Absolutely the worst nightmare dealing with this "plumber" Kenneth. Left pipe leaking and trash all…read moreover our house. Very unprofessional, feisty and totally irresponsible. Run away from this guy, absolutely not reliable and incompetent.

Two thumbs up. Called on a Saturday morning with 2 leaking toilets, a broken toilet cut off valve,…read morefrozen shower fixture as well as a frozen tub faucet. Kenneth was here within 2 hours, repaired and replaced everything. Couldn't ask for better service. Price was great and the work was done quickly.

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

I recently had a major flood in my home due to a freeze break and Jay was able to come out, find…read moreall the burst pipes and make the repairs on Christmas Eve. Jay cares about his Customers and is always ready to provide the best service possible! Thanks Jay!!

Jay is a consummate professional. He spent twenty minutes with me on my initial phone call fully…read moreexplaining everything involved in replacing my two hot water heaters. On the day of installation, he spent another twenty minutes or so showing me every step before starting. He answered all of my questions in detail and never once seemed put out. I received three other quotes from large plumbing contractors prior to going with Jay. In every case I spoke to a customer service agent who gave me line pricing and read off a prompt. They all had the same disclaimer that pricing may change at the time of installation. That's typical, but the point is none of them gave me the attention and were able to answer my initial questions without sending a technician to my house. Who wants to hassle with multiple appointments. Anyway, Jay was competitive with the other quotes (toward to higher end), but his thoroughness was well worth a few hundred dollars when you are doing such an involved job. Furthermore, Jay doesn't cut any corners! He uses all new parts of the highest quality (he will detail all of it with you) and does all of the work himself. ALL OF THE WORK BY HIMSELF! This was my first experience with him, but he came highly recommended by neighbors. I will be using him for all future plumbing needs.

BEWARE -- we had heard only glowing reviews of JMP Plumbing so we reached out to them when it was…read moretime to replace our water heaters. I will say, they were very fast to provide an estimate, get us on their install schedule and take our money, but things took a turn for the worse during the installation. We were replacing two traditional water heaters with one tankless and everything should have been smooth flowing, but the two install techs screwed up and broke some water pipes which in turn flooded our power bath and hallway with a few inches of water which sat for a few hours. The two techs were very apologetic and told my wife that their actions caused the flood but their boss, Jake, told us a different story. He claimed that it had been an existing slow leak that they 'found' but the funny thing is our wood floors weren't buckling, there was no mold or any other tell-tale signs of an existing leak. When the flood remediation company showed up to start clean up JMP's mess, they confirmed this flooding was fresh and caused by the installation. Fast forward to today and we are now trying to engage with the owner of JMP Plumbing, Jillian, but she refuses to answer our calls or even return text messages, basically ghosting us because she knows they are at a fault. We are out of pocket an additional $3,000 for the flood damage but JMP got their money, so they are more than happy to ignore us. The moral of this story is BUYER BEWARE when dealing with Jillian and JMP Plumbing as a whole.

After multiple calls and emails trying to get this business to help us, we have had nothing but…read morehorrible service, zero help and even lies told about what our business said. All I can say after $7k in temporary repairs and now a reoccurring problem is buyer beware. This business is not as they seem. Update: we did finally get an email, not the courtesy of a phone call from the owner saying it is a different issue than the one before and they don't want to help us because we are speaking up. They mentioned we were threatening....funny how telling a side of a story where a non profit isn't helped and is told to "deal with it" is "threatening" to them. We never once said anything about legal action, we were hoping the owner would help and stand behind her 2 plumbers' work. We are now forced to take further action...meaning speaking up and finding another plumbing company. We would not ever want these folks working on anything again.

They came out and helped us out by pumping out our septic. Dave was great recommending ways to make…read moreour septic system last longer and ways to keep it in tip top shape. Definitely will be using them again.

Charles pulled up and took care of every leak I had from house be winterized it's speedy and very…read moreaccurate didn't leave without a complete check for leaks Amazing Service my go to

Travis and his team are top of the line when it comes to services and doing right by the costumers…read more have used him and his team for business and it's great to know they are as dependable as they are. 20/10 highly recommend them!

Very nice job with our Water Heater , that guy has been more than helpful in repairing some other…read morestuff we had in the building. I would certainly suggest plumbing facilities for this business

Plumber McKinney TX delivered fast and professional service. The plumber was knowledgeable,…read moreexplained the issue clearly, and completed the repair efficiently. Great communication and reliable work. Highly recommended.

Pact Plumbing was such a help. I've been dealing with pipe blockage and sink backups (every 3…read morehours) forever! Pact Plumbing guys were knowledgeable, respectful, detail oriented and friendly. They answered 1,000 questions, did their due diligence in checking for secondary issues, and when done cleaned up and gave me maintenance reminders. I'm done with AHS and the quicky visits and overcharging and will now stick with Pact Plumbing (Wade, Junior & their crew). Thanks for everything!