Armando from Diamond Auto body is amazing to work with. Very professional and the work they perform is top notch. I have had 3 vehicles repaired there over the years and have always received excellent service. I would recommend 10 out of 10. read more

Great work always trust my vehicles to them , paint work is great Thanks armando for the help read more

If you have any car repairs, do not go to this body shop. They take forever I mean months to fix your car and when you inspect it, there are problems with the paint so then it takes longer and if you have to rent a car it's longer than your insurance will cover. Plus, if you have an older car, they won't work on it. Don't go to the shop. read more

Shout out to Brooklyn at diamond auto body for helping solve my automobile crisis by making sure that I spoke with her manager, who was able to deliver the service I needed! It's not every day that you wake up and hear a mouse squeaking behind your dashboard, but that's exactly what happened to us after discovering some evidence of rodents in the car searching for food. After a couple weeks with poison traps and peppermint oil to drive them out we were left with a lingering smell in the vehicle. We knew that they had been in the cabin air filter as well as the engine filter, as well as behind the dash, but we weren't able to reach where they were to properly clean it out. After speaking with a few detailing companies, we realized we needed to see an AC specialist and a quick visit with them help us understand that this was an insurance job that needed to be completed and that's how we ended up a diamond. As a preferred partner for State Farm diamond was able to assess the situation and get the professional help that was needed, including a proper cleansing of the AC system and full interior detail to remove all evidence of the mice that were once there. They were able to complete the work within the scope of the insurance policy and handled all the communication with the insurance company which made this a very simple effort on our part. Best of all their communication is top-notch. They kept us surprised at each step of the process and made sure to provide updates and return phone call promptly with full detailed voicemails when they couldn't reach us. And they even held the car a little extra due to the completion of the job overlapping with some time when we were away. If this is how they handle a job that they need to contract out I can't imagine the white glove service they provide when dealing with bodywork. I highly recommend the shop if you are in need of their type of services and if you're a State Farm customer and need to access your comprehensive benefit definitely give them a call. read more

I cannot say enough great things about Diamond Autobody! From the moment I dropped off my brand-new 2025 TRD PRO 4Runner, I knew it was in good hands. Having damage on a brand-new vehicle is stressful after being rear-ended, but the team here went above and beyond to make the entire process smooth, stress-free, and reassuring. I worked with Stephanie, Armando, and Paul, and each of them was outstanding. Stephanie was kind, professional, and kept me updated every step of the way. Armando took the time to explain the repair process in detail, making sure I understood exactly what would be done. Paul ensured everything was handled with precision and care, and it really shows in the final result--the quality of the repair is flawless. You would never know there had been any damage at all. What stood out the most was the exceptional customer service. They didn't just fix my car; they treated me with respect, honesty, and genuine care. Communication was excellent, the timeline was accurate, and the end result exceeded my expectations. It's rare to find a shop that delivers both top-tier workmanship and such an outstanding customer experience. I highly recommend Diamond Autobody to anyone looking for high-quality work and a team you can trust. Thank you again to Stephanie, Armando, and Paul--you've earned a customer for life! read more

Diamond Auto Body - Body Shops Near Me - Reno, Nevada

It's a bummer anytime you have damage to your vehicle and you have to take it in to repair. Now imagine purchasing a brand new vehicle and less than 3 months you take it on it's first road trip to the Redwoods, and on the way home you hit a deer on the highway. Don't worry the deer walked away (startled), but at least he walked away. I was lucky that the only damage to my car was the bumper. After reaching out to my sales person at Dolan Lexus for recommendations on Body Shops, she highly recommended Diamond Auto Body, so that's exactly who I called. I was able to get in within 10 days for an estimate. That may seem long, but I can understand a great body shop will be busy and I insisted on their South Meadows location so I was willing to wait. Upon arrival I dealt with Jessie, who did a very thorough job at the pre-inspection, and handled everything with my auto insurance. She was very helpful throughout my experience and made the process feel seamless. Overall I walked away extremely satisfied and they will be my go to if I ever have and unfortunately occasion that I need an auto body repair shop. read more

Very nice people but way overpriced. Gave me a quote that was 32% and 38% higher respectively over 2 other top auto body repair companies in the Reno area, comparing apples to apples. read more

Great customer service. Did a great job on my Jeep. They kept me updated on status. I would recommend them!

