New England Regional mortgage should lose their license in the mortgage business. Dan Generalli,…read moreour mortgage broker we used, is incompetent, lacked professionalism and was very negligent with us. He is rude to his own employees and talks down to them. He does not return phone calls or emails. He lies, lacks morals and empathy in understanding that buying a home is the most rewarding and fulfilling experience a family aims to achieve in life. His lack of transparency and communication costs us our dream home... after 4 long months of false hope! I would love to hear from others who have had similar stories!

We recently purchased a house and Dan was just beyond amazing throughout the hole process, all the…read moreway to the closing. I totally recommend Dan for anyone trying to get a mortgage.

Refinanced my mortgage: 1) Urgently asked me to upload…read moredocuments 2 times while I was traveling on business after I had already provided the info. 2) Morgage person didn't bother to show up for the closing. 3) The person at the RMS office kept me waiting for a half hour past the closing appointment time while he sat in the restroom reading the newspaper. 4) They sold my info so I received countless solicitations despite me indicating in writing not to do so. 5) They sold my Mortgage to Penny Mac almost immediately after closing yet continued to send me mail as if I was a customer.

Jason Lavallee is all around, the best mortgage lender you will ever find. This guy dug us out of…read morea really bad situation with our bank where they dropped the ball and left us hanging weeks before we were to close on our new home. We felt helpless and weren't sure how we were going to get out of this mess. Our realtor Denise Rice (who is also amazing) introduced us to Jason and I can't say enough about Jason. He got to work for us right away and expedited the whole process personally so we could close on time, all in a matter of a couple of weeks. Jason is professional and courteous, explained everything on our level, and kept the lines of communication going throughout the entire process. It's hard to find someone these days with all of his qualifications. He turned the bad experience with our bank into a happy and positive outcome, adding extra surprises that we were not expecting! I would recommend him on all levels!!!

Frank is the man! Very knowledgeable, attentive, and always willing to answer even the littlest…read morequestions. Frank was always a call or text away. Frank and his entire team were excellent from start through close. His team kept me informed of items I needed to provide and any related deadlines.He also went above and beyond even with some minor speed bumps he made it happen as he promised! Thank you Frank, Paula and the rest of your team!!

Frank was amazing to work with. Everything went very smooth throughout the process. He was…read moreprofessional and made the process seamless. I would definitely recommend him!

Left a conglomerate bank and came here. World of difference!…read more The service here is amazing. When we purchased a home I felt like the loan officer we worked with (who got promoted to VP) really took the time to know us. She really cared, went the extra mile and deserved that promotion. Some of the systems seem a little dated compared to other banks, but I'll give them time to catch up because the service is so good.

Great place to bank- been a customer for many years. Great people who serve their customers well.read more

Very nice guy to work with, just bought a house recently. Thank you Matthew. Highly…read more Recommend him

This is my first time working with Matt and he made the process of buying my first house much…read moreeasier than expected. He is very professional, thoughtful and he have completed my paperwork in a timely manner. I really appreciate all the work Matt has done for me. Even when Matt is on vacation he would get me a preapproval letter within an hour. He is very straight forward working with he will tell you the truth on what you will qualify for and he finds the best programs that works for you! Other banks will give you answers that you want to hear that they cannot promise. I love working with Matt and would definitely use him again in the near future. I highly recommend Matt!!!

My husband and I move frequently due to his career, so this process has become rather routine. Tom…read moreO'Brien and his group, specifically Marcie Murray and Connie Moreau, were outstanding. They are experts in the industry and will get the job done. It's extremely hard to find such a hardworking and yet trusting team while moving out of state. We recommend them to anyone moving into the southern New Hampshire area! Once again, thank you Tom and team for all you did for us!

My wife and I just finished our first refinance with Village Mortgage Company in Andover MA. Over…read morethe past 20 years we have done a lot of refinances. Our experience with Anne Marie and her team was the best we have ever encountered. They are knowledgeable, fast and competent. There were no surprises or bumps on the road to closing. That is the first time that has happened for us! The attorney, Tammy Baker, that works with Village Mortgage was excellent as well. Outstanding services all around!