While one might associate the men and women who do towing of vehicles in a negative light, let me…read moredispose you of that notion. The muffler fell out of my car earlier this week. Talk about inconvenient. It was laying on the ground but after it cooled, I was able to wrestle it off. Without the muffler, my Saturn sounded like a B52 and therefore undrivable. I immediately called AAA and was promised a tow within 30 minutes. In less time than that, up comes a clean car carrier from Henry's Towing and Mark, the driver. Clean, neat, courteous and polite. He drove my car onto his flatbed and off we went. I drove with Mark in his truck cab. What? No trash? No coffee cups? No, just like you'd keep your home. It was just a tow but done with no pressure and complete efficiency. Mark and I shook hands at the end. Losing your car temporarily is always a chore but if it has to be loaded to a repair shop, Mark and Henry's Towing is a good first bet.

I can't believe that this company is charging tolls from Framingham to Boston which they can avoid…read moretolls and there is no traffic around 11am. First they guy came try to tow my car and told me is Ten dollars for tolls and start asking personal questions like where am I from. This is ripcoff for seniors since they are getting pay by AAA and they increase prices all the time. Today they tell you one price and another day they tell a different price even if your vehicle is being tow to the same location before and going to the same location. Henry's Towing

The owner and Phillippe always make our experience worthy of repeat business. I feel spoiled !…read more Most recently we were subjects of horrible customer service and repairs/sales with several "so called" reputable establishments. I will continue to use JR Car Care as long as the great customer service and quality work remains consistent! We are loyal customers, but, loyal to a cause that produces great results, amazing customer service, that aligns with our expectations that a business should meet, integrity and honesty in regards to work completed. JR Car has produced these results thus far! Thank you!

Honestly the best place to take your car! They are honest, their work it A+. Their customer service…read moreis second to none. Things you can't find anymore.

I had a very unfortunate collision with a deer back in December that did some pretty significant…read moredamage to my car. It was my first ever accident and needless to say, I was really overwhelmed about going through the process of getting my car fixed. Exceptional auto body really was that - exceptional. Jo at the front desk was SO nice and made sure to cover a lot of information about the process with time in a way that made it feel less stressful. Sean, who worked on my car, goes out of his way to meet each person who brings their car in. He also took the time to ask how I was after the accident. The on-site rental car services truly couldn't have been easier. I can tell the two companies work together to make the process as seamless as possible. Exceptional was transparent about timelines and has an online system where you can track progress. They called me to let me know about any delays and made sure I was aware when my car was ready. My car looks great again :)

Buyer Beware !! the owner is a real piece of work and a crook !!! I paid cash upfront for Labor and…read moreParts w/ receipt and due to personal reasons was not able to make an appointment for 14 months , not to mention I'm disabled ..when I called to inquire about a refund I was told it's been too long and in the end was not getting anything back from him all while being extremely rude ,Real Porch Dog ..bring your rocks and stick if you want to communicate with this non evolving human.( see you in court)

What a great service. We waited over an hour for another tow company, so I called LB auto…read moretransport, they were there within 13 minutes. Unfortunately, they other tow place, which I cancelled, showed up 2 minutes before LB Auto and helped us, which I didn't realize. LB had such a great attitude about it. They were awesome I will definitely call them again if I need help. So much better than Arts Towing.

From the owner: LB Towing & Auto Transport is a family owned and operated company that provides towing, tire…read moreservice, battery service, vehicle lock outs 24 hours a day 7 days a week. We offer flexible rates and great customer service with an owner that truly cares about helping our community. Se Habla Espanol

We lost our keys so we had to be towed . The service was excellent. We waited about 20 minutes…read moreso a small wait time . The guy servicing us was friendly and welcoming . He drove I , my husband, and my dog " happy " home . The cost was responsible for the service . We all made it home safe including my car that I call " Peace "

Gabriel came to the rescue with 2 flat tires. He was very kind and changed 1 with spare. Put air…read morein second so tomorrow I can get to dealership. I wish I had cash to tip him. Very nice employee.

The cars are kept at a separate location than their office. They never answer the phones. It takes…read morethem much too long to get to the other location and charge you through the roof.

Owner has no ethics. He damaged the car and hiked up the charges. He lied about a lot of things in…read morethe receipt. Talked to a few of the people and they all had similar experience. Need to report him to consumer fraud protection

Luka and his team do a genuine diagnosis and make sound recommendations. No part swapping just what…read moreyou really need. Great shop.

I love having a neighborhood filling station close by. It's full service, employees are friendly…read moreand I get my car inspection here or even just air in the tires quickly and with a smile. I recently popped a tire and was luckily nearby - had to hoof it to the airport for a flight so left a message on their voicemail asking if they could help. Mike called back and they had it promptly taken care of at a reasonable price. I'm grateful for their local friendly good service!

Wow, they are so friendly and professional. Husband made a…read moresame day appointment to get license renewed. He's over 75 so he needed to go in person. Jonathan chatted with him as he went through the process. I heard my husband reminiscing about old computers and punch cards. Maybe was because it was a Monday morning but we were in and out in 30 minutes.

Emptying home after deaths ran across multiple nationalities of money. Hopefully entered AAA and…read morewas immediately told they don't exchange any currencey not bought there (or from any office) within the last 6 months. So much for being helpful!!

Just had my state inspection this afternoon. I was the second car waiting. It was done within a…read morehalf an hour. Great service.

I'd seen several raves about Murphy's on NextDoor, so when I needed an inspection sticker in…read moreDecember, decided to go there. That was a very good experience, but what made me want to return was the conversation I had with the guy who did the inspection. He told me that he'd worked at other auto repair shops, but had never been treated as well as he was treated at Murphy's. That told me all I needed to know. So when I needed scheduled maintenance on my car, I made an appointment at Murphy's. When I called, the person had all my info in his system (because of the inspection sticker). Scheduling was easy, and I dropped the car off this morning. They called me with an estimate, and told me my front brakes would need to be replaced next time, but it wasn't necessary for today. He told me everything that needed to be done per the scheduled maintenance for my car, and I asked him to go ahead and do that. I'd dropped the car off at 8am, and by 1:30pm, all was complete. The charge was very reasonable, I picked up the car, and all was great. I would absolutely go there again.

Everyone at Tom's Auto Body is so helpful and kind. They worked with my insurance company for me…read moreand made the whole process of dealing with my car accident so easy. I highly recommend this place!

Recently picked my car up from Tom's after having some repairs completed. Five star experience…read moreacross the board. After a small accident, Tom's took the reins and handled everything for me. From coordinating appraisal appointments with insurance, to ensuring I had a rental that suited the needs of my family while the work was performed. The estimated time to complete the project was met to the day and they went over the car with me to explain everything they did. My car looks good as new and I would recommend Tom's to anyone looking for a friendly, reliable, and skilled body shop in the area.