Jessica at the front desk was my first contact with Diamond Auto Body. Wow!! She was informative, helpful, friendly & knowledgeable! I was really sad about my car and came in several times and needed help. Jessica was always there ready and eager to help. She made a bad event in my life so much easier!! Thanks Jessica!!! read more

An auto body shop is some thing most people want to avoid... These guys at diamond take really good care of you though. Stephanie upfront it's super helpful on the phone. I dealt with Travis, and he made the whole ordeal very easy. I got my front and fixed for one of those, 'what the heck happened and when did it happen?' smash ups on your car. Took me a while to getting around to dealing with it, but diamond did a great job. They are AAA approved, and since we have AAA insurance there was zero hassle. Just picked up my car today, and they're doing a great job through these strange times we live in. Everything upfront is clean and sanitized. Stephanie got me my car for the final look over and paperwork and I was out! Diamond auto body will definitely be my first stop for any other issues I might come across!! read more

Diamond Auto Body - Like new! - Body Shops Near Me - Reno, Nevada

My car STILL has bubbles in the paint. They still haven't done the clear bra. Billy is super rude, sarcastic when he picks up the phone. I simply wanted to deal with the manager. He wanted to grill me on why I am calling. I just simply wanted my car not to rattle after I picked it up AFTER THREE WEEKS. I dont think a body shop should have such a hard time painting a car. But now there is bubbles in the paint on my X5 BMW. They said I shouldn't be mad. Maybe you should just do your job better. ‍ ANYONE would be mad after this. read more

They Had our car for almost three weeks and when we got it back the workmanship was horrible. State Farm is our insurance company and we live in Alamo ca and have a place in Truckee where the accident occurred. When we got the car back and realized the workmanship was sub standard: we contacted State Farm and they were very accommodating in have any rework done in Danville. Of the $8,000 repair almost 80% is going to have to be redone. They replaced the windshield, which is complicated since there are cameras and sensors to detect rain and oncoming traffic and did not replace the cover of the rear view mirror left dangling wires and to our amazement scraped off the vin number to the car. The detailing was horrible, shards of glass still inside the car. The hood of the car was suppose to be from Acura but they installed an after market hood that did not seed well. They missed a dent on the divers fender and also did not repair the drivers headlight that was damaged in the accident. There was also missing personal items from the car when we got it back. DO YOURSELF A FAVOR USE SOMEONE ELSE. THE ONLY THING THEY DID WELL WAS THE PAINT JOB! Other than that I give them a D- I'm sure there are many other repair shops in Reno that do a good job. Bottom line - save your self the aggravation of dealing with these people. It's going to cost State Farm at least the initial amount of the claim and probably alot more. Do yourself a favor and do t be a dissatisfied customer. read more

My passenger side view mirror was smashed making for dangerous driving conditions. The team of Angie and Jessica got me scheduled for an estimate appointment very quickly. Paul Seth, the estimator, handled the quote estimate with professionalism and clarity. The work was scheduled quicker than I expected and was successfully performed while I waited at the shop. While it's always difficult to swallow auto body costs, it was fair. An overall positive service experience. read more

Had our truck in after a hit and run. The work done was acceptable, but both our garage door opener and our gate remote was stolen while our truck was in the shop. They did tell us to remove our valuables, so they know they have a problem with their employees sticky fingers. Now I know that a $15 garage door opener is a valuable. I would not return there. read more

Efficient, thorough, thoughtful, personal service - Everyone else was booked out but Cory never made me feel like a number. They got me in right away and my car looked better than I remembered. I refer everyone I know for auto body work to Diamond Auto Body! read more

I just had my 2008 Toyota Tundra repaired after it was rear-ended. This is what I would classify as minor to medium damage under the $2500.00 range yet the right side of the bed needed to be painted and rear bumper assembly replaced. Let me say I have been doing auto restoration for over 30 years and actually went to trade school back in the '70s for auto body repair and painted my share of cars. I still own a 427 Shelby Cobra and restoring a one owner 69 Mach 1 currently. That said, If I could give Diamond and the people that work for Diamond more stars, I would. I can not recommend them enough. Communication was professional, accurate, and simply fabulous. The level of detail and quality of work exceeded my expectation which covers the body repair and paint matching on a vehicle that is over 10 years old. It took them about 9 days to complete the work but it would have been sooner if they didn't have to order parts. I will update this review with pictures when the weather is better, it's currently snowing. read more

Dealt with Travis for estimate, awesome guy. I had damage to front end, not too much, came back better than new. He was knowledgeable, professional and respectful. Thank you Travis. If the need arises again we will definitely be back. read more

My second time having damage to my car fixed by Diamond. The work was perfect. On time and I received plenty of updates. I hope I domt have to get more stuff done but if I do. I'm going back to them read more

