The owner of this company is very caring and thoughtful he has to do job but he did help me out a…read morelot

I had the best human experience that anyone can have with another person especially an absolute…read morestranger. I live in upstate NY and my daughter goes to college in Massachusetts. Her car broke down and we were lucky enough to have the owner from Tody's tow the car. He met me after hours on a Saturday evening to get the car back. Neatless to say the customer service is off the charts. Amazing people are still out there in the world when you least expect it. Eternally grateful- Randy

Took my car there for a quote to realign the door due to a minor incident. Martin took a look and…read moresaid "No charge!" The rest was history! (To appreciate the nice gesture, I bought 3 pizzas for the guys to enjoy!) Thank you again Martin and the team at M & S!

I had a positive experience renting a car from Julio at the Hertz that's part of M&S Auto Body. He…read morewas working alone and still managed to help everyone quickly, all while being super friendly and professional. The van I rented was spotless and the whole process was smooth. Because of that experience and convenience of the rentals, I'd definitely go to M&S if I ever needed work.

This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

Susi Auto Body is amazing! I was rear ended by a truck and Susi Auto Body repaired my vehicle like…read moreit never even happened. From the amazing repair to the smooth blending paint job. I definitely recommend Susi Auto Body. Not to mention the accuracy in the proposed turnaround time.

Susi auto Body did a fantastic job repairing my vehicle. Start to finish less than two weeks and…read morethe work looks amazing. Would highly recommend Susi for your damaged auto.

Javier is phenomenally awesome. His knowledge of all cars is mind boggling. My Dodge challenger SRT…read moreneeded a front end alignment and Dodge does not align as it's a fixed front end. Ordered specialty parts for front and rear. It not tracks straight and handles like a dream. Thanks. So much Javier. I'm a customer for life

Before I went here I was seriously considering pushing my car off a cliff and buying a new one. I'd…read morespent at least 40 hours taking my car apart trying to fix a broken airbag control module. I went to two different mechanics trying to get my airbag and O2 sensor fixed who spent weeks ordering the wrong parts and charging me for shoptime that solved nothing. Javier fixed it, and also talked to me straight. I ended up spending about half of what I expected. I am so thankful for his help. He made a customer for life.

I had a battery fail, and Wellington replaced it quickly, right in my driveway. He arrived within…read morea couple hours of the phone call. (Important note. Wellington really doesn't keep batteries around for my car's over-sized, rear-mounted battery, so I did have to pick one up at the parts counter of the local dealer. AAA will give you a jump, but their battery service won't touch them. Same with any auto parts store that plugs "free installation." I really recommend the Wellington approach in this scenario!)

Great service, I had a car failure in a parking garage, and the driver got it out with ease. I was…read moreamazed!

Great service and very reasonably priced. Dropped my car off for an alternator replacement and they…read morefixed it same day. Even replaced the belt for free.

Amazing service. They fixed my car in less than three hours. Freddy was great and gave me an…read moreexcellent price. They're open on Sundays so I would highly recommend if you're ever in a bind.

I needed a tow for my disabled car from work on a specific time and date to have it worked on by an…read moreauto center in Norwood. I called Legacy Transport to schedule the time and day. I left a voicemail which was promptly followed up by a call to take my information. The driver William was there on time and was professional and polite. He followed my delivery instructions to the letter and sent me a follow-up text confirming it. Great service!