Thank you Dr. Bentur! I was so nervous about having a root canal and she was so kind. She did a…read morewonderful job and explained each step of the process. I was given her cell number for an emergencies over the weekend and the office called next day to check on me. So caring and efficient.

After being recommended a visit by my primary dentist, I was quite nervous to re-treat a falling…read moreroot canal, as the first one wasn't the best experience from a pain perspective. Consultation was smooth and easy, as the doctors took 3D X-rays of my mouth to get to the bottom of the issue. Not only did the first root canal performed stop a few inches too short, but I had acquired an infection as well. Great. Doctor Andrew assured me that the process was one that they specialize in, so I had nothing to be worried about. And I didn't. Upon the day of surgery, my usual anxious and nervous self was calm and ready to treat a tooth that had been causing some issues for years. The procedure itself was quite quick and painless. Shocking! Doc even obliged me in talking through what he was doing and why. I had a great time in the chair! What they do not prepare you for.. is the pain during the aftermath of the treatment. I think many people like myself are afraid of what happens while in the chair, but for the first time in my life, the pain outside of the re-treating process was and has been some of the most excruciating pain I have ever experienced. I think what really sent me into a bit of a frenzy, is that this amazing, sweet, kind and caring facility with some of the most awesome staff members I have encountered.. sent me home with no prescribed medication! After an infection and extended roots!?! The procedure was on a Thursday.. by Friday night, my face was immensely swollen and the pain was so unbearable that all I could do was cry and pray. I was told over the counter Motrin would suffice... and it did.. but only for three hours. As I lay here two days removed from the procedure, and the pressure of my face increases.. I'm still shocked that I was expected to handle something like this without any additional medication before sending me home. Please make sure to inquire about medication that you NEED before leaving.

You never wait no longer than about 5 min for your appointment. They are very friendly and…read morecourteous. Everything they use in their office is state of the art. Great job John M Steinberg and associates

Dr. Steinberg and Dr. Paluka are both great dentist, I have seen them both. A lot of work has been…read moredone on my teeth and I would recommend them to anyone. All of the staff there are very friendly and professional.

Don't want to work with you when you need to reschedule your appt. Make you wait another 6 months…read more Now I'm going on 9 months of not having my teeth cleaned. After so many years of going to them to be push aside and not feel that important anymore. I'll take my business elsewhere and everyone else should that goes to this dentist!! If you're not treated wrong now! Just wait a few more years where your an established patient and you need to reschedule.

This is probably the best dentist office I have been to in the metro Detroit area. The staff is…read morefriendly and professional. The staff made me feel welcome, they were personable and did a great job quickly. The dental hygienist made quick work of my cleaning and x-rays, yet this is probably the best cleaning I have had in years! The doctor was extremely nice. The office was clean and went kept. All around this experience was great. I would recommend this office to anyone!!!!!! Great job!

Terrible experience!!! Dr Deconick is great but his front staff lied to me about sending out a…read moreclearance letter for my cardiologist, then cancelled my root canals, then when I had to call my cardio only to find out that their staff never sent the clearance form (so my cardiologist went ahead and sent it right away) they then refused to see me at all and want to keep the exam money, while leaving me in pain and telling me to go somewhere else?? SHAME ON THEM knowing I am in pain and giving me this run around and keeping the money. TERRIBLE!!!

Yesterday was the first time I've ever had to have a root canal done. Needless to say I'm scared of…read more2 things spiders and dentists. I made an appointment with dr Healy because I was in SO much pain it was unbearable. Despite being terrified of the procedure and dentists in general I slowly made my way into the office. Dr Healy was amazing. He was very confident that he would not only take away my pain but make sure the procedure was painless as well. There were some rough spots but it was to be expected. I was in bad shape to begin with. I'm glad I made the decision to see him and he even called me the next day to see how I was doing and to remind me to make sure I take ibuprofen and my penicillin around the clock. Hopefully I'll never need another root canal again but if I do I know who I'm coming to see!!

