It had a cracked screen on my iPhone I called and talked to Adam and told him I was in need of…read moreiPhone repair, he said to bring it in and he will get it fixed. I dropped my phone off and within an hour they called me to tell me my phone was ready for pickup. Very professional and honest. The price will beat any other company around. Thanks again for great service and experience

Try to avoid this place by any means!! ..Unprofessional , dishonest, rude people !!!…read moreHe promised to fix my computer for 4-5 days. After one week I start calling , nobody answering , went to his office , .. no response for 3 weeks. After taking computer home I experienced a serious problem with my PC. I had been calling again for 2-3 months - no response. Later He told me that he was not responsible for this problem. Igor Panasyuk , Round Lake

To Whom It May Concern, I understand that times may be…read morechallenging for businesses, but I am writing to formally question and report what I experienced at one of your UPS Store locations, which I found to be unprofessional, inconsistent, and discriminatory. I visited this location to return Amazon items using prepaid labels and boxes. Upon entering the store, I was completely ignored by the manager, who bypassed me without acknowledgment to assist a Caucasian woman who entered after me. He did not say "excuse me" or offer any explanation. I was forced to wait until another customer--whom I was already ahead of--finished before I was finally assisted. When I handed over my three return packages, the boxes were not taped. The manager informed me that I would be charged to tape them. When I asked for the cost, he stated it would be $2 for one box. However, when I presented two additional (slightly larger) boxes, he said the charge would be different. When I asked him to clearly explain the pricing per box, he began stating different amounts with no clear pricing structure or explanation. I found this extremely offensive and unprofessional. These were prepaid returns with prepaid boxes, and I was being asked to pay arbitrary amounts for a single piece of tape. There was no clear policy communicated as to how the charges were determined. How does one piece of tape cost $2, while another costs $4? The pricing appeared to be made up on the spot. I chose UPS despite having other drop-off options, yet I was treated poorly and made to feel uncomfortable. I also want to express concern about what appeared to be discriminatory behavior. This is not the first negative experience I've had at this particular location, which is why I previously stopped patronizing it. Unfortunately, due to being in a hurry, I returned and experienced similar treatment again. I ultimately felt pressured into purchasing your shipping tape for $8, which I also find excessive, but I did so just to complete my return and leave the situation. I am requesting that corporate review: The policy regarding taping fees for prepaid return packages Why prices appear inconsistent and not clearly posted The conduct of staff at this location and the apparent pattern of discriminatory treatment This experience was deeply disappointing, and I believe these practices harm customers and the reputation of your company. I would appreciate a response explaining these charges and what steps will be taken to prevent this from happening again.

Was very professional and very helpful I was in and out real fast cost was very reasonable…read moreemployees were knowledgeable

They went above and beyond to track me down after my package was returned due to an issue with the…read morelabel, even helped translate the message from the company!

Company hosts servers for fishy porn websites. I get emails every minutes with disgusting content…read more I reached out to them multiple times asking them to refrain from contacting me but nothing was done. Stay away from them. It's not a legit business.

he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

Purchased some expensive replacement toner for our Cannon copier in November. Ending up ruining our…read moreCopier. They claim they received a "bad" batch! Been waiting for a replacement for 4 MONTHS! I have to keep calling them week after week...Customer Service is TERRIBLE! Thank goodness Cannon replaced their product for free. This should have been replaced by now...what a scam! Will not be purchasing in the future! Napleton Mazda Dealership

Mcdermott PC is truly better than any tech place in town, the prices are fair, the service is…read moreundeniably great, and the friendly owner Peter knows more about technology than I may ever know in my lifetime. I would highly recommend people to this establishment for almost anything. Mcdermott PC covers such a wide variety of parts and services, he's bound to have what you need. Plus, he offers a free basic computer diagnostic if you're having computer troubles.