ahead and left my truck because I wanted it "done right"! I got a call 4 weeks later telling me my Tundra was ready. I was thrilled with the results. The small body work was perfect, the details as indicated by the "masking" marks was also excellent. I am very pleased. Check out the photo below.

I took the front fender from a motorcycle in to be painted on 6/30/25. I called on 7/11/25 and they…read moresaid I could pick it up at the end of the day, but it would be better to let it cure over the weekend. I decided to take their advice because I'm sure they know what they're talking about. When I got the fender, it looked great and perfectly matched the color of the bike. It also came in at $60 under the original estimate. So I think they did a great job and I'd recommend them to friends and family.

Folks if U need collision repair of any kind this is where I would take my truck or car to. I took…read moremy 2025 Dodge Ram 1500 for Left head light and grill damage. They got me up and running in no time . Also took my 2015 Lexus GX460 in for front bumper damage. Looks better than new. Very competitive pricing. You won't be disappointed for sure.

If you want your suv,truck,car put back the way it was before a collision, call Collision Brothers…read more They are top notch! Our Lexus was backed into while we were shopping. The person stayed on seen and took responsibility. Collision Brothers took care of all details with insurance company. They are honest and communicate! The quality of work is excellent. Highly recommend and will go back if needed.

Undiscovered gem of a custom finish body shop. Carlos knows his stuff and his passion for cars only…read morebrings out the best quality and finish. I never felt that he wanted to take shortcuts or he didn't want to do what made me happy with the end result. I will be taking all my custom body work projects back again. Check out his work

These are the most horrible people I've dealt with in the last 20 years. The owner and his apparent…read moresecond in command not only did not do their job (I was retrieving my car that had been towed and it happened to blizzard) but sent me to the wrong place, did not have the car ready (it was buried, parked behind a 2 wheel drive sedan), told me to start my car then left me trapped (long story) so long that despite multiple cries of "help," -- they only had to walk like five feet to help me (car door meets powder berm I could get in but not out -- AND a 911 call they never helped me. I could hear them laughing. Super misogynist guys. I hope no woman uses this business much less men. I have no less than three horror stories about this business since then, including one that said "Every Tahoe local hates them.

Got rear-ended and my insurance was in-network here. They got me in and out. No fuss, no problems,…read morejust efficient service. Thanks.

I can't say enough about the kindness and compassion of this company. I scheduled an expensive…read morejob, and then had to cancel. I was able to get a full refund, without any questions. I know the work they do is superb, that is why I went. But I did not expect such kindness with a last minute cancellation. I am very thankful to the entire staff for their professionalism and compassion when a change of plans happens.

I bashed in the side of my 2024 outback. I have ull coverage insurance so I only paid $1000 out of…read morepocket. The amount of bodywork needed was very extensive and it took about 3 weeks to get the car back but boy did they do an outstanding job. I could not find a single thing wrong. I'm not going to say it was inexpensive but you get what you pay for. Two .

Good service. I was…read morein an accident, they were the preferred provider for the area for USAA. They were prompt and professional. None of the BS or attitudes that I was concerned with experiencing from yelp reviews from local shop. An all around good experience. The service provider Hossain knows how to provide excellent customer service. The service advisor stayed in contact, sent regular updates on the progress, and addressed all my concerns. So far, pleased with the service and the repair.

Great work always trust my vehicles to them , paint work is great…read more Thanks armando for the help

Shout out to Brooklyn at diamond auto body for helping solve my automobile crisis by making sure…read morethat I spoke with her manager, who was able to deliver the service I needed! It's not every day that you wake up and hear a mouse squeaking behind your dashboard, but that's exactly what happened to us after discovering some evidence of rodents in the car searching for food. After a couple weeks with poison traps and peppermint oil to drive them out we were left with a lingering smell in the vehicle. We knew that they had been in the cabin air filter as well as the engine filter, as well as behind the dash, but we weren't able to reach where they were to properly clean it out. After speaking with a few detailing companies, we realized we needed to see an AC specialist and a quick visit with them help us understand that this was an insurance job that needed to be completed and that's how we ended up a diamond. As a preferred partner for State Farm diamond was able to assess the situation and get the professional help that was needed, including a proper cleansing of the AC system and full interior detail to remove all evidence of the mice that were once there. They were able to complete the work within the scope of the insurance policy and handled all the communication with the insurance company which made this a very simple effort on our part. Best of all their communication is top-notch. They kept us surprised at each step of the process and made sure to provide updates and return phone call promptly with full detailed voicemails when they couldn't reach us. And they even held the car a little extra due to the completion of the job overlapping with some time when we were away. If this is how they handle a job that they need to contract out I can't imagine the white glove service they provide when dealing with bodywork. I highly recommend the shop if you are in need of their type of services and if you're a State Farm customer and need to access your comprehensive benefit definitely give them a call.