An overdue review to thank Diamond Auto and in particular Travis Falconio. I was in an accident in late 2019 and needed help with my Camry ASAP because I use my car for work. I was impressed right away because Travis took the time to fit me in the day I called when other shops around town were not available and then were booking cars out weeks or even months down the road. My car looked incredible and was done well in advance of the date promised. Great attention to detail and no evidence of any previous damage (matched paint, parts etc) I can't thank Travis enough for his help. He kept in touch with me throughout the process. I hope I don't need auto body help again but if I do i'll return here. read more

I picked up my Durango this afternoon.... and wow!!!! Paul and everyone at Diamond by far exceeded my expectations! My Black Betty looks better then new!!!! I'm literally at a loss for words! Thank you Diamond!!! You have a life long customer in me! read more

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My passenger side rearview mirror broke when I backed out of the garage and totally broke into pieces. Through my insurance I was referred to Diamond Auto Body. I went to have the car looked at and was given an estimate. All personnel at this place is very nice and professional!! After they received the parts needed, they called me and I made an appointment to have the mirror replaced. I only have nice things to say about everybody at this place. I was satisfied with the repair and how smooth the whole process went. I would totally recommend Diamond Auto Body. If I ever need repairs done I would go to Diamond Auto Body again! They have my business for sure! read more

Diamond Auto body has done three repairs on our 4Runner. Their work is impeccable. Two jobs were small repairs and one was a full rear end. Small and Large jobs are equally serviced with, what I consider, 5 star body repair service. Not only is workmanship outstanding the entire staff from front office, to estimator, to job manager could not be more helpful. They dealt with insurance companies, were professional, and kept me up to date on progress of work. I highly recommend Diamond Auto Body for auto body work. read more

This place is the best. Professional, courteous, reliable. Repairs took a little longer than I had hoped, but it wasn't their fault. A few parts were on back order. They stayed in touch with me through the whole process, and the finished product is really nice. read more

Wow! What an amazing team of dedicated employees. As a new customer, I had one of the best experiences at Diamon Auto Body. Savannah and Daniel at the front were so sweet and very welcoming! They made sure my needs were met and were genuinely nice people. Brady, on the other end of things couldn't have done a better job. My truck needed a few extra things done to it and with no questions asked, Brady and his team went above and beyond. My truck was also finished in a timely manner, along with receiving frequent updates about my truck. I was overall extremely satisfied with this business and would highly recommend! read more

My car was hit in a parking lot. The gentleman that hit my car was honest and a great person to stay by my car to tell me what happened. (I wasn't in the car at the time, it was parked.) I know there are many people out there that would have just left! Diamond Auto Body put my car back in shape.They were professional and kind. The bumper took a long time to come in, but my car was drivable. I drove my own car until the bumper was shipped to Diamond Auto Body. Once they got the bumper, it only took a few days for me to get my car back. There are still good honest people out there. They include the guy who hit my car and Diamond Auto Body. I would recommend Diamond Auto Body. The honest great guy that hit my car is the luck of the draw, but I appreciate him also. read more

The back hatch of my SUV and our garage door had a kurfluffle (read: the garage door scratched the car). I was pretty bummed because the car is pretty new. Being fairly new to town, I consulted google and yelp to see where I could get my car repaired. I called Diamond Auto Body with my plight and they got me right in for a look and an estimate. The man I met with was very nice and explained everything that needed to be done to get my car to look like new again. He gave me a good estimate and we booked the drop off date. It was a few weeks out because they're busy, which is totally understandable. While they had my car, Diamond called me throughout the week with progress updates, which was really nice. I just picked my car up and it looks great. Their customer service is great and I'd definitely use them again. read more

Need our wheelchair van for daily life. Diamond auto made sure parts were available and completed the job amazingly fast and slightly under quote. They were friendly and professional, a quality business in Reno. Thanks read more

Got a oil change the other day and it was the best service I ever had. I felt welcomed and the price of the oil change was reasonable. I will be going back! read more

I had newly moved to Reno Nevada when I had not one but "two" accidents in my car and neither were my fault! I immediately asked my sister (who has lived here for 40 years) to get on Next Door and ask for recommendations for an auto body business. People did respond and several recommended Diamond Auto Body. I read all the reviews and knew this was the place for me! I was not disappointed one bit! My first call to Diamond Auto Body put me on the phone with Ms. Stephanie. She was a wealth of knowledge and spent time with me answering question after question. She's even greater in person! I had to wait a month to even get my car into them, they were so backed up! I'm so glad I waited! When I drove my car over to get the initial estimate Paul helped me. He was professional and extremely easy to work with. When my car finally went in for the repairs, Paul consistently informed me of any and all changes. He is a "Pro" in dealing with the insurance company's and took care of everything. Both of the insurance company's involved took 100% responsibility for my damages. In the end I had to pay out of pocket just a little over $100 because some of the parts that the insurance company's use are not acceptable to Diamond Auto Body. Paul gave me my choices and I chose to use the parts that fit properly and they recommended. It was so emotional finally getting a call from Paul to tell me that my car was ready! When I picked it up I burst into tears it looked so amazing. I always take very good care of my cars so it was a relief to have my car back in top shape! I really felt like my angels were looking out for me hooking me up with Diamond Auto Body in Reno Nevada. They really care. Stephanie said to me when I left with my newly repaired car, "Don't be a stranger now. Come and say Hi when you can"! And I will! read more

