Called another place and got an automated service that wouldn't even connect me with a person…read more Called Southwest Auto Glass, and the individual answered the phone was very courteous and set me up with an appointment. You can't beat talking to a person when your time, money, and business is concerned.

I had my windshield replaced. I noticed that the stickers were replaced, but not the attached…read moredevices in the windshield. (MY GoPro). When I inquired, I was asked did I use it, did I know what it was for I still requested it and the employee returned and said, "it was not found" So unethical, unprofessional, and condescending . Proceed with caution Never again!

Fixed our windshield quickly. On time. Great work! Great price! Highly recommend! Will hire him…read moreagain for our auto glass needs!

I had a chip on my windshield and the young gentleman was able to repair it while I waited. He was…read morecourteous and professional.

Paid for the move out service and it was below standard and that's coming from the landlord…read moreespecially for the price. I still had to pay over $400 out of my deposit to get the house cleaned again and I had to pay for carpet cleaning as well. The add ons makes no sense because why am I paying extra to do basic move out services like getting the walls cleaned which they didn't do and I didn't know there was a extra charge to simply blow out the garage..it was no dirt or anything just leaves...So now I'm losing over $400 on my deposit even after paying $600 to get the move out services done. Spend your money else where......

Requested an interior detail Made an appointment but they…read morenever showed up. Waited about an hour and called to find out if they were coming, and they said sorry but the truck needed the radiator repaired.

ATTENTION FT BLISS SERVICE MEMBERS!!!…read more I would like to thank Steve for the incredible service he provided in the detailing of my Honda CRV!!! We will be shipping our vehicle overseas as part of a military move and the shipping center requires the vehicle be "white glove inspection" clean, and WOW did Steve provide exactly that!!! Steve is a veteran and actually researched the Vehicle Processing Center's standards so he can ensure all the requirements will be met. My CRV is cleaner now than when we drove it off the lot. The El Paso desert dust had set in throughout the interior and exterior, under the hood, and in the undercarriage. Additionally, we have a dog who rides regularly in the car and sheds heavily. All manner of dust and per hair were GONE!!! The engine compartment looks like a showroom car. The level of detail in the service provided is unlike any I have ever seen before. I highly recommend SC Auto Detail for your auto-detailing needs! But I especially want to stress this to my fellow service members prepping for an OCONUS PCS!!! Thank you again Steve!!!!

EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

Overall I am very pleased with the work that was done on my Hulk. What I found so grateful for was…read morethe fact that I was loaned a car while my truck was getting repaired. I don't have rental on my insurance. I always try to go local and I am happy I found these guys. I would give them a try next time you need your vehicle repaired.

worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.