This office is very friendly and efficient. They are caring and knowledgeable and never…read moreintimidating. They always meet the customer with a warm smile.

We work with Gloria Ward who is absolutely amazing and on top of her game. Wonderful people, great…read morework.

Windshield was cracked while driving between Grand Haven and South Bend. Repair was scheduled and…read morecompleted with ease. Great customer service and an excellent value!

They will charge your card more than they state and they won't even put your car back together all…read morethe way. They they have the DUMBEST hours on the face of the earth so my friend put it back together for me.

I got three quotes for to repair the dent on my CMax. Karl Weis' estimate was $1000 less than the…read morenext cheapest. Not only were they super reasonable, the repair was done beautifully. 100% recommend!

Last month, we had our car repaired after a collision. The staff was professional, friendly, and…read moreapproachable. The company is trustworthy, honest, and provides high-quality work at a very competitive price. I highly recommend them without hesitation. Kirby

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S