I've been here several times and have always been treated with the utmost respect and…read moreprofessionalism. Everybody is very friendly and helpful. The place is kept very clean and there are no long wait times. I get bi-lateral knee injections from Eric and he always has a smile on his face. He truly cares for his patients. I highly recommend.

The front office help is below sub-par, she is rude, uncaring and mean. I skipped my last appt…read moreafter a hip replacement because of her bullshit. When you show up she tells you: you don't have an appt, we don't take your insurance, your deductible is $50 and it's $15, it said so on my ins card. I even heard her tell an older woman that Dr Erickson did not do her knee replacment, she was not in the system. However, she has pleanty of time to get on the phone and converse with her husband & kids. I guess what they say is true: a warm stupid body is better than no help. I don't think we will be back. Dr Erickson is great, Eric is great, but I'm not going to subject myself to this abuse.

Everyone Stop, before you see this guy. He canceled my surgery three times in a row for no reason I…read morehad to fire him to get my money back and it's been over a week and I'm still trying to get my money back don't go to this doctor.

I just had Trimalleolar surgery on my leg, i have called into this office multiple times, no one…read moreever answers the phone, no one ever calls you back, i am in need of a medication, refill and x ray before my next appointment, and nothing ever gets done. No one EVER answers the phone, returns your call. I have never dealt with a physician office before that NEVER answers the phone regardless of the time of day or day that you call. REALLY DISAPPOINTED. I can't even walk, let alone get a phone call back. Ridiculous. Have a little compassion for your patients that have life changing events.

I arrived 5/1/26 at 10:48am with pelvic and significant flank pain at a level 7, blood pressure…read more124/90 -- signs of a possible kidney infection. Urine collected, told results take 2-4 days. No antibiotics. No pain management. Told to drink water. What sealed this one star: while alone in Room 4 I could clearly hear staff loudly discussing my private health information in the hallway. Patients in every adjacent room heard everything. This is a HIPAA violation -- I've filed formal complaints with HHS Office for Civil Rights and the Arizona Department of Health Services, and contacted legal counsel. $340 for nothing. Went to Banner ER that same night. If you need real care, go elsewhere.

Even with an appointment, be ready wait over an hour…read more Took my 3 year old for an ear infection, had a 4pm appointment and was present and checked in early with paperwork completed online. Only one appointment ahead of us. We weren't even taken back for vitals and to a room until 5:12pm, it took 2 minutes to look in her ear and confirm, and only several minutes to receive discharge paperwork. All in all we were there from 3:50pm-5:20pm. So frustrating .

This place took forever to get into after being referred by my orthopedic surgeon. When I finally…read morearrived, I was told I was late for the check in (15 minutes before the appointment) which wasn't shared when my appointment was booked. They tried to reschedule me for another month out which is obviously unacceptable when you're in pain. Go to a smaller practice in town if given the choice! Definitely do not recommend!!

The staff at Banner Physical Therapy are great! The therapists are caring & know their stuff. I…read moreworked with Ken & Bev and had real improvement. The therapists are all friendly & caring, but if I needed future PT, I hope I get to work with then again!

Should have checked reviews BEFORE EVER going to this horrible place, but I was referred by my…read morePrimary Care Physician. Do You know a Podiatrist is NOT A Medical Doctor? I learned something new. I went in with a break and 2 months later was told it was worse than when I broke it. At that point I got three second opinions... I was told by all three, that I should have immediately been refereed to an Orthopedic Surgeon. NO!! Dr. Kelly had 'treated' it and what a mistake and disaster that was. I will not go into further details regarding my 'treatment' but suffice to say I ended up with, where I should have originally been sent to... An Orthopedic Doctor. As for Dr. Kelly, personally, he comes across very nice, but has very poor communication skills and DOES NOT LISTEN to what his patients say. He accused me of not following his 'treatment' and claimed that was why the foot was worse. Taking no responsibility that I should have seen an Orthopedic to start with. He finally brought me to tears out of sheer frustration of not listening to me tell him I did everything EXACTLY as he said to do for the two months and being told the foot is worse. Can you imagine? Then he had the disrespect to actually ask me if I was suicidal and suggest I go to a Psychiatrist and get on medication. No, I was not suicidal and do not need medication WTF. I'm Mad and need a working foot!! As for other people who have posted reviews, I 100% Agree... I have Never in my entire life (I'm OLD), encountered such a rude, disrespectful, horrible and downright TERRIBLE human being in the Medical industry, as the Bit*h at the front desk. Do yourself a favor and WALK away, even if you have to crawl on a bloody stump of a foot and do not let these people touch your foot or in to your life.

I'll never recommend this dump to even a bum! What a miserable bit the ch the receptionist is…read moreworthless don't go here you'll end up regretting it. My 70 year old dad is very disgusted and he's a very kind person. Beware!!!!