They need a good job on my car. I asked for touch up for little scratches on my car and them to test it on my car to make sure it matches. They told this paint is the same color as my car and what they used on the new bumper. It did not match and I ended up with whites on my car, nor it it match the bumper. Contacted my insurance company and they were pretty upset and are taking a step further. read more

Overall very satisfied. Cars looks like new!! They worked with me and had a quote with in minutes of showing up for my appointment. Staff was friendly and customer service was amazing! They worked with me if I had to drop it off after hours and when it was done even after hours to pick it up. Super convenient that you can pay over the phone. I would recommend this place to anyone! Just make sure you call ahead and make an appointment but far apart but worth it. read more

My car came back looking brand new after my run in with a deer. They do awesome work, and they get it done quickly. The process what easy and their communication while having my vehicle was great! read more

Horrible job!!! My car literally fell apart on freeway! Took to another repair shop to find missing parts... broken parts being held on by tape and hot glue!!! If you want lipstick on a pig for a month long wait this is the place to go!!! If I could go below 1 star I would! Oh and almost forgot the weekly upsell each week of waiting for used parts! Steer clear of this business. Reply to owner comment, Joe is my screen-name and we did have chat via phone so "go figure". Bad job is a bad job! I have the broken and replaced parts. read more

I would like to recommend diamond auto body to anyone who is looking for quick and efficient customer service. They were great at communicating step-by-step what was going on and I really appreciate it the fact that they went above and beyond and cleaned the fog from my headlights. Their employees are very welcoming and informative. They gave actual timelines that were met and successfully executed! There are a lot of options here in Reno Nevada but after the business that I did with diamond autobody I will never go anywhere else. Thank you so much for a great experience!! read more

Customer Service at its finest!!! I had an absolute NIGHTMARE of an experience at Lithia Chrysler Jeep (They crashed my truck while in for service and lied about it). After the ridiculous string of lies from the dealership, I told them I wanted my truck fixed at a third party auto body shop of my choosing. After calling about five different body shops in Reno/Sparks, I spoke with Stephanie at Diamond. She made me feel beyond secure in taking my vehicle to them, and she was a complete advocate for me to the dealership. The dealership continued to cause issues by not sending parts over to the body shop, but I was constantly kept in the loop by both Stephanie and Mike. They went out of their way to try and get the dealership to get them the parts they needed to fix my truck, and continued to make me feel comfortable with my decision to have my vehicle fixed here. When I picked up my truck, Mike came out and explained all the repairs to me in detail, and was apologetic for "taking so long", even though NONE of it was his fault. Everyone who works here is a class act, and the truck looks absolutely brand new after the repairs were done. I will definitely come back if I ever need these services again, and will give my highest recommendation to everyone I know! Thanks again!! read more

Excellent customer service!!! Excellent pricing work!! Very responsive from the project's beginning to end + very welcoming office team!!

No one ever wants to go to the body shop but Diamond Auto Body was fantastic. My vehicle needed a new front end. I went in for a consult, they were friendly, fast & efficient. They had my SUV for 4 days and the job was done. Thank You everyone at Diamond Auto Body the Denali looks brand new again! read more

I needed some body repair work done to back of my new Jeep Grand Cherokee as a result of a minor accident. Diamond Auto Body took great care of me, helped me with a rental and returned the car to me in as good as new condition. They even buffed out some scratches that were not related to the accident at no charge and returned the car as good as new. I recommend them and will use them in the future. Owen King, Esq. read more

This place is a must if you have to get your car fix they did a wonderful job fast and very courteous

Update, even my Allstate insurance agent said this is a qustionable shop and they would stay away. Also read the other reviews this is not the first time they have been disrespectful to customers. Just say no. I've never experienced such bad customer service. They told me they did not need my car they have more than enough work and are booked 4 weeks out. My response "wow you are arrogant" the owners response "f@$ you. Pass this place is turning and burning cars focused on money. read more