I rarely leave reviews, but I feel compelled to share my experience so others can make informed…read morechoices. I was scheduled for a routine cleaning and had submitted recent X-rays from a previous provider. The office contacted me the day before my appointment to say the image quality wasn't clear and new X-rays would be needed. They explained my insurance only covers X-rays every two years and I would need to pay $46 out of pocket. I initially agreed, but after some reflection -- and due to personal financial concerns -- I asked the hygienist, Carrie, (who was kind and understanding) if it might be possible to delay them until I was due. Unfortunately, what followed was deeply disappointing. The dentist, Dr. J. Jacobs, entered the room and immediately spoke to me in a condescending tone, questioning whether I had "spoken to Sam yesterday." I explained that I had, but was hoping to find a compromise given that I'm facing job uncertainty. Rather than respond with empathy or professionalism, the doctor made the situation about his stressful his job is and reiterated that X-rays are required annually, regardless of insurance. When I noted that this policy hadn't been clearly explained and suggested this might not be the right fit, he abruptly told me to leave. He followed me closely as I gathered my things and, on the way out, stated that I had "wasted their time" and that other patients could have had this appointment. I expressed my shock at the way I was being treated, and he responded by raising his voice and telling me to leave -- shutting the door behind me. This was one of the most disrespectful and dismissive interactions I've ever had in a healthcare setting. I understand and respect office policies, but there is never an excuse for treating a patient with such a lack of compassion, especially in vulnerable moments.

The staff is friendly and helpful. Hygienist, Shannon was very positive and friendly. Totally…read morerecommend this practice, in and out in an hour.

Usually I do not post any reviews good or bad but this time my experience with this office and DR…read moreRichardson was extraordinary! I had a root canal procedure there. I was very scared but the doctor assured me it will be fine and he won't make me feel the pain and sure he was saying the truth. It was quick and painless! One of my co- work owes had same procedure on the same day but different office, hers was painful all day and took longer than mine. That made me feel happy. I recommend this office and specifically Dr. Richardson ... he is the best. The staff is friendly and great.

I brought my daughter here today for a root canal. She was very nervous, they made her feel very…read morecomfortable. They explained everything they were going to do, the worst part was the shot for numbing. They were friendly, funny, and made her feel very relaxed.

Oh how I miss my dentists at Gentle Dental…read more I am terrified of the dentist. I am also terrified of needles. This meant that growing up I had a lot of teeth pulled..without novacaine. After not seeing a dentist for 5 years, I finally sucked it up and made an appointment with Gentle Dental. They were great during the exam, at which point I found out I had two cavities and I needed an intensive cleaning called a scaling and planing that was so painful it needed to be done over 2 appointments. Both times the dentist was awesome. They gassed me for the novacaine which was administered much less painfully than I had anticipated. For my comfort, they decided to keep me gassed for the entire 2 hours of the procedure. It hurt, but it was not the torture session I imagined. Gentle Dental really is gentle, and they did such a great job and explaining things to me and helping to ease my fears.

I've been a patient with gentle dental for over eight years me and my daughter she had all…read moreorthodontist appointments their braces on and off there was a day my daughter had Covid and I had to cancel an appointment within 24 hours. Remind you this was in February. It's now June they made me pay a $75 fee two weeks ago and I was a little bit late for an appointment today. Yes my responsibility because of my daughter's 24 hour cancellation fee and my late appointment. They will no longer let me schedule appointments only same-day visits for everything cleanings fillings everything so I couldn't get seen at my appointment at 4 o'clock. I arrived at 4:20 because they scheduled me for a 5 o'clock emergency visit because I have a piece of bone fragments sticking out of my mouth from having a tooth removed two weeks prior and a massive infection mind. They took me back at 4:30. Couldn't remember the bone because the infection was so bad I have to get antibiotics. They're allowing me to schedule an appointment for next week to get the bone fragment removed at that time. I have to pay $700 I have insurance so with my insurance I still have to pay $161 co-pay at the time of my visit to remove a piece of bone fragment that they left in my mouth two weeks prior that's causing a severe infection and will not go away until it's removed and we put on strong antibiotics. I have to pay for a service that I already paid for that wasn't done right the first time. The Dentist and hygienist are wonderful the ladies at the front desk, not so much and have no problem humiliating you in front of other patients that are there waiting in the waiting room. I am so sad and disappointed.