We have had the pleasure of working with Signature Flooring twice (2017 & 2020) and both times they have gone above and beyond to provide us with the best. In 2017, we had all of our home's hardwoods refinished since the previous owners had painted them. In 2020, we had carpet removed and hardwoods installed. We have been exceptionally happy with both jobs. Signature Flooring provides high-quality products & service, reasonable prices, and good communication. We would also like to give a special shout out to Chelsea, our project manager in 2020, for being incredibly helpful and responsive during our hardwood floor installation while we were out of town. We would highly recommend Signature Flooring to anyone for their flooring needs. read more

Signature Flooring did an amazing job on our master bathroom remodel. Chelsea, was awesome to work with and helped us navigate the design & construction process. The owner, Charles would personally stop by to ensure that everything was going smoothly. I highly recommend using Signature Flooring. Their quality and attention to detail is second to none. read more

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Signature Flooring just completed a bathroom remodel for me and they did an outstanding job. They were professional, friendly, and courteous. I was so pleased with the attention to detail they gave to the project and equally impressed with their communication every step of the way. I knew what I wanted and they made it happen. Thank you SF. read more

Signature floors was a bright light in our rough building process. We were weary trusting them with our master bath and all our floors without any experience with them personally, but the first meeting Charles and Vicki made us feel completely comfortable with them. What I loved most about them, is they were great about giving us suggestions about what in our design would work well and what would not. Vicki was awesome about guiding us on using the color scheme we desired, and picking tiles that would last for a long time, and overall design that would not be "trendy" but would fit the vision of our home. Vicki was especially great at communicating. She kept us up to date on the schedule, the material delivery and of course, when crews would be doing what work at the house, and working with our schedule. Their crews were very respectful of my family and our home, and was sure to clean up the mess and put things back where they found them. I never had to clean up after their jobs. I have been sharing their name with everyone I know looking for flooring, tile, or bath work done as truly I can not say enough good things about them. read more

Have owned several homes, each of which I've had Signature Flooring install more of the flooring. Their work is top notch--beautiful and done on time at a fair price. Thanks and will be using your services in the future, I'm sure. read more

We just had our kitchen redone and hardwood floors put in the living room. The staff/workers from Signature Flooring were phenomenal every step of the way. Lindsay McKelvey helped me choose the granite, flooring and backsplash. She has an excellent sense of style and color and made great suggestions. Lindsay also checked in with me throughout the entire project and was very patient with me, and responsive to my questions. Rafael, the granite installer, and the other workers were also fantastic. Even my neighbor commented on how professional and courteous they were throughout the time they were coming and going from my home. Signature Flooring is a top notch company in all regards and I highly recommend them! read more

Awful customer service. Phone calls not returned. Promises to come to my home to fix carpet, no visits or phone calls. DONT USE! Poor carpet installation. read more

My house was build 5 years ago, I've had signature flooring place my wood floors and had them come out to see why the finish looks so bad . Poor customer service. I have told friends not to use them when they need wood floors. read more

charles from signature did a job for me that 4 other contractors had walked away from.he made some simple design changes and a few extra steps with various steps of the job to bring the project together. i waited to post the review to see how the new ideas would actually work in family living, and everything has been great!! the people he sent into my home where top shelf and very respectful of my home, and the quality of work was great.. even when my wife found some very minor problems they where quick to respond and make things right.. i would highly recommend the folks at signature for any home job you have in mind.. i plan to have them come back and do my bathrooms in the spring, the results in our kitchen where very satisfying.. the workmanship and materials did what they where suppose to do, increase value and comfort in our home.. d.hill,hillsborough nc read more

The floor and tile work they did look great. However, it took 3 attempts to get the floor right which they did without much complaint. The grout in the shower also had a problem. The first few times we used the shower some of the grout washed out. To me this was not a major problem but one that should have been addressed. After several phone calls and assurances that they would come back and fix the problem nothing has been done. read more

They installed carpeting through out our home, have had nothing but problems. Wrinkles in every room have contacted them 4 times about it, promised to send someone to fix it 4 month ago. Did not happen. I just hired someone else to fix it.. Would not recommend these people to anyone. read more

Used for kitchen &bathroom tile, bedroom carpet, hardwood and tile shower in master bathroom. Complete new home installation in 2008. Within 8 months the tile in the kitchen had a small crack that has continued throughout entire kitchen area, When my husband contacted Charles he stated that he didn't have the same installation crew and it was that crew that was to blame. No offer to fix that problem. Then In 2010 bathroom tile base leaked (had been leaking since initial install), they returned to "fix" bottom of shower and in 10 months it was clear it was leaking again (underneath our house had new evidence of leak; mold and wet boards). They suggested we file an insurance claim on our homeowners insurance. After we agreed, we talked about what we wanted in a design. Soon after that we received an estimate-almost 2k over what the insurance company was willing to provide in damages. We changed up what we wanted to do and the estimate hardly changed. We believed that since Signature Flooring was to blame for all the problems that they should take some accountability in this situation. That never happened, we ended up installing a fiberglass shower base, glass shower door and floor tile from Lowe's. As far as our pre-engineered hardwood, we have had no problems. The carpet was a cheap installation, the tack strip in 2 bedrooms pokes our feet at the threshold, no one ever returned to fix that after numerous calls asking to fix. Over 12k spent on flooring & tile. We could have used a big box store, saved thousands and probably gotten better results. read more