I had an appointment today so I went in and I started my therapy. I was laying on my back on the…read moretable doing some stretches. All of a sudden I turned to my right and another trainer had another patient doing band stretches with their bare feet right in my face, I really feel as though it was a racist move and I highly advise people not to go there for service. I had a terrible experience and I really don't want anyone else to go through that I guess cause I am black they let a white guy put his feet in my face like that no shoes, no nothing very unprofessional business they have their

Conor is AMAZING!!!!!!! He is a gifted healer;super knowledgeable and he knows exactly how to make…read moresomeone better. H e is brilliant and kind. I am so lucky that he healed me.

I recently had surgery and had to have a cast applied after my first dressing removal. I have never…read morehad a cast before so I wasn't sure what to expect. Dan from the casting team was Super Phenomenal ... He asked me what colors I wanted and I told him I wanted something 4th of July themed. Dan took very special care of molding the cast to my hand so the fit was completely comfortable and I was pain free. I was so happy with the cast design and Dan even added some red and blue sparkles... Nice! A True Artist!! Dan went above and beyond my expectations I am Grateful

My husband had 2 knee procedures performed by Dr. Moss in the outpatient surgical unit here…read more Dr.Moss was responsive, warm, informative, and quite reassuring through the whole diagnosis process. He helped my husband make treatment decisions and was thorough in explaining what to expect day of, and following up. In addition, all of the staff in the facility were prompt, professional, and caring. We were so pleased with the service he received, so when I developed an issue with my hands and my PCO suggested seeing an orthopedic specialist, I called this practice. They were able to access my x-rays directly from RIMI, which I appreciated (no one wants to have to repeat tests). I saw a Fellow, who came in first to examine my hands and diagnose the problem (trigger finger - in both hands - that was causing pain, swelling, and lack of movement). Dr. Gil came in, confirmed the diagnosis - and let me know the treatment (steroid shot), and next line treatment (minor surgical procedure) if the steroid didn't cure the problem. He administered the shots in the exam room that day, letting me know that it might take a few days for reaction to be fully noticeable. Throughout my treatment too, the staff were helpful and offered great service. The Kettle Point facility is brand new, very clean, and a welcoming place to receive service. I'm mystified by the low ratings from others!

Therapist is professional, considerate and top-notch. Front desk is flippant and incompetent.read more

I sprained my ankle for the first time in my life last October and my orthopedist recommended…read morephysical therapy. After doing research, I found Elite Physical Therapy. There are two locations in Providence. My experience was with the 285 Governor St location. There is a huge parking lot and is easy to navigate to when there is no construction. A few times, there was construction and Governor street was blocked so I had to go around it. It was easy to make an appointment. I first came for a consult and then made a plan with Shemaiah on how I can improve. The appointments were scheduled for a few months at a time. After the sessions, I definitely felt my progress improving. Shemaiah is personable and really friendly. She wants to see you improve and will work with you to obtain your goals. Their billing is done by a third party and after calling Elite Physical Therapy and their billing office multiple times, I finally got my patient refund after 4 months of waiting. I am not sure why it took them so long to process the refund and when I asked, they had no answer. Other than the patient refund issue, the space is clean and spacious. After a few months of therapy, my ankle was a lot better and I was able to walk normally.

Matt is the king of PT, he welcomes you in the office like it's his home & you're his guest, in my…read morecase it came complete with a tour of the faculty. His explanations of exercises, injuries & treatment are always understandable & as detailed as you wish to hear. He commonly shows ways to advance or simplify a beneficial movement with environmental " tools" accessed around your house, gym or workplace. On my last visit he referred to an open door jam as a balance aid in addition to an exercise band & positional changes for advancement work in the future. His patience & listening skills are a rare trait in todays world that are appreciated when you're heading down the path to an efficient recovery. I personally followed him from a previous office to his current Providence location & I'd recommend you do the same.

Zach is simply the best. I developed frozen shoulder (likely due to a virus), and had extremely…read morelimited range of motion in my right shoulder due to the scar tissue. Zach took what could've been a two-year recovery down to a number of months. Patient and personable, he gave me effective exercises to do both in session and at home, and his deep tissue massage was targeted and broke up the scar tissue. And as a bonus, thoroughly enjoyed the conversation and now have a bunch of new restaurants to try out in Providence :-) If I need a physical therapist again, I'm going right back to Zach.

I have had lots of success in lymphedema treatment. The team has been welcoming, helpful and…read morecomforting!

My daughter sees Kim for lymphedema treatment. She is professional, very knowledgeable of her many…read moreconditions and has made her treatments a very comfortable experience. The rest of the team are very welcoming and jump in at a moments notice to help whenever necessary. Very pleasant experience.

No joke: Greg Knight changed my life. Going for a trial session with him after receiving a glowing…read morerecommendation from a friend turned out to be one of the best decisions I have ever made. So, if you are looking for a Rolfer, if you are new to Rolfing and want to see what all of the hullabaloo is about, OR if you have no idea what Rolfing is -- go see Greg. I say this with passionate resolve and without reservation. Yes, the name Rolfing sounds weird, but I guess if your name is Ida Rolf and you develop your own form of structural alignment therapy, you are gonna want it to bear your last name. Hence Rolfing. (No, silly, not ROFLing!) Ahem. As I said, Rolfing is structural alignment therapy that focuses on the manipulation of your fascia to get your body back to healthy. A session looks like physical therapy and massage had a bodywork baby. Anyhoo, I am a dancer and have been dancing since the tender age of three. As a dancer, my body has gotten into certain habits that were great for my beat-up young dancer body, but not great to sustain a healthy aging body. I had pain in my lower back, veritably zero motion in my hips, and my weight was unevenly distributed over my toes causing problems in my legs and knees. Enter Greg. After a series of ten hour-long treatments, not only did my body feel looser, stronger, more able to adapt to its environment - but I could visibly see the results. It was truly amazing. Now, I go every month or so for upkeep. Because Rolfing is such an intimate therapy (yes, you do have to be in your skivvies), I found Greg to be a perfect presence. He's super chill without being distant and is just dorky and self-effacing enough to put me at ease. Yes, some of my sessions are emotional and challenging because Rolfing literally undoes years of 'doing' that is encoded my muscles, bones, and fascia - but again, Greg handles my opposition with gentle persistence. Any discomfort is totally worth it, though, as I always leave feeling taller, lighter, more lithe, and more connected to my body. Greg is the man. Do not let the price of each session dissuade you. Give him a call, chat with him, and try a trial session. I found the money spent to be totally worth it, and I made sacrifices to be able to afford it. Bonus: If you have a Health Savings Account, that money can be spent on Rolfing.

I love Greg!! I worked w him for an extended period of time several years ago. He challenged my…read morebeliefs about how "holding" my body did not equate to strength or beauty. He helped change the structure of my frame & enabled me to both internally & externally relax into my body. This man is a wizard. He is a master on both the clinical as well as the intuitive side. I was lucky to receive some mentoring from Greg for my massage therapy work ages ago, & as a result my work not only changed but DRAMATICALLY improved. I honestly owe much of my success & effectiveness to his guidance & understanding of the body. When I can't figure things out, I always refer to Greg. And if you have physical discomfort that you haven't been able to reach relief w/, this man be the person to have a conversation & a session w/ next.

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

I went to Elite Physical Therapy a few years ago after dealing with an illness that caused me…read moreextreme joint pain. I really appreciated how accommodating and kind the staff were. This was my first time needing physical therapy, so the support I received during and after appointments assisted my healing process. The PT would reach out on days when I didn't have an appointment to inquire about my physical condition. For anyone in need of physical rehabilitation, I highly recommend Elite Physical Therapy.

I sought care at Elite Physical Therapy and found the practitioners to be skilled, but…read moreunfortunately quite